See all properties
Save

Choose dates to view prices

Swan Garden Hotel

Photo gallery for Swan Garden Hotel

Exterior
Deluxe Twin Room, 2 Single Beds | View from room
Swan Suite | Minibar, in-room safe, desk, soundproofing
Family Suite, 2 Bedrooms, Jetted Tub, Courtyard Area | Minibar, in-room safe, desk, soundproofing
Garden Suite | Minibar, in-room safe, desk, soundproofing

Overview of Swan Garden Hotel

Swan Garden Hotel

3.5 star property
3.5-star hotel with restaurant, near Jonker Street Night Market

7.4/10 Good

225 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Spa
  • Restaurant
Map
1, Jalan KSB 1, Taman Kota Syahbandar, Malacca City, Malacca, 75200

Guests rated this location 6.6/10

Main amenities
  • Daily housekeeping
  • Restaurants
  • Sauna
  • Spa services
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Minibar

Room options

About this area

What's nearby

  • Jonker Street Night Market - 16 min walk
  • Dataran Pahlawan Melaka Megamall - 8 min drive
  • Mahkota Parade Shopping Mall - 8 min drive

Getting around

  • Kuala Lumpur International Airport (KUL) - 90 min drive

Restaurants

  • Asam Pedas Claypot - 14 min walk
  • Nancy's Kitchen Nyonya Cuisine - 11 min walk
  • Lee Noodle Cuisine - 11 min walk
  • Yeast Pastry House 伊士多面包菓子工房 - 12 min walk
  • Asam Pedas Gearbox - 11 min walk
Map

About this property

Swan Garden Hotel

Swan Garden Hotel puts you 0.8 mi (1.3 km) from Jonker Street Night Market. Guests can indulge in massages, and The KamCheng serves lunch and dinner. The convenient parking and helpful staff get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, Hindi, Malay, Polish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 102 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free covered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Travelling with children

  • Children stay for free (see details)

What to do

  • Boat tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Spa services
  • Sauna

Languages

  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay
  • Polish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

The KamCheng – This restaurant serves lunch and dinner. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; cashless payment methods are available for all transactions; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

<p>This property does not have lifts.</p><p>Guests can rest easy knowing that there's a security system on site.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Hotel Swan Garden
Swan Garden Hotel
Swan Garden Hotel Malacca
Swan Garden Malacca
Swan Garden Hotel Hotel
Swan Garden Hotel Malacca City
Swan Garden Hotel Hotel Malacca City

Frequently asked questions

Does Swan Garden Hotel offer free cancellation for a full refund?
Yes, Swan Garden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Swan Garden Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Swan Garden Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Swan Garden Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Swan Garden Hotel?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Swan Garden Hotel and nearby?
Have fun during the warmer months with activities nearby such as boat tours. Swan Garden Hotel also has a sauna.
Are there restaurants at or near Swan Garden Hotel?
Yes, there's an on-site restaurant, The KamCheng.
What's the area around Swan Garden Hotel like?
Swan Garden Hotel is a short 16-minute walk from Jonker Street Night Market and 16 minutes' walk from No 8 Heeren Street Heritage Centre. Travellers say that this hotel is in a good location.

Reviews

7.4

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.7/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

PENG SOON, 1-night trip
Verified Hotels.com guest review

6/10 Good

Car park locates
Sugaveeran Sinnasamy, 1-night family trip
Verified Expedia guest review

6/10 Good

The room is spacious , air con is strong enough and comfortable. The disadvantage of this hotel is the room facing the front door of hotel is disturb by the noisy sound of the midnight car / motorcycle racing. You are unable to sleep or Wii be wake up by the noisy sound, this is terrible, end up you can't have a good rest.
Chan Lee, 2-night family trip
Verified Expedia guest review

6/10 Good

The shower water cannot go out .... so after bath floor happen 🙄 .... tell the staff then they change onother room for us .... overall not bad ... can come again .... location is good .... bot so crowded and nearby got alot of good food
Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ADNAN, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Dato, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Relax and enjoy
This is my second time stay here. My children enjoyed the bath tub, comfortable, clean, and relaxed. Only the parking need coupon other else is good.
nurul adila, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

near to tourist attraction (2 km) and surrounding got a lot variety of restaurant to choice.
5-night business trip
Verified Expedia guest review

4/10 Fair

1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip
Verified Expedia guest review