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Hotel Universal Murcia

1.0 star property
Hotel with restaurant, near Museum of Sciencie and Water

Choose dates to view prices

Hotel Universal Murcia

Photo gallery for Hotel Universal Murcia

Point of interest
Point of interest
20 bedrooms, desk, laptop workspace, blackout curtains
Daily buffet breakfast (EUR 10 per person)
Reception

Overview of Hotel Universal Murcia

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
Map
Calle Cartagena, 21, Murcia, Murcia, 30002
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Health club
  • Sauna
  • Valet parking
  • Business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Arcade/games room
Feel at home
  • 20 bedrooms
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Laundry facilities

Room options

View all photos for Standard Triple Room

20 bedrooms, desk, laptop workspace, blackout curtains

Standard Triple Room

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Single Room

20 bedrooms, desk, laptop workspace, blackout curtains

Deluxe Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

20 bedrooms, desk, laptop workspace, blackout curtains

Deluxe Double Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use

20 bedrooms, desk, laptop workspace, blackout curtains

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Twin Room

20 bedrooms, desk, laptop workspace, blackout curtains

Standard Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Triple Room

20 bedrooms, desk, laptop workspace, blackout curtains

Family Triple Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Traditional Single Room, 1 Single Bed

20 bedrooms, desk, laptop workspace, blackout curtains

Traditional Single Room, 1 Single Bed

  • 17 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed

20 bedrooms, desk, laptop workspace, blackout curtains

Standard Single Room, 1 Single Bed

  • 23 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, 1 Queen Bed

20 bedrooms, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Queen Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Twin Room

20 bedrooms, desk, laptop workspace, blackout curtains

Traditional Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

About this area

Getting around

  • Corvera (RMU-Region de Murcia Intl.) - 19 min drive
  • Murcia del Carmen Station - 9 min walk
  • Murcia (XUT-Murcia del Carmen Train Station) - 9 min walk
  • Archena-Fortuna Station - 22 min drive
  • Airport shuttle (surcharge)

Restaurants

  • El Pasaje de Zabalburu - 7 min walk
  • Enso Sushi - 11 min walk
  • Estrella de Mar - 10 min walk
  • La Pequeña Taberna - 8 min walk
  • Restaurante Virgen del Mar - 10 min walk
Map

About this property

Hotel Universal Murcia

A great choice for a stay in Murcia, Hotel Universal Murcia features an airport shuttle. Guests can visit the health club for a workout or grab a bite to eat at Casa Pacoche, which serves local cuisine and is open for breakfast, lunch and dinner. Other highlights include a bar/lounge, a sauna and a snack bar/deli.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 47 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

  • On-site valet parking (EUR 14 per night)
  • On-site parking is limited
  • Height restrictions apply for on-site parking
  • On-site garage
  • Free off-site parking within 33 ft; booking required
  • Street parking available

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 8:30 AM–11:30 AM on weekdays and 8:30 AM–11:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

What to do

  • Access to nearby health club
  • Bike rentals nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
  • Health club
  • Arcade/games room
  • Sauna

Accessibility

  • Lift
  • Lift door width (centimetres): 13

Room amenities

Be entertained

  • 25-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating

Sleep well

  • 20 bedrooms
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Rainfall shower heads
  • Free toiletries
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Casa Pacoche – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 6 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cots/infant beds are available for EUR 5.0 per day
  • Rollaway beds are available for EUR 13.5 per night

Parking

  • Valet parking costs EUR 14 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Hotel Universal Pacoche
Hotel Universal Pacoche Murcia
Universal Pacoche
Universal Pacoche Murcia
Hotel Universal Pacoche
Hotel Universal Murcia Hotel
Hotel Universal Murcia Murcia
Hotel Universal Murcia Hotel Murcia

Frequently asked questions

Does Hotel Universal Murcia offer free cancellation for a full refund?
Yes, Hotel Universal Murcia does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Universal Murcia?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hotel Universal Murcia?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Universal Murcia?
Yes. Valet parking costs EUR 14 per night. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Universal Murcia?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Universal Murcia?
You can check in starting at 2 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Universal Murcia?
No, this hotel doesn't have a casino, but Real Casino Murcia (10-min walk) is nearby.
What is there to do at Hotel Universal Murcia and nearby?
Have fun with nearby activities such as cycling and hiking. Enjoy amenities such as a sauna, a health club and an arcade. Hotel Universal Murcia also has a garden and access to a nearby health club.
Are there restaurants at or near Hotel Universal Murcia?
Yes, Casa Pacoche offers local cuisine.
What's the area around Hotel Universal Murcia like?
Hotel Universal Murcia is a short 9-minute walk from Murcia del Carmen Station and 4 minutes' walk from Cuartel de Artillería.

Reviews

6.6

Good

7.2/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Darren, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A great budget stay for the solo traveller, helpful friendly staff and great area to explore on foot. Hotel restaurant next door also fab.
Darren, 1-night trip
Verified Expedia guest review

8/10 Very good

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Marek, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sharon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Good locación
Jorge, 2-night family trip
Verified Expedia guest review

8/10 Very good

Good hotel
It is a good hotel well located in the city. The staff was helpful and friendly.
Wesley, 2-night trip
Verified Hotels.com guest review

2/10 Poor

the rooms are not as shown in the photo, the beds are uncomfortable, there are flying insects. I think I was deceived because I never thought that the rooms would be so ugly, otherwise I would never have stayed in that hotel. You should put real photos and that customers can have the option to decide without complaining.
5-night business trip
Verified Hotels.com guest review

8/10 Very good

Had everything you needed The pictures didn't quite match the reality though
4-night trip
Verified Expedia guest review

10/10 Exceptional

Good center location
Great location, easy access
3-night trip
Verified Hotels.com guest review