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Promenade Service Apartments

2.0 star property
City centre hotel within easy reach of Imago Shopping Mall

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Promenade Service Apartments

Photo gallery for Promenade Service Apartments

Iron/ironing board, free WiFi, bed sheets
Property entrance
Dining room
Reception
Shower, towels

Overview of Promenade Service Apartments

6.4

Good

Property highlights

  • Airport transfer
  • Parking available
  • Free WiFi
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
Map
3-G-17, Lorong Api-Api 2, Api-Api Centre, Kota Kinabalu, Sabah, 88000
Main amenities
  • Housekeeping (on request)
  • Self parking
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Luggage storage
  • Tour/ticket assistance
Feel at home
  • Television
  • Laundry facilities
  • Lift
  • Self-parking (surcharge)

Room options

View all photos for Check in Queen no window

Iron/ironing board, free WiFi, bed sheets

Check in Queen no window

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Check in Twin no window

Iron/ironing board, free WiFi, bed sheets

Check in Twin no window

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Superior Room

Iron/ironing board, free WiFi, bed sheets

Family Superior Room

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Court Duplex Penthouse

Iron/ironing board, free WiFi, bed sheets

Marina Court Duplex Penthouse

  • 249 sq m
  • Partial ocean view
  • Sleeps 15
  • 2 Queen Beds and 10 Single Beds

View all photos for Family Deluxe Room

Iron/ironing board, free WiFi, bed sheets

Family Deluxe Room

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Twin

Iron/ironing board, free WiFi, bed sheets

Studio Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Studio Twin

Iron/ironing board, free WiFi, bed sheets

Deluxe Studio Twin

  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Iron/ironing board, free WiFi, bed sheets

Family Room

  • 56 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room no window

Iron/ironing board, free WiFi, bed sheets

Standard Twin Room no window

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Queen

Iron/ironing board, free WiFi, bed sheets

Studio Queen

  • 42 sq m
  • Sleeps 3
  • 1 Queen Bed

About this area

What's nearby

  • In Downtown Kota Kinabalu
  • Imago Shopping Mall - 15 min walk
  • Suria Sabah Shopping Mall - 2 min drive
  • Jesselton Point Ferry Terminal - 2 min drive
  • 1Borneo Hypermall - 10 min drive

Getting around

  • Kota Kinabalu (BKI-Kota Kinabalu Intl.) - 15 min drive
  • Tanjung Aru Station - 7 min drive
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's - 1 min walk
  • Secret Recipe - 7 min walk
  • Lobster King Seafood Restaurant - 5 min walk
  • Restoran Seri Malindo - 3 min walk
  • Jothy's Curry Banana Leaf Restaurant - 1 min walk
Map

About this property

Promenade Service Apartments

Promenade Service Apartments puts you 0.8 mi (1.3 km) from Imago Shopping Mall.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (fees apply)

Transfers

  • Airport shuttle from 9:30 AM to 8:00 PM*

Other information

  • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MYR 80 per vehicle. Maximum occupancy 6

Children & extra beds

  • Rollaway beds are available for MYR 55.0 per day
  • Airport shuttle service for children costs MYR 0

Parking

  • Self-parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.

Also known as

Apartments Promenade
Promenade Service
Promenade Service Apartments
Promenade Service Apartments Kota Kinabalu
Promenade Service Kota Kinabalu
Promenade Service Apartments Hotel
Promenade Service Apartments Kota Kinabalu
Promenade Service Apartments Hotel Kota Kinabalu

Frequently asked questions

Does Promenade Service Apartments offer free cancellation for a full refund?
Yes, Promenade Service Apartments does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Promenade Service Apartments?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Promenade Service Apartments?
Sorry, pets aren't allowed.
Is parking offered on site at Promenade Service Apartments?
Yes. Self-parking costs MYR 2.00.
Is an airport shuttle service offered by Promenade Service Apartments?
Yes, an airport shuttle is available from 9:30 AM to 8:00 PM. The charge is MYR 80 per vehicle.
What are the check-in and check-out times at Promenade Service Apartments?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What's the area around Promenade Service Apartments like?
Promenade Service Apartments is in Downtown Kota Kinabalu, a short 2-minute walk from Centre Point and 4 minutes' walk from Kompleks Asia City.

Reviews

6.4

Good

6.2/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

KHAIRIL ANWAR BIN ISMAIL, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Affordable & excellent services
DG NOOR JAHIDAH, 1-night family trip
Verified Expedia guest review

8/10 Very good

Central and affordable
I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Paola, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Syarif Bush Luang, 2-night trip
Verified Expedia guest review

10/10 Exceptional

KHAIRIL ANWAR BIN ISMAIL, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

KHAIRIL ANWAR BIN ISMAIL, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lucky to be here
At the cov19 now , this hotel is good , near by all the convenient and food
Tan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

KHAIRIL ANWAR BIN ISMAIL, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

8/10 Very good

Jumaan, 3-night trip
Verified Hotels.com guest review