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Waldorf Astoria Dubai Palm Jumeirah

Photo gallery for Waldorf Astoria Dubai Palm Jumeirah

Exterior
Exterior
Exterior
Egyptian cotton sheets, premium bedding, minibar, in-room safe
5 restaurants, breakfast, lunch, dinner served; Italian cuisine

Overview of Waldorf Astoria Dubai Palm Jumeirah

Waldorf Astoria Dubai Palm Jumeirah

5.0 star property
Dubai beachfront hotel with water park, spa
9.4 out of 10 Exceptional
9.4/10 Exceptional

1,001 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Internet access
  • Free WiFi
Map
Crescent Road, The Palm Jumeirah, Dubai, 24988
Main amenities
  • Daily housekeeping
  • On a private beach
  • Marina
  • 5 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Water park
  • Breakfast available
  • Internet in the lobby
  • Free area shuttle
  • Outdoor tennis court
  • Fitness centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • In Palm Jumeirah
  • Aquaventure - 8 min drive
  • Dubai Marina Mall - 19 min drive
  • The Walk - 21 min drive
  • Marina Beach - 21 min drive
  • Wild Wadi Water Park - 21 min drive
  • Burj Al Arab - 21 min drive
  • Souk Madinat Jumeirah - 22 min drive
  • Ski Dubai - 23 min drive
  • Mall of the Emirates - 23 min drive
  • Ibn Battuta Mall - 22 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 41 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 45 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 66 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • Luchador - 16 min walk
  • Peacock Alley - 6 min walk
  • Revo Cafe - 11 min walk
  • The Social Kitchen - 18 min walk
  • Baristas' Corner - 15 min walk
Map

About this property

Waldorf Astoria Dubai Palm Jumeirah

Waldorf Astoria Dubai Palm Jumeirah offers a private beach where you can enjoy cabanas, beach umbrellas and beachside drinks, plus you'll have access to on-site parasailing, windsurfing and waterskiing. There's plenty of fun with the 3 outdoor pools and water park, and guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy and manicures and pedicures. Social by Heinz Beck, one of 5 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a marina and a poolside bar. The location and spacious guest rooms get great marks from fellow travellers.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Serbian, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 319 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until 5:30 AM
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Off-site

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 5 restaurants
  • 2 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Water park access (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Childcare in room (surcharge)
  • Local/corner shop
  • Children's menu

What to do

  • On a private beach
  • Tennis
  • Kayaking
  • Waterskiing
  • Windsurfing
  • Shopping

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (14811 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 3 outdoor pools
  • Water park access (surcharge)
  • Full-service spa
  • Marina
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • DVD player
  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Free cot/infant bed
  • Free rollaway/extra bed

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free wired Internet and WiFi

Food and drink

  • Champagne service
  • Free bottled water
  • High chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 12 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Social by Heinz Beck – This beachfront restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required.
LAO – Overlooking the pool and garden, this restaurant specialises in Vietnamese cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Mezzerie – Overlooking the pool and garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Palm Avenue – This beachfront restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
Peacock Alley – Overlooking the pool and garden, this coffee shop specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 20.00 per accommodation, per night

Optional extras

  • WiFi is available in guest rooms for AED 100 per 24-hour period (rates may vary)
  • Wired Internet access is available in public areas for AED 100 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately AED 170 for adults and AED 85 for children
  • Airport shuttle service is offered for an extra charge of AED 395 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
All guests must show a valid passport and ID upon arrival.

Also known as

Waldorf Astoria Dubai Palm Jumeirah
Waldorf Astoria Hotel Dubai Palm Jumeirah
Waldorf Astoria Dubai Palm Jumeirah Hotel
Hotel Waldorf Astoria Dubai Palm Jumeirah Dubai
Dubai Waldorf Astoria Dubai Palm Jumeirah Hotel
Hotel Waldorf Astoria Dubai Palm Jumeirah
Waldorf Astoria Dubai Palm Jumeirah Dubai
Waldorf Astoria Hotel
Waldorf Astoria
Waldorf Astoria Dubai Palm Jumeirah Hotel
Waldorf Astoria Dubai Palm Jumeirah Dubai
Waldorf Astoria Dubai Palm Jumeirah Hotel Dubai

Frequently asked questions

Does Waldorf Astoria Dubai Palm Jumeirah offer free cancellation for a full refund?
Yes, Waldorf Astoria Dubai Palm Jumeirah does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Waldorf Astoria Dubai Palm Jumeirah?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Waldorf Astoria Dubai Palm Jumeirah?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Waldorf Astoria Dubai Palm Jumeirah?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Waldorf Astoria Dubai Palm Jumeirah?
Yes, there's free self and valet parking.
Is an airport shuttle service offered by Waldorf Astoria Dubai Palm Jumeirah?
Yes, an airport shuttle is available. The charge is AED 395 per vehicle one-way.
What are the check-in and check-out times at Waldorf Astoria Dubai Palm Jumeirah?
You can check in from 3 PM - 5:30 AM. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Waldorf Astoria Dubai Palm Jumeirah and nearby?
Have fun with on-site activities such as kayaking, parasailing and waterskiing and improve your game at the on-site tennis courts. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Waldorf Astoria Dubai Palm Jumeirah also has 2 bars, a private beach and a water park, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Waldorf Astoria Dubai Palm Jumeirah?
Yes, there are 5 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views.
Does Waldorf Astoria Dubai Palm Jumeirah have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Waldorf Astoria Dubai Palm Jumeirah have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Waldorf Astoria Dubai Palm Jumeirah like?
Waldorf Astoria Dubai Palm Jumeirah is in Palm Jumeirah. Popular attractions include Marina Beach, which is 21 minutes away by car. Travellers give top marks for the hotel's prime location.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.5/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Aimie, 9-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We’ll be back
Very good service. This hotel has it all. We ll be back ;-)
david, 4-night family trip
Verified Hotels.com guest review

6/10 Good

Underwhelmed
Staff aims to please and the hotel access to a beach is great. However, unfortunately I did began notice the age of the hotel; ragged umbrellas and stained cushions at the outdoor restaurant, rusted portions in the bathroom ( small). All in all I was underwhelmed for the luxury I expected at a hotel of such brand.
Carlos J, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Michael, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Loved our stay. It was the second time we’ve stayed here and it was perfect. The service across every staff member was impeccable but an in particular mention needs to go out to Ojo who works by the beach/pool.
John, 6-night romance trip
Verified Expedia guest review

4/10 Fair

The service was pathetic. I got the feeling that they were doing just lip service. The quality of food could be improved also
Pravin, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent hotel
Amazing hotel, kind staff, very clean and well-maintained hotel
magdi, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful location, lovely views out front and back. Staff amazing and friendly. Only negative is lacking a little to do after dinner if staying on site.
DARREN, 4-night family trip
Verified Hotels.com guest review

4/10 Fair

Bad experience
My room had a leak in the bathroom. I entered the bath and slipped on the floor falling on the marble floor. Lots of other small issues. Overall not the experience I’ve had in other WA properties. Quite disappointed. Good service and lovely housekeeping team
Konstantinos, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verygood
ashraf, 4-night family trip
Verified Orbitz guest review