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All properties in Puerto Vallarta, Puerto Vallarta, Jalisco, Mexico
1 room, 2 adults

Hotel Mousai Puerto Vallarta - Puerto Vallarta

5-star5 stars
Carretera a Barra de Navidad Km. 7.5, Puerto Vallarta, JAL, 48390, Mexico

Adults-only beachfront resort with spa, near Garza Blanca Beach
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We stayed for 5 night. The hotel rooms are not sound-proof and extremely noisy by the…Mar 2, 2019
  • Hotel Mousai has first class service and the staff makes you feel at home. The amenities…Jul 23, 2020

Hotel Mousai Puerto Vallarta - Puerto Vallarta

More Info: 6823 2342

from S$542
  • Mousai Suite
  • Ultra Mousai Suite
  • Mousai Corner Suite
  • Ultra Mousai Corner Suite
  • The Penthouse
  • Mousai Suite Two Double Beds

What’s around Hotel Mousai Puerto Vallarta - Puerto Vallarta

Landmarks

  • In South Shore Hotel Area
  • Garza Blanca Beach - 1 min walk
  • Playa Gemelas - 9 min walk
  • Los Arcos - 36 min walk
  • Playa Mismaloya - 2.7 mi / 4.4 km
  • Vallarta Zoo - 3.4 mi / 5.4 km

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 44 min drive

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4 PM-11:30 PM
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum guest age is 18
  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free valet parking

Payment types at the property

  • Cash

Other information

  • Caters to adults only
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Pool sun loungers
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Beach towels
  • Pool umbrellas
  • Tennis on site
Working away
  • Conference space size (feet) - 2808
  • Conference space size (meters) - 261
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2014
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Television in common areas
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Private spa tub
  • Individually decorated
  • Individually furnished
  • Number of living rooms 1
  • Separate sitting area
  • Furnished patio
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Pay movies
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

All inclusive

All-inclusive room rates at Hotel Mousai Puerto Vallarta are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • 24-hour room service (limited menu)
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Cooking
  • Language
  • Yoga

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Surcharge for bottled wine
  • Surcharge for bottled liquor
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services

Spa

Spa Imagine has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Hiroshi - Overlooking the ocean, this restaurant specializes in Japanese cuisine and serves dinner only.

The Terrace - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

BOCADOS STK -Garza Blanca - This steakhouse specializes in international cuisine and serves breakfast and dinner. Open select days.

The Rooftop - This poolside rooftop bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Blanca Blue -Garza Blanca - This beachfront family restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Hotel Mousai Puerto Vallarta - Puerto Vallarta’s small print

Also known as

  • Hotel Mousai
  • Hotel Mousai Puerto Vallarta Resort
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Hotel Mousai Puerto Vallarta Resort Puerto Vallarta
  • Mousai Hotel
  • Mousai Hotel Puerto Vallarta
  • Mousai Puerto Vallarta
  • Hotel Mousai Puerto Vallarta
  • Mousai
  • Hotel Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Puerto Vallarta
  • Mousai Puerto Vallarta Resort

Policies

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Breakfast costs between MXN 550 and MXN 950 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Mousai Puerto Vallarta - Puerto Vallarta

  • Does Hotel Mousai Puerto Vallarta offer free cancellation for a full refund?
    Yes, Hotel Mousai Puerto Vallarta does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Hotel Mousai Puerto Vallarta?
    Yes, there's free valet parking.
  • Is there a pool at Hotel Mousai Puerto Vallarta?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Mousai Puerto Vallarta?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Mousai Puerto Vallarta?
    You can check in from 4 PM to 11:30 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Hotel Mousai Puerto Vallarta?
    Yes, there are 5 onsite restaurants.
  • What is there to do near Hotel Mousai Puerto Vallarta?
    Recommended spots to visit include Garza Blanca Beach (1-min walk) and Playa Gemelas (9-min walk), along with Los Arcos (1.9 mi) and Playa Mismaloya (2.7 mi).

Recent reviews

Exceptional 9.6 From 217 reviews

Exceptional 10.0
My favorite Hotel ever .
Was an amazing experience
MAHMOUD, us4 night trip
Exceptional 10.0
The staff are phenomenal
AMAZING. Everyone we met here was phenomenal. The food and accommodations were so luxurious, we are spoiled rotten now. But really, the people here make it amazing. Every single server, hostess, staff person, front desk personnel, etc was so wonderful and brightened our day. We would go back just to hang out and chat with the amazing staff. Our breakfasts at the Terrace are unforgettable because of the views, the food, and most importantly, our favorite staff members. We feel the same way about Hiroshi and Bocados. Can't speak highly enough of the overall experience.
Stacey, us5 night trip
Exceptional 10.0
Favorite hotel
Beautiful property! Had the pleasure of staying in the ultra corner suite and it was gorgeous.
Jovan, us1 night trip
Exceptional 10.0
Amazing rooftop pool
Hotel service was impeccable. Vegan food choices on every menu. Hot tub on balcony. I’m in love.
Darlene, us3 night trip
Very good 8.0
Noisy but fantastic
Other than the very noisy construction during the day, this place is amazing.
Aaron, us4 night trip
Exceptional 10.0
Best in class!
The level of service at this property rivals some of the best hotels in Asia. The only drawback is the nearby construction - they are building a new tower. That info should be included in the listing. But I must say the attentive staff, on particular our butler Fernando more than made up for it. The roof top infinity pool is divine and the drinks are world class. We will definitely be back! This was 5 star all the way.
Thomas, us2 night trip
Exceptional 10.0
Outstanding!
Outstanding! Views, comfort, roof top pool and service everything beyond expectations
Nitin, us1 night trip
Exceptional 10.0
GREAT HOTEL!!
This hotel is amazing! A little far from downtown, but it was a 10 out of 10 on service, food, hospitality and price. They treated us like royalty. I would return back here!
Patrick, us2 night family trip
Exceptional 10.0
Paradise
The hotel was beautiful, my room was amazing, and the staff at the hotel were super friendly.
Akilah, us4 night trip with friends
Exceptional 10.0
Breathtaking views and top notch service
Hotel Mousai is one of the top three hotels I've stayed in. The room, amenities, view of Banderas Bay, quality of dining options, and excellent service all create an exquisite guest experience. The employees put in extra effort to personalize their services, including remembering your name, room, dining preferences, and dates of stay. Special shoutout to Charlie, the bellboy, who provided excellent service on multiple occasions.
Aaron, us4 night romance trip

Hotel Mousai Puerto Vallarta - Puerto Vallarta

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