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Sofitel Dubai Downtown

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Exterior
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers
Junior Suite, 1 King Bed, View (Burj Khalifa View) | Premium bedding, down duvets, minibar, in-room safe

Overview of Sofitel Dubai Downtown

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Sofitel Dubai Downtown

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Emaar Square
9.2 out of 10 Superb
9.2/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
Sheihk Zayed Road, Downtown Dubai, Dubai
Main amenities
  • Daily housekeeping
  • 5 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Free beach shuttle
  • Fitness centre
  • Sauna
  • Spa tub
  • Pool bar
For families
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Dubai
  • Burj Khalifa - 8 min walk
  • Dubai Fountain - 15 min walk
  • Dubai Aquarium & Underwater Zoo - 16 min walk
  • Dubai Mall - 17 min walk
  • Dubai World Trade Centre - 5 min drive
  • La Mer - 7 min drive
  • BurJuman Mall - 9 min drive
  • Dubai Creek - 9 min drive
  • Dubai Cruise Terminal - 10 min drive
  • City Centre Deira - 11 min drive

Getting around

  • Dubai (DXB-Dubai Intl.) - 17 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 42 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 42 min drive
  • Burj Khalifa - Dubai Mall Station - 2 min walk
  • Business Bay Station - 19 min walk
  • Dubai Trolley Station 3 Tram Station - 22 min walk
  • Free local area shuttle
  • Free beach shuttle

Restaurants

  • CÉ LA VI Dubai - 6 min walk
  • Bab Al Mansour - 10 min walk
  • Mori Sushi - 6 min walk
  • Vietnamese Foodies - 7 min walk
  • The Six - 8 min walk
Map

About this property

Sofitel Dubai Downtown

Sofitel Dubai Downtown features a free kids' club and puts you within a 10-minute walk of Burj Khalifa. You can visit the spa to be pampered with Thai massages, body wraps or aromatherapy, and Les Cuisines, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 outdoor pools, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff and restaurant. Public transportation is close by: Burj Khalifa - Dubai Mall Station is only 2 minutes on foot.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Thai, Ukranian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 350 rooms
  • Arranged over 31 floors

Arriving/Leaving

  • Check-in time from 3 PM until 3 AM
  • Express check-out available
  • Early check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Off-site

  • Free area shuttle
  • Free beach shuttle

Other information

  • Smoke-free property
  • Caters to women only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 5 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • 24-hour room service
  • Water dispenser

What to do

  • Free beach shuttle
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 11 meeting rooms
  • Computer station
  • Conference centre (14956 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • 2 outdoor pools
  • Bike parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Step-free path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Designer toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving features in guest rooms
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages, facials, body wraps and body scrubs. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Les Cuisines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
La Patisserie – This delicatessen specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Wakame – This theme restaurant specialises in Asian cuisine. Open daily.
Mosaic Pool and Lounge – This bar is located by the pool. Open daily.
Inka – This theme restaurant specialises in Peruvian cuisine. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 145 per person
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for AED 240.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Sofitel Dubai Downtown
Sofitel Hotel Dubai Downtown
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Hotel
Sofitel Dubai Downtown Dubai
Sofitel Dubai Downtown Hotel Dubai

Frequently asked questions

Does Sofitel Dubai Downtown offer free cancellation for a full refund?
Yes, Sofitel Dubai Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sofitel Dubai Downtown?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Dubai Downtown?
Yes, there are 2 outdoor pools.
Are pets allowed at Sofitel Dubai Downtown?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Sofitel Dubai Downtown?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Sofitel Dubai Downtown?
You can check in from 3 PM - 3 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Express check-out and contactless social distancing and check-out are available.
What is there to do at Sofitel Dubai Downtown and nearby?
Sofitel Dubai Downtown has 2 outdoor pools, 3 bars and a spa, as well as a Turkish bath and a garden.
Are there restaurants at or near Sofitel Dubai Downtown?
Yes, there are 5 on-site restaurants, featuring international cuisine and poolside dining.
Does Sofitel Dubai Downtown have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Sofitel Dubai Downtown like?
Sofitel Dubai Downtown is a short 2-minute walk from Burj Khalifa - Dubai Mall Station and 8 minutes' walk from Burj Khalifa. Travellers say that the local area is good for shopping and very central.

Reviews

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Exceptional

Superb
Such a great service and amazing hotel. The Breakfast was extraordinary!
Elias, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location near Burj Kalifa,metro station and Mall
john anthony, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Way better than expected
From check in, to the very next morning/ breakfast, all round the perfect hotel. And only an indoor 10 minute walk to Dubai mall, makes it an ideal place to stay.
M B, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Jonathan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Shen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

6-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location - connection to Dubai Mall
Great location connected to Dubai Mall through a tunnel. The hotel is very nice, my room was upgraded to the Burj Khalifa view and was spacious and beautiful. All the staff was super friendly and kind!
Zuzana, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Talal, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Abdelgadir, 4-night trip
Verified Hotels.com guest review