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Novum Hotel Norddeutscher Hof Hamburg

Photo gallery for Novum Hotel Norddeutscher Hof Hamburg

In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Novum Hotel Norddeutscher Hof Hamburg

Novum Hotel Norddeutscher Hof Hamburg

Pet-friendly hotel connected to the convention centre, within easy reach of Miniatur Wunderland
7.8 out of 10 Good
7.8/10 Good

1,004 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pet-friendly
  • Free WiFi
  • 24/7 front desk
  • Non-smoking
The price is S$271
Price available on 07/06/2023
Map
Kirchenallee 24, Hamburg, HH, 20099
Main amenities
  • Daily housekeeping
  • Business centre
  • 24-hour front desk
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Tour/ticket assistance
  • Reception hall
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Hairdryer

Room options

About this area

What's nearby

  • In Hamburg City Center
  • Miniatur Wunderland - 27 min walk
  • Elbe Philharmonic Hall - 37 min walk
  • Reeperbahn - 39 min walk
  • Hamburg City Hall - 3 min drive
  • Hamburg Messe and Congress - 3 min drive
  • Hamburger Dom - 4 min drive
  • St. Michaelis Church - 4 min drive
  • St. Pauli Piers - 5 min drive
  • Fish Market - 6 min drive
  • Hagenbeck Zoo - 10 min drive

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 4 min walk
  • Hamburg Central Station - 5 min walk
  • Hamburg Dammtor Station - 19 min walk
  • North Central U-Bahn - 5 min walk
  • South Central U-Bahn - 5 min walk
  • Mönckebergstraße Station - 9 min walk

Restaurants

  • Mutterland - 1 min walk
  • Deutsches Schauspielhaus - 2 min walk
  • Punto Ernesto - 2 min walk
  • Dim Sum Haus Restaurant China seit 1964 authentisch chinesisch - 1 min walk
  • Herr He - 1 min walk
Map

About this property

Novum Hotel Norddeutscher Hof Hamburg

Novum Hotel Norddeutscher Hof Hamburg puts you within a 10-minute drive of Miniatur Wunderland and Reeperbahn. Free perks include WiFi and buffet breakfast daily between 6:30 AM and 10:30 AM. Also, Hagenbeck Zoo and Volksparkstadion are within a short drive. Fellow travellers like that it's only a short walk to public transportation: North Central U-Bahn is 5 minutes away and South Central U-Bahn is 5 minutes.

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Payment in full will be due at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (4 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends

Travelling with children

  • Children stay for free (see details)

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Reception hall

Accessibility

  • Lift

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Heating

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 7.00 per person, per night

Optional extras

  • Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 15 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany) and COVID-19 Guidelines (CDC).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Novum Hotel Norddeutscher Hof
Novum Hotel Norddeutscher Hof Hamburg
Novum Norddeutscher Hof
Novum Norddeutscher Hof Hamburg
Norddeutscher Hof Hotel
Novum Hotel Norddeutscher Hof Hamburg Hotel
Novum Hotel Norddeutscher Hof Hamburg Hamburg
Novum Hotel Norddeutscher Hof Hamburg Hotel Hamburg

Frequently asked questions

Does Novum Hotel Norddeutscher Hof Hamburg offer free cancellation for a full refund?
Yes, Novum Hotel Norddeutscher Hof Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Novum Hotel Norddeutscher Hof Hamburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Novum Hotel Norddeutscher Hof Hamburg?
Yes, dogs are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Novum Hotel Norddeutscher Hof Hamburg?
Sorry, there's no on-site parking at Novum Hotel Norddeutscher Hof Hamburg.
What are the check-in and check-out times at Novum Hotel Norddeutscher Hof Hamburg?
You can check in from 3:00 PM - anytime. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Novum Hotel Norddeutscher Hof Hamburg?
No, this hotel doesn't have a casino, but Casino Esplanade (17-min walk) and Casino Reeperbahn (5-min drive) are both nearby.
What's the area around Novum Hotel Norddeutscher Hof Hamburg like?
Novum Hotel Norddeutscher Hof Hamburg is in Hamburg City Center, a short 5-minute walk from North Central U-Bahn and 4 minutes' walk from Hamburger Kunsthalle. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Niamh, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Apart from internet which didn’t work well, everything was perfect.
Madeleine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

6/10 Good

Mustafa, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Scammers!
This hotel does not match the photos you book on the site. In fact, when you arrive it's dirty, ugly smelly rooms, with tattered beds. many steps, people with a suitcase won't even be able to enter the hotel! These people deceive their customers, they charge a very large fee (170€ per night) I do not recommend anyone to book a hotel, they are scammers!
Oleksandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Chose hotel for its family room for 4 of us. Arrived at 10am after disembarking from a cruise. Reception was able to get us into a room that was ready for checkin. Room was small but adequate. Breakfast was quite good. Did not have fruit mix that I like that was available at another Novum hotel we stayed at a few weeks ago pre-cruise.
Chin-Hock, 1-night family trip
Verified Expedia guest review

6/10 Good

Jamile, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room was cleanish, but there was visible filth in the bathroom, dust that has sat forever, hair stuck to walls, etc. Also, the shower was broken, couldn't adjust height.
Matthew, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

kate, 1-night trip
Verified Expedia guest review

10/10 Exceptional

FRANCISCO, 6-night trip
Verified Hotels.com guest review