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Garden Inn

Photo gallery for Garden Inn

Front of property
Deluxe Twin Room | 1 bedroom, desk, iron/ironing board, free WiFi
Room amenity
Reception
Bathroom sink

Overview of Garden Inn

Garden Inn

3.0 star property
3-star hotel with spa, near Camera Museum
6.8 out of 10 Good
6.8/10 Good

199 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
41, Anson Road, Georgetown, George Town, Penang, 10400
Main amenities
  • Daily housekeeping
  • Full-service spa
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Vending machine
  • Fridge in a common area
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
For families
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 13 min walk
  • Gurney Drive - 19 min walk
  • Gurney Plaza - 4 min drive
  • Padang Kota Lama - 3 min drive
  • Swettenham Pier Cruise Terminal - 4 min drive
  • Penang Hill - 7 min drive
  • Queensbay Mall - 10 min drive
  • Ferringgi Beach - 29 min drive
  • ESCAPE Adventureplay - 36 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 31 min drive
  • Penang Sentral - 29 min drive

Restaurants

  • Penang Kitchen, Courtyard by Marriot - 2 min walk
  • Ban Heang Sdn Bhd - 4 min walk
  • Star Dimsum Restaurant - 5 min walk
  • Ghee Hiang - 3 min walk
  • Hot Bowl Nyonya Delights - 7 min walk

About this property

Garden Inn

Garden Inn puts you 0.7 mi (1.1 km) from KOMTAR and 1 mi (1.6 km) from Gurney Drive. Guests can be pampered with massages at the spa. Also, this hotel is within a short drive of Penang Hill. Fellow travellers like the convenient parking and shopping.

Languages

Chinese (Mandarin), English, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Shared fridge

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Full-service spa

Accessibility

  • Lift
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch TV

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hairdryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaki Kaki Spa. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Children & extra beds

  • Rollaway beds are available for MYR 35 per night

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Garden Inn Penang
Garden Penang
Garden Inn George Town
Garden Inn Hotel
Garden Inn George Town
Garden Inn Hotel George Town

Frequently asked questions

Does Garden Inn offer free cancellation for a full refund?
Yes, Garden Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Garden Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Garden Inn?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Garden Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Garden Inn?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Garden Inn and nearby?
Garden Inn has a spa.
What's the area around Garden Inn like?
Garden Inn is in Downtown George Town, a short 11-minute walk from Penang Times Square and 13 minutes' walk from KOMTAR. Travellers say that the area is quiet and good for shopping.

Reviews

6.8

Good

6.7/10

Cleanliness

7.1/10

Staff & service

7.2/10

Amenities

6.3/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Front desk lady in the morning shift is friendly and helpful Room cleanliness needs to improve Toilet and floor cleanliness needz to improve as well Surroundings is great for tourist, many attractions
Yit Chian, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Cheap and convenient area
Isabelle, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

yen Shin, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

1-night trip
Verified Expedia guest review

8/10 Very good

Azreen, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location of the property is good. Proximity to lots of eateries and a good street. Free parking is also a plus.While we observed the staff are trying hard to maintain the place, some of the infrastructure are really old. The toilet and shower desperately needs updating. Drinking water is only supplied by a dispenser located in the common corridor.
Fran, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

C Y, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Very poiot internet service
1-night family trip
Verified Expedia guest review

8/10 Very good

5-night trip
Verified Expedia guest review