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All properties in Punta Sam, Quintana Roo, Mexico

Villa del Palmar Cancun All Inclusive Beach Resort & Spa

All-inclusive beachfront property with spa, near Mujeres Beach

  • Free WiFi and free parking
From
S$427

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Carretera a Punta Sam Km. 5.2, Punta Sam, 77400, QROO, Mexico
9.0.Superb.
  • Check in and check out took ridiculously long. No reason it should take longer than 30…

    May 30, 2021

  • I liked all the staff very professional and very respectful and friendly

    Mar 2, 2021

See all 152 reviews

Official standards

This property advises that it adheres to National Guidelines for reopening Tourism (Mexico) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 24 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools and 4 spa tubs

What’s around

  • On the beach
  • Mujeres Beach - 20 min walk
  • Punta Sam Ferry Terminal - 1 min walk
  • El Meco Archaeological Site - 35 min walk
  • Cancún Underwater Museum (Cancún) - 39 min walk
  • Costa Occidental de Isla Mujeres National Park - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Two Bedroom Oceanfront
  • Two Bedroom Loft
  • Two Bedroom Penthouse
  • Three Bedroom Oceanfront
  • Three Bedroom Loft
  • One Bedroom Garden View
  • One Bedroom Ocean View
  • Two Bedroom Suite Ocean View
  • One Bedroom Garden View Non Refundable
  • Deluxe Garden View Non Refundable
  • Deluxe Garden View
  • Deluxe Ocean View
  • Two Bedroom Suite Garden View
  • Free Upgrade Garza Blanca Cancun

Location

Carretera a Punta Sam Km. 5.2, Punta Sam, 77400, QROO, Mexico
  • On the beach
  • Mujeres Beach - 20 min walk
  • Punta Sam Ferry Terminal - 1 min walk

What’s around

Landmarks

  • On the beach
  • Mujeres Beach - 20 min walk
  • Punta Sam Ferry Terminal - 1 min walk
  • El Meco Archaeological Site - 35 min walk
  • Cancún Underwater Museum (Cancún) - 39 min walk
  • Costa Occidental de Isla Mujeres National Park - 44 min walk
  • Playa Mujeres Golf Club - 2.4 mi / 3.8 km
  • Norte Beach - 4.8 mi / 7.7 km
  • Las Americas Cancun Mall - 5.8 mi / 9.4 km
  • Garrafon Natural Reef Park - 4.3 mi / 6.9 km
  • Dolphin Discovery - 7.9 mi / 12.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 37 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Size

  • 24 rooms
  • Arranged over 9 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property offers health screenings for COVID-19. Antigen screening is available at no charge. PCR screening is available at no charge. Guests should contact the concierge/front desk upon arrival to schedule departure health screenings.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (2-device limit)

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

At the property

Taking the kids?

  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • 6 restaurants
  • 5 bars/lounges
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Free beach cabanas
  • Beach sun loungers
  • Number of outdoor pools - 5
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Beach umbrellas
  • Pool sun loungers
  • Number of spa tubs - 4
  • Beach towels
  • Pool umbrellas
  • Arcade/game room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 3
  • Elevator
  • ATM/banking
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchairs available on site
  • Accessible bathtub

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Furnished balcony

Freshen up

  • Jetted bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Snorkeling

Not included
  • Motorized water sports
  • Childcare
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours

Spa

Village Spa has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Casona STK - This steakhouse serves dinner only.

Davino Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.

Zama Restaurant - This restaurant specializes in Mexican cuisine and serves lunch and dinner.

Hiroshi Restaurant - This restaurant specializes in Japanese cuisine and serves dinner only.

Caprichos - This buffet restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Villa Palmar Luxury Residences All Inclusive Playa Mujeres
  • Villa del Palmar Cancun All Inclusive Beach Resort Spa
  • Villa del Palmar Cancun Luxury Beach Resort SPA All Inclusive
  • Villa del Palmar Luxury Residences Condo
  • Villa del Palmar Luxury Residences Condo Playa Mujeres
  • Villa del Palmar Luxury Residences Playa Mujeres
  • Villa Palmar Luxury Residences Playa Mujeres
  • Villa Palmar Luxury Residences
  • Villa Palmar Luxury Residences All Inclusive
  • Villa del Palmar Luxury Residences
  • Palmar Resinces Inclusive inc

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of USD 50 per vehicle (one way)

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: USD 1.5 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Villa del Palmar Cancun All Inclusive Beach Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 5 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 6 onsite restaurants, featuring Mediterranean cuisine.
  • Yes, an airport shuttle is available. The charge is USD 50 per vehicle one way.
  • No, this property doesn't have a casino, but PlayCity Casino (10-min drive) and Royal Yak Casino and Sports Book (11-min drive) are both nearby.
  • Have fun during the warmer months with activities such as volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 spa tubs. Villa del Palmar Cancun All Inclusive Beach Resort & Spa also has 5 outdoor pools, 5 bars, and an arcade, as well as a garden and access to a nearby outdoor pool.
9.0.Superb.
  • 4.0.Fair

    The property is beautiful and design is authentic , but food is really bad . no verities, taste and freshness. they served canned food including guacamole. shame on owner and management.

    4 night family trip, Feb 14, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    We travel a lot and have been in many luxury resorts, but nothing comes close to this place... excellent rooms. Excellent service. And most important- top of the line quality of food and drinks. Every restaurant is five star dining. Even lunch places provide the best food and variety. Bars are equipped with premium alcohol. Simply the best place to spend vacation with family and friends. Special thanks to food and beverage Manager Mr. Amr

    4 night trip with friends, Feb 14, 2021

    Verified Expedia guest review

  • 2.0.Poor

    None Applicable, I don't really have any thing to say

    4 night romance trip, Feb 12, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Clean but amenities are lacking. No sports bar and nightly entertainment was weak!

    5 night family trip, Feb 9, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful resort and amazing food. Staff were great as well.

    7 night family trip, Feb 8, 2021

    Verified Expedia guest review

  • 8.0.Very good

    didnt like the catamaran sailing snorklr tour. did not sail omly motored. snorkle was drop you here move boat 100yds avay swim to it. the food was soso

    14 night romance trip, Feb 1, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s amazing property. It’s literally gorgeous! The food is great and staff is friendly. The rooms are amazing! It is low key and could use more ambiance and entertainment.

    Leonora, 5 night romance trip, Jan 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Clean Property and staff was very friendly and helpful

    5 night family trip, Dec 31, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Great property and good beach, little bit of sea weed but they do their best to keep it maintained!! Food was good but nothing special, margaritas need some work, need better mix would greatly improve them. Overall great place for families with kids !! Don’t get con’d into the time share sales pitch, some people were in there for over 4 hours !

    7 night family trip, Dec 26, 2020

    Verified Orbitz guest review

  • 4.0.Fair

    The staff is horrible not stay it’s far from everything

    Shawn, 7 night romance trip, Dec 24, 2020

    Verified Expedia guest review

See all 152 reviews