Hilton Mexico City Santa Fe offers a luxurious retreat near Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe. Unwind by the rooftop terrace, relax in the outdoor pool with sun loungers, or indulge in international cuisine at Madera restaurant with garden views. With free WiFi and a shopping mall on site, helpful staff have left lasting impressions on previous guests.
Tecnologico de Monterrey - Santa Fe - 20 min walk - 1.7 km
KidZania Santa Fe - 5 min drive - 3.3 km
Getting around
Benito Juarez International Airport (MEX) - 46 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 46 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 69 min drive
Mexico City Fortuna Station - 20 min drive
Tlalnepantla de Baz Station - 26 min drive
Tultitlan Lecheria Station - 26 min drive
Santa Fé Station - 18 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Starbucks - 1 min walk
Fisher's Santa Fe - 3 min walk
La Imperial - 1 min walk
Mercado Gourmet - 1 min walk
Chili's - 1 min walk
About this property
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe features a rooftop terrace and puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Madera, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 3 bars/lounges, a poolside bar and a fitness centre. Fellow travellers say great things about the helpful staff.
Languages
English, French, Spanish
At a glance
Hotel size
260 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in/out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
Pets
Pets allowed (dogs and cats only, 1 total, up to 34 kg per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Wi-Fi (speed: 25+ Mbps) in rooms*
Parking
On-site self-parking (MXN 150 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for on-site parking
Transfers
Airport shuttle (available 24 hours)*
Off-site
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 bars/lounges
Restaurant
Poolside bar
Coffee/tea in a common area
Free daily reception
Room service (limited hours)
Travelling with children
Children stay for free (see details)
Local/corner shop
Children's menu
What to do
Shopping
Working away
Business centre
Meeting rooms
Computer station
Conference space (7363 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2014
Safe-deposit box at front desk
Rooftop terrace
Garden
Fireplace in reception
Television in common areas
Fitness centre
An outdoor pool
Shopping centre on-site
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public bathroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
IPod docking station
50-inch LED TV
Cable TV channels
Home comfort
Air conditioning
Minibar
Coffee/tea maker
Iron/ironing board
Sleep well
Free cot/infant bed
Free rollaway/extra bed
Bed sheets provided
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Wireless Internet access (surcharge) (speed of 25+ Mbps)
Food and drink
Microwave
Cookware, dishes and utensils
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Madera – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Fees & policies
Optional extras
WiFi is available in guest rooms for MXN 0 per stay (rates may vary)
To-go breakfast is offered for an extra charge of approximately MXN 415 for adults and MXN 208 for children
Airport shuttle service is offered for an extra charge of MXN 2100 per vehicle (return. Maximum occupancy 4)
Local area shuttle service is offered for an extra charge
Pets
Service animals exempt from fees
Pet deposit: MXN 2000 per day
Pets are allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay)
Parking
Self-parking costs MXN 150 per day
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hilton Hotel Santa Fe Mexico City
Hilton Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe
Hilton Mexico City Santa Fe Hotel
Hilton Mexico City Santa Fe Mexico City
Hilton Mexico City Santa Fe Hotel Mexico City
Frequently asked questions
Does Hilton Mexico City Santa Fe offer free cancellation for a full refund?
Yes, Hilton Mexico City Santa Fe does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Mexico City Santa Fe?
Yes, there's an outdoor pool.
Are pets allowed at Hilton Mexico City Santa Fe?
Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 34 kg per pet. There's a charge of MXN 900 per pet, per stay, and there's also a deposit of MXN 2000 per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hilton Mexico City Santa Fe?
Yes. Self-parking costs MXN 150 per day. Electric car charging is available.
Is an airport shuttle service offered by Hilton Mexico City Santa Fe?
Yes, an airport shuttle is available. The charge is MXN 2100 per vehicle return.
What are the check-in and check-out times at Hilton Mexico City Santa Fe?
Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
What is there to do at Hilton Mexico City Santa Fe and nearby?
Hilton Mexico City Santa Fe has 3 bars and an outdoor pool, as well as a fitness centre and a garden.
