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Mountain hotel in Salento with restaurant and bar/lounge
Horel agradable aunque se sentía mucho el ruido de la calle y de los huéspedes que…
Feb 26, 2021
The spa service was amazing, the best massage. The restaurant is good, the staff very…
Oct 30, 2020
Remember, collect 10 stamps, get 1 reward* night
Airport shuttle service is offered for an extra charge of USD 60 per vehicle (roundtrip)
Theme park shuttle service is offered for an extra charge
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.
This property accepts credit cards, debit cards, and cash.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Excelente servicio, ubicación y restaurante
Santiago, 2 night trip, Oct 1, 2020
Verified Hotels.com guest review
The staff was very nice and friendly. Very clean property, the bar/restaurant upstairs is beautiful with a nice view. Location was great as well, close to many shops and things to do. Overall great experience and would definitely stay there again, high recommend!!!
1 night family trip, Mar 16, 2020
Verified Expedia guest review
This is our 5 th visit to this hotel and despite booking 2 rooms and oaying in full in October for December room offered was unsuitable , no closet or drawers in room offered for our clothes and zero hanging space ( not a budget hotel) After discusion we acceored 2 single bed rooms , we enjoyed this hotel many times and the new resteraunt is very good. Its a simple fix for the hotel hope they see to it.
2 night family trip, Dec 31, 2019
Verified Expedia guest review
They give us the last room at end of hallway, what they didn’t told us was that they were doing construction jobs. It was noisy, very disappointed.
DavidCuellar, 1 night family trip, Dec 26, 2019
Verified Expedia guest review
Friendly staff, good location, ecofriendly, breakfast included very good
Cam1rey2, 1 night family trip, Nov 27, 2019
Verified Expedia guest review
We really liked the hotel. The staff was always very friendly and although we had some problems with the water due to the bad weather, they tried to be helpful and friendly. The problem was solved after a couple of hours, which I think was very fast for a pueblo that is in the middle of the mountains. I will recommend this hotel!
LC, 2 night family trip, Nov 11, 2019
Verified Expedia guest review
Ordered room service and got that wrong. Says 24/7 room service but restaurant was closed and no room service. Didn't clean the room and had to go to the front desk for fresh towels.
2 night trip, Sep 27, 2019
Verified Hotels.com guest review
Salento and Cocora valley are great places in Colombia. Hotel is well located and under construction to expand. No disturbance for the rooms... a bit walking and climbing to the restaurant. Looks like temporary.
Rik, 2 night family trip, Sep 23, 2019
Verified Hotels.com guest review
The hotel is in a good location in the town. The breakfast was nice in the restaurant above with great views. The service was terrible. We told the reception that our smoke detector was broken and they took it away to have a look at. They did not come back and when we repeatedly asked for a spare one they said they would not give us one and sniggered when we would approach reception. Whilst the rest of our experience was okay, we are paying guests and deserve to be treated as such not as an inconvenience.
Abhishek, 3 night trip, Sep 15, 2019
Verified Hotels.com guest review
Great room, excellent staff. The only problem was the hot water, only lasted 50 seconds. Room was wonderful with a balcony. We loved it
Mapi, 1 night trip with friends, Aug 4, 2019
Verified Hotels.com guest review