Wheel Garden Riverside - Siem Reap

Overall it was what I expected. However my reservation included free breakfast (as noted in my confirmation email as well as on the listing). When I showed them my confirmation email which stated I had free breakfast included they told me that they would not provide it as on their end it said I only paid for the room. I told them that was rediculous as i had paid for room and breakfast and it was stated in my confirmation email. I had to argue with the hotel manager for 20 minutes before he finally gave in and said “for you, my friend, we will give breakfast” as if they were doing me a favor or something. I paid for it! Bad customer service.

Siem Reap was nice, but very hot in May. The hotel was nice and a close location to Pub Street area. The staff were fantastic and always smiling. The rooms were a little dated but the stay was nice. I would recommend with one caveat. If you’re traveling alone (as a female mainly), the pathway to the hotel from the hotel is not completely lighted. While I felt completely safe, my female companion made the point that she would be fearful of walking it alone. Overall, a. I’ve hotel with courteous staff, a nice breakfast, reasonably priced and a nice location.

Very friendly small resort on the river & walking distance to downtown siem Reap. We enjoyed our stay very much.

Travelling around Cambodia. This place is perfect. We spent a day walking around all the temples in Angkor Wat, then one day relaxing. This hotel isn’t perfect for relaxing. We spent the day by the pool but it’s also just a short walk from all the bars and restaurants. Ideal! We go back in a heartbeat!

Generally the hotel was fine and staff friendly and helpful. Where they could improve is the restaurant where service was slow and cold drinks only tepid.We found the location convenient but also quiet.