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Hotel Engel

4-star hotel with restaurant, near Hagenbeck Zoo

  • Free WiFi
From
S$112

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Property renovations and closures

  • This property is closed from December 26 2020 to April 1 2021 (dates subject to change).
  • The property is closed between May 21 and May 24.

Image gallery

  • Courtyard
  • Courtyard
  • Living Area
  • Living Area
  • Courtyard
Courtyard. Image 1 of 61.
1 / 61Courtyard
8.4.Very good.
  • Good hotel. Far from center. Good if u are with a car. Free car parking. Pity that where…

    Oct 4, 2020

  • Good hotel. There is a big parking next to the hotel. They serve brekfast during the…

    May 18, 2020

See all 141 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany), COVID-19 Guidelines (CDC), and COVID-19 Guidelines (WHO) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Quiet
Easy parking

The following facilities or services will be unavailable from April 6 2021 to June 6 2021 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Health club
  • Sauna
    • Free WiFi
    • Free parking
    • Bathtub
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 95 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Fitness center
    • Self parking

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Private bathroom
    • Television
    • Free toiletries
    • Garden

    What’s around

    • In Eimsbuettel
    • Hagenbeck Zoo - 25 min walk
    • University Medical Center Hamburg-Eppendorf - 29 min walk
    • JUMP House Hamburg - 38 min walk
    • Sporthalle Hamburg - 42 min walk
    • Stadtpark - 2.8 mi / 4.6 km

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Economy Single Room
    • Classic Room
    • Standard Room
    • Comfort Room

    Location

    • In Eimsbuettel
    • Hagenbeck Zoo - 25 min walk
    • University Medical Center Hamburg-Eppendorf - 29 min walk

    What’s around

    Landmarks

    • In Eimsbuettel
    • Hagenbeck Zoo - 25 min walk
    • University Medical Center Hamburg-Eppendorf - 29 min walk
    • JUMP House Hamburg - 38 min walk
    • Sporthalle Hamburg - 42 min walk
    • Stadtpark - 2.8 mi / 4.6 km
    • Lufthansa Technik AG - 2.4 mi / 3.9 km
    • Isemarkt - 2.5 mi / 4 km
    • Planetarium Hamburg - 2.5 mi / 4 km
    • Altonaer Volkspark - 3 mi / 4.8 km
    • NDR Elbphilharmonie Orchestra - 3 mi / 4.8 km

    Getting around

    • Hamburg Airport (HAM) - 8 min drive
    • Langenfelde Station - 6 min drive
    • Eidelstedt Station - 7 min drive
    • Hamburg Eidelstedt Center Station - 7 min drive
    • Hagendeel U-Bahn - 10 min walk
    • Hagenbecks Zoo U-Bahn - 22 min walk
    • Niendorf Market U-Bahn - 24 min walk

    At a glance

    Hotel size

    • This hotel has 95 rooms
    • This hotel is arranged over 2 floors

    Arriving/leaving

    • Check-in time 10:00 AM-anytime
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Special check-in instructions

    The front desk is open during the following times:
    • Monday - Friday: 10:00 AM - 2:00 PM
    The check-in location differs from the property location. To check in, go to Schlüsseltresor vor Haupteingang Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Food and water bowls available

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite RV/bus/truck parking
    • Uncovered onsite self parking (EUR 5.00 per night)

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast on weekdays (surcharge)
    • Restaurant
    • Bar/lounge
    • Coffee shop/café
    • Room service (during limited hours)
    • Coffee/tea in a common area

    Things to do

    • Fitness facilities
    • Bicycle rentals nearby
    • Hiking/biking trails nearby
    • Use of nearby fitness center (discount)

    Working away

    • Meeting rooms

    Services

    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 4
    • Year Built - 1963
    • Elevator
    • Garden
    • Terrace
    • Television in common areas

    Languages Spoken

    • English
    • German

    In the room

    Home comforts

    • Minibar
    • Iron/ironing board (on request)