Are there restaurants at or near Hilton Mexico City Santa Fe?
Yes, Madera offers international cuisine and garden views.
What's the area around Hilton Mexico City Santa Fe like?
Hilton Mexico City Santa Fe is a short 11-minute walk from Expo Santa Fe Mexico and 15 minutes' walk from Parque La Mexicana.
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Hilton Mexico City Santa Fe Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Popular mentions
Service staff
Room
Restaurant
Shopping malls
View
Location
Room service
Shower
Building
Children
Reviews
10/10 Exceptional
25 Feb, 2025
Excelente hotel
MA ROCIO
MA ROCIO, 1-night trip
10/10 Exceptional
8 Jan, 2025
Great location, next to shops and restaurants.
Mary
Mary, 3-night trip
10/10 Exceptional
19 Jan, 2025
This hotel is lovely, and the staff is excellent. I would definitely return in the future!
ali
ali, 5-night trip
10/10 Exceptional
2 Jan, 2025
Todo excelente
Mariely del carmen
Mariely del carmen, 1-night trip
10/10 Exceptional
2 Jul, 2024
Excelente place to stay in.
manuel
manuel, 2-night trip
10/10 Exceptional
9 Jul, 2024
Great stay
lina
lina, 3-night trip
10/10 Exceptional
1 Sept, 2024
Great location
Monica
Monica, 3-night trip
10/10 Exceptional
2 Jan, 2025
Great
Juan Carlos
Juan Carlos, 2-night trip
10/10 Exceptional
10 Dec, 2024
Excelente
Paola Alejandra
Paola Alejandra, 2-night trip
10/10 Exceptional
28 Aug, 2024
Very safe area, shopping center walking distance with many dining options.
Manuel
Manuel, 1-night trip
10/10 Exceptional
3 Sept, 2024
The staff was professional and friendly. The location was convenient and safe. House keeping staff was superb.
Shantal
Shantal, 7-night trip
10/10 Exceptional
31 Aug, 2024
Excellent facilities, decoration, and staff.
Specially Ms Sandra was very welcoming, professional and polite.
Benny
Benny, 5-night trip
10/10 Exceptional
18 Oct, 2024
Excellent
DENISE JAQUELINE
DENISE JAQUELINE, 4-night trip
10/10 Exceptional
2 Dec, 2024
Thanks
Eduardo
Eduardo, 4-night trip
10/10 Exceptional
28 Jun, 2024
Excellent property safe and quiet
David
David, 6-night trip
10/10 Exceptional
17 Jun, 2024
Nice place
Celia
Celia, 2-night trip
10/10 Exceptional
1 Oct, 2024
Very good property with excellent location in Santa Fe. Connected to a small mall that has several dinning options, a supermarket, ATMs, coffee shops, etc. Staff was very friendly. In-property food was good. Would recommend.
Raul Perez
Raul Perez, 5-night trip
10/10 Exceptional
26 Jul, 2024
Super recomendable!
Mariana
Mariana, 1-night trip
10/10 Exceptional
22 May, 2024
Friendly staff.
philip
philip, 3-night trip
10/10 Exceptional
10 Sept, 2024
Location and surrundings are very important for me
Enrique
Enrique, 2-night trip
10/10 Exceptional
10 Mar, 2024
The property was nice the staff running it all made the stay exceptional. Breakfast buffet was amazing. Rey happy with our stay
dora
dora, 1-night trip
10/10 Exceptional
2 Dec, 2024
Great rooms, huge and comportable beds. Everything was great but sleeping was impossible because next door at the mall were hammer drilling 😤😤😤and the hotel management didn’t know and couldn’t stop the noise. After complaining around mid night they agreed to give us access to another room farer away from the noise source but it was so late that my 2 teenagers stayed in the noisy room.
Holly
Holly, 1-night trip
10/10 Exceptional
8 Jul, 2024
Great service
MARIA
MARIA, 5-night trip
10/10 Exceptional
2 Jun, 2024
Staff was helpful and nice. Everything was Wonderful