to post communist style. "We make the rules here and you, customer, shut up and accept what we do".
Arrival fine, nice gentlemen offered to park the car. Full stop. On departure we learned that you have to request the card 1/2 hour before you need it. Not a nice surprise, but we went to their Cosmopolis cafeteria (also partially communist style service - see separate review Cafe Cosmopolis) and returned 1/2 hour later. But! - nobody went to pick-up the car. Whilst we waited again, another customer came asking about his car. It was not ready either. He pointed out that he requested pick-up an hour ago - so even the prior advance request does not work - though there were two guys apparently dealing with car parking. (BTW the underground garage is about 2 mins away from the hotel - so if the park there......)
In both cases the staff responses were "I don't care, it's ok, relax, take it easy and wait". I asked for reception manager - the lady that responded initially also did not react correctly, but in the end she refunded 1 day parking fee and apologised.
And the hotel? Well, if you like very dark/dismal, very brown, days gone by, decor, you might find it impressive. I did not. I would not go back - regardless of the car parking "service" and partially snotty general "service"