    Sleep well

    • Hypo-allergenic bedding available
    • Down comforter
    • Blackout drapes/curtains

    Things to enjoy

    • Individually decorated
    • Individually furnished

    Freshen up

    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer

    Be entertained

    • 26-inch flat-screen TV
    • Cable TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Restaurant Papillon - Overlooking the garden, this restaurant specializes in German cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

    Small print

    Also known as

    • Engel Hamburg
    • Engel Hotel
    • Hotel Engel Hamburg
    • Hotel Engel Hotel
    • Hotel Engel Hamburg
    • Hotel Engel Hotel Hamburg

    Optional extras

    Late check-out can be arranged for an extra charge (amount varies)

    The sauna is accessible for EUR 1 per person, per day

    Uncovered self parking costs EUR 5.00 per night

    Rollaway beds are available for EUR 10 per day

    Continental breakfast is offered for an extra charge of EUR 11.00 per person (approximately)

    Pets are allowed for an extra charge of EUR 11 per pet, per night

    Service animals exempt from fees

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

    Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-out is available.

    Enhanced food service safety measures are in place.

    Each guestroom is kept vacant for a minimum of 24 hours between bookings.

    This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 4.00 per person, per night

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Hotel Engel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property is closed from December 26 2020 to April 1 2021 (dates subject to change). This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from April 6 2021 to June 6 2021 (dates subject to change):
      • Bar/Lounge(s)
      • Fitness facilities
      • Sauna
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Self parking costs EUR 5.00 per night. Free RV/bus/truck parking is available.
    • Yes, dogs are welcome. There's a charge of EUR 11 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 10:00 AM - anytime. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.
    • Yes, Restaurant Papillon offers alfresco dining, German cuisine, and garden views. The dining venue will be unavailable from April 6 2021 to June 6 2021 (dates subject to change). Nearby restaurants include Osteria Liguria (7-min walk), Il Tramonto (8-min walk), and Welcome India (9-min walk).
    • No, this hotel doesn't have a casino, but Casino Esplanade (9-min drive) is nearby.
    • Have fun with nearby activities like cycling and hiking. Enjoy amenities like a fitness center, a garden, and access to a nearby health club.
    8.4.Very good.
    • 8.0.Very good

      Great place to stay

      Great hotel, quiet, spotless, excellent breakfast, walking distance to underground train. Loved it

      Richard, 2 night trip, Sep 19, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      What a charming place <3 Only bad thing was the transportation, it was so expensive to take a cab. Lady at the reception was just wonderful.

      Camilla, 1 night trip, Aug 5, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Top hotel

      A super hotel and very well looked after, very friendly and helpfull staff. Also a nice quiet area. The only comment is the evening dinner, the menu is limited and is not matching the hotels high standard. I had the vienna schnitzel one night and it was not so good. The is the only issue of a great hotel, so please try your own menu.

      Anthony, 2 night business trip, Jul 24, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Most of the people at front desk are friendly and helpful. Breakfast is delicious, huge variety of foods etc. Servers are polite and helpful.Italian restaurant looks nice but I have not trued it yet. One issue..at checkout time they tried to charge me quite a bit extra, I declined to pay and returned with my Hotels.com invoice.It is always the same man that causes these issues. They also charged me 3 euro a night for parking which is a first (I have stayed here for decades when I visit my family) and parking fee was not mentioned on Hotels.com website. I love the coziness of this hotel and the garden / tables in the courtyard. Parking lot can be full if you arrive later in evening. Wifi was weak in my room.

      7 night family trip, Jul 17, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      The hotel is nice, clean and well thought out in design. The rooms were clean and comfortable with suites available as well. Excellent restaurant and breakfast buffet too.

      1 night family trip, Jul 12, 2019

      Verified Orbitz guest review

    • 10.0.Exceptional

      Nice stay!

      Very nice stay! Only