Sapaly Hotel Lao Cai

Photo gallery for Sapaly Hotel Lao Cai

Primary image
Indoor pool
Memory foam beds, minibar, in-room safe, desk
Memory foam beds, minibar, in-room safe, desk
Memory foam beds, minibar, in-room safe, desk

Overview of Sapaly Hotel Lao Cai

Sapaly Hotel Lao Cai

4.0 star property
4-star Lao Cai hotel with 1 indoor pools, connected to a shopping center

8.0/10 Very good

16 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Nguyen Hue Street, Lao Cai Ward, Lao Cai, Lao Cai, 19000
Main amenities
  • 186 smoke-free guestrooms
  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference center
For families
  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Garden
  • Terrace
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Noi Bai Intl. Airport (HAN) - 162 min drive
  • Lao Cai Train Station - 28 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

About this property

Sapaly Hotel Lao Cai

A great choice for a stay in Lao Cai, Sapaly Hotel Lao Cai offers an airport shuttle (available on request). Guests can indulge in deep-tissue massages, then grab a bite to eat at one of the 3 restaurants. There's an indoor pool and a poolside bar, and rooms at this upscale hotel offer memory foam beds and 24-hour room service.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
This information is provided by our partners.

At a glance

Hotel size

  • 186 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 1:00 PM

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
  • Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Onsite carport

Transfers

  • Airport shuttle (available on request)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free

What to do

  • Karaoke
  • Hiking/biking trails nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (10764 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Shopping mall on site
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet
  • Grab bar in bathtub
  • Grab bar in shower
  • Transfer shower
  • Accessible bathtub

Languages spoken

  • Chinese (Mandarin)
  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch plasma TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and hot stone massages.

Dining

Onsite venue - This restaurant specializes in Vietnamese cuisine and serves breakfast, lunch, and dinner.
Red River - This restaurant specializes in Chinese cuisine.
Onsite venue #3 - restaurant.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 130000 for adults and VND 90000 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Area shuttle service is offered for an extra charge

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for VND 400000.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool access available from 6:30 PM to 9:30 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Commonly-touched surfaces are cleaned with disinfectant between stays, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

The negative COVID-19 test result requirement applies to all guests aged 6 and up, and the test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Policies

Guests can rest easy knowing there's a smoke detector, a security system, and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Swiss-Belhotel Hotel Lao Cai
Swiss-Belhotel Lao Cai
Sapaly Hotel Lao Cai
Sapaly Hotel
Sapaly Lao Cai
Sapaly
Sapaly Hotel Lao Cai Hotel
Sapaly Hotel Lao Cai Lao Cai
Sapaly Hotel Lao Cai Hotel Lao Cai

Frequently asked questions

Overall score and ratings

8.0

Very good

8.4/10

Cleanliness

8.1/10

Staff & service

10.0/10

Amenities

8.1/10

Property conditions & facilities

10/10 Exceptional

Nice location on river bank.
Very good to stay at. Picturesque location over seeing mountains and the China border.
Verified Expedia guest review

6/10 Good

One of several options in Lao Cai
Check in was "interesting". We were initially given a room that was already occupied! When we reported this we were given a key to another room that didn't work. On the third try we got lucky. Room was fine with choice of Wifi or cable internet. We chose cable for security because the wifi appeared to be completely unsecured. At breakfast there was a blaring TV competing with background music. I have drunk coffee in many parts of Vietnam but this place served the first cup of undrinkable coffee I have ever experienced in this country. It is possible to hike to Lao Cai station from this hotel, but we chose a taxi.
Verified Expedia guest review

6/10 Good

Sapaly
Our destination was Sa Pa. This hotel was far from there, on the foot hill near Chinese border. It takes an hour taxi ride every day to Sa Pa. There's no neighborhood restaurants or shopping around the hotel. There's no concierge service at all. Breakfast was good the 1st day, then deteriorated when they only served you eggs, toast and thick/bad coffee or sugary juice drink. Servers' English were very poor, could not understand much.
Verified Hotels.com guest review

10/10 Exceptional

Comfortable stay in cenrr of the city
A relaxing base in this busy city. Went on to Sapa from here and other surrounding towns and villages.
Verified Expedia guest review

8/10 Very good

Very nice hotel 2 km from Lao Cai railway station
Very comfortable clean room with nice bathroom very good nights sleep after 11.5 hrs on the train from Hanoi
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

8/10 Very good

Nguyen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Yinjie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Bra hotell
Bra hotel til bra pris
1-night romance trip
Verified Hotels.com guest review

6/10 Good

손님이 적다고 아무 인폼도없이 뷔페운영을 하지않아 식사하기가 불편했습니다.또한 방에 벌레가
Sang yong, 2-night business trip
Verified Hotels.com guest review