Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Dubai, Dubai, United Arab Emirates
1 room, 2 adults

Sofitel Dubai Downtown

5-star5 stars
Sheihk Zayed Road, Downtown Dubai, Dubai, United Arab Emirates

Luxury hotel with full-service spa, connected to a shopping center, near Emaar Square
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

Notes

  • amazing hospitality all round. fantastic evening view of the burjDec 23, 2019
  • Luxurious spacious beautiful. The front office manager Baha was very kind. The service…Dec 15, 2019

Sofitel Dubai Downtown

More Info: 6823 2342

from S$190
  • Luxury Room, 1 King Bed, Business Lounge Access
  • Junior Suite, 1 King Bed, View (Burj Khalifa View)
  • Club Suite, Business Lounge Access (Burj Khalifa View)
  • Luxury Room, 1 King Bed
  • Club Suite, Business Lounge Access (Prestige)
  • Luxury Room, 1 King Bed, View (Burj Khalifa View)
  • Presidential Suite, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 2 Twin Beds
  • Luxury Room, 1 King Bed, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 2 Twin Beds, Business Lounge Access, View (Burj Khalifa View)
  • Luxury Room, 1 King Bed, View (Coastline View)
  • Suite, 2 Bedrooms (Downtown Suite - Airport Transfer)
  • Family Room, Multiple Beds (Luxury)
  • Room

What’s around Sofitel Dubai Downtown

Landmarks

  • In Downtown Dubai
  • Burj Khalifa - 10 min walk
  • Dubai Mall - 16 min walk
  • Dubai Fountain - 18 min walk
  • Dubai Opera - 11 min walk
  • KidZania - 18 min walk
  • City Walk - 26 min walk
  • Dubai International Financial Centre - 33 min walk

Getting around

  • Dubai Intl. Airport (DXB) - 12 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 40 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 38 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 18 min walk
  • Financial Centre Station - 28 min walk
  • Free area shuttle
  • Free beach shuttle

At a glance

Key facts

Hotel size

  • This hotel has 350 rooms
  • This hotel is arranged over 31 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

  • Free beach shuttle

Payment types at the property

  • Cash

Other information

  • Caters to women only
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Swim-up bar
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Playground on site
  • Golfing nearby
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
Working away
  • Business center
  • Number of meeting rooms - 11
  • Conference space
  • Conference space size (feet) - 14956
  • Conference space size (meters) - 1389
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2014
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Arabic
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Greek
  • Hindi
  • Indonesian
  • Italian
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • Individually furnished
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sofitel Spa. Services include Thai massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily.

Dining

Les Cuisines - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

La Patisserie - This delicatessen specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.

Wakame - This theme restaurant specializes in Asian cuisine. Open daily.

Mosaic Pool and Lounge - This bar is located by the pool. Open daily.

Inka - This theme restaurant specializes in Peruvian cuisine. Open daily.

Sofitel Dubai Downtown’s small print

Also known as

  • Sofitel Dubai Downtown
  • Sofitel Hotel Dubai Downtown
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Hotel
  • Sofitel Dubai Downtown Dubai
  • Sofitel Dubai Downtown Hotel Dubai

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: AED 20 per accommodation, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability)

Rollaway beds are available for AED 240.0 per night

Buffet breakfast is offered for an extra charge of AED 145 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sofitel Dubai Downtown

  • Does Sofitel Dubai Downtown offer free cancellation for a full refund?
    Yes, Sofitel Dubai Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sofitel Dubai Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sofitel Dubai Downtown?
    Yes, there's free valet parking.
  • Is there a pool at Sofitel Dubai Downtown?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at Sofitel Dubai Downtown?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sofitel Dubai Downtown?
    You can check in from 3 PM - 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Sofitel Dubai Downtown?
    Yes, there are 5 onsite restaurants, featuring international cuisine and poolside dining. Nearby restaurants include At.mosphere (10-min walk), Armani/Amal (10-min walk), and Armani/Deli (10-min walk).
  • What is there to do near Sofitel Dubai Downtown?
    Recommended spots to visit include Emaar Square (5-min walk) and Burj Khalifa (10-min walk), along with Dubai Opera (11-min walk) and Dubai Mall (0.8 mi).

Recent reviews

Exceptional 9.4 From 796 reviews

Very good 8.0
Great Stay
The location is great. Staff are professional and helpful.
sg10 night business trip
Exceptional 10.0
Great Service from Ms.Nelly! She upgraded my room and still remember me during my check out.
Pei Hoon, sg4 night business trip
Exceptional 10.0
Great hotel. Excellent Serice. Was particularly impressed with the one of their waiter at the Les Cuisine restaurant called Kim. He was very friendly and attentive. Well done.
Shahira, sg1 night trip
Exceptional 10.0
the stay of 4 nights was very satisfying & we had a good time! The room were amazingly large and the system was working & all was good>
Rajesh, sg4 night romance trip
Exceptional 10.0
Posh hotel with 15 mins walk to Dubai mall
Great location, only 3 mins to metro station. Excellext staff experience
HELEN, sg5 night trip
Very good 8.0
Good location
Sofitel Downtown is located near to Metro Link within 2 mins walk. It is also near to Dubai Mall and Burj Khalifa. In the evening, starting from 6pm, there will be fountain display outside Burj Khalifa’s building which all can enjoy. I was lucky able to view Burj Khalifa’s lightshow on Easter Day. It was beautiful. We requested for high rise, non smoking room with burj view. Unfortunately, it was blocked by a new constructed building, EMMAR so only can see tip of burj. Overall, Sofitel is conveniently located, 20 mins walk to Dubai Mall and there are foodcourts, reataurants, supermarket, cheese factory,, aquarium and cinema.
Alice Su, sg8 night trip
Exceptional 10.0
Lovely stylish and cosy hotel
Beautiful room, lovely furnishings and absolute comfort. It is a tad strange that no toiletries (toothbrush, comb) were provided and that my half used toiletries weren't replaced in comparison to other sofitel hotels overseas. Nevertheless, the staff were very friendly and helpful and made me feel like home.
Li Qi, sg3 night trip
Exceptional 10.0
סהכ מלוןנחמד יש בעיה שקונסרייג חא זמין כל הזמן ולא נמצא בעמדה. ארוחת בוקר בינונית אין מספיק סוגי גבינות. קינוחים רק פנקייק וקרפ וקפייקס. בדרכ במלון סופיטל שאני מתארחת ארוחת הבוקר עשירה יותר. אין מיצים סחוטים במקום.
Adi, il4 night trip with friends
Exceptional 10.0
Great location and very nice view
Abrahahm, gb3 night trip
Exceptional 10.0
Amazing!!
Best hotel in Dubai - Value for money.
Yechiel, us3 night business trip

Sofitel Dubai Downtown