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prizeotel Hamburg-City

2.5 star property
Pet-friendly hotel with restaurant, connected to a railway/underground station, near Miniatur Wunderland

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prizeotel Hamburg-City

Photo gallery for prizeotel Hamburg-City

Exterior
Restaurant
Property amenity
Daily buffet breakfast for a fee
Front of property – evening/night

Overview of prizeotel Hamburg-City

8.6 out of 10 Fabulous
8.6/10 Fabulous

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
Map
Hogerdamm 28, Hamburg, HH, 20097
Main amenities
  • Housekeeping (on request)
  • Restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • Coffee shop/cafe
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Snack bar/deli
  • Water dispenser
  • Multilingual staff
  • Luggage storage
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Blackout curtains
  • Lift
  • Self-parking (surcharge)

Room options

View all photos for Superior Room, Non Smoking (Design)

Hypo-allergenic bedding, laptop workspace, blackout curtains

Superior Room, Non Smoking (Design)

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room Comfort

Hypo-allergenic bedding, laptop workspace, blackout curtains

Design Room Comfort

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room

Hypo-allergenic bedding, laptop workspace, blackout curtains

Design Room

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Hamburg-Mitte
  • Miniatur Wunderland - 22 min walk
  • Elbe Philharmonic Hall - 31 min walk
  • Reeperbahn - 41 min walk
  • Hamburg City Hall - 4 min drive
  • St. Michaelis Church - 5 min drive
  • St. Pauli Piers - 6 min drive
  • Fish Market - 8 min drive
  • Hagenbeck Zoo - 13 min drive
  • Volksparkstadion - 16 min drive
  • Barclays Arena - 17 min drive

Getting around

  • Hamburg Airport (HAM) - 33 min drive
  • Hamburg Central Station - 14 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 15 min walk
  • HafenCity Universität Hamburg Station - 19 min walk
  • Steinstrasse U-Bahn - 6 min walk
  • Steinstraße Station - 8 min walk
  • South Central U-Bahn - 11 min walk

Restaurants

  • Estancia Steaks - 17 min walk
  • Indisches Restaurant Badshah - 15 min walk
  • O-Ren Ishii - 14 min walk
  • Picasso - 18 min walk
  • Block House - 14 min walk
Map

About this property

prizeotel Hamburg-City

Prizeotel Hamburg-City puts you 1.2 mi (1.9 km) from Miniatur Wunderland and 1.6 mi (2.5 km) from Elbe Philharmonic Hall. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Also, this hotel is 2.1 mi (3.4 km) from Reeperbahn and 6 mi (9.6 km) from Hagenbeck Zoo. Public transportation is only a short walk: Steinstrasse U-Bahn is 6 minutes and Steinstraße Station is 8 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of SGS (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 393 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cots (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site parking only available on request
  • Secured uncovered on-site self-parking (EUR 18 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 6:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Television in common areas
  • Bike parking
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally owned and organised tours and activities
  • At least 80% of lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 32-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Office
  • Free WiFi

More

  • Housekeeping (on request)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Recycling

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 13.90 to 18.90 for adults and EUR 6.90 to 6.90 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 9 per pet, per night

Parking

  • Uncovered self-parking costs EUR 18 per day
  • Guests must contact this property in advance to reserve on-site parking

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of SGS (third-party expert - Global).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

prizeotel Hamburg-City Hotel
prizeotel Hamburg City
prizeotel Hamburg City
prizeotel Hamburg-City Hotel
prizeotel Hamburg-City Hamburg
prizeotel Hamburg-City Hotel Hamburg

Frequently asked questions

Does prizeotel Hamburg-City offer free cancellation for a full refund?
Yes, prizeotel Hamburg-City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at prizeotel Hamburg-City?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at prizeotel Hamburg-City?
Yes, dogs are welcome. There's a charge of EUR 9 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at prizeotel Hamburg-City?
Yes. Self-parking costs EUR 18 per day. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at prizeotel Hamburg-City?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at prizeotel Hamburg-City?
No, this hotel doesn't have a casino, but Casino Esplanade (5-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
Are there restaurants at or near prizeotel Hamburg-City?
Yes, there's an on-site restaurant.
What's the area around prizeotel Hamburg-City like?
Prizeotel Hamburg-City is in Hamburg-Mitte, a short 6-minute walk from Steinstrasse U-Bahn and 12 minutes' walk from Moenckebergstrasse.

Reviews

8.6

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jonathan, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Paul, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Nice hotel, slow services lets it down
It's nice hotel, rooms are small and limited. Service is very slow, especially check in.
Raj, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Leann, 5-night trip
Verified Expedia guest review

8/10 Very good

a very basic but safe version for staying in Hamburg on a limited budget
Ekaterina, 1-night trip with friends
Verified Expedia guest review

6/10 Good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool place at a decent price
A very cool hotel with neat decor. I really enjoyed the breakfast, and especially the coffee machine. There is a bit of a walk to any restaurants or sights, so be prepared for that. Also, the walls are a bit on the thin side - I could hear a cell phone vibrate in the room next to mine.
Melissa, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ayan, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Shivalika, 2-night trip
Verified Expedia guest review

8/10 Very good

No Complaints with Hotel
I was in Hamburg for one night. The hotel is about a 15 minute walk from the train station. I was able to walk to St Nikolai Church/museum in about 20 mins from the hotel. Everything else I did, I took the subway. My room was comfortable. The shower had good water pressure and hot water. No AC, but the temp was such that it was not needed. No fan is available at the desk, either. There didn't seem to be very much in the vicinity of the hotel in terms of bars or restaurants, altho you can get drinks in the hotel. Breakfast is available for a charge, but I left early in the morning and ate at the train station.
Jon, 1-night trip
Verified Hotels.com guest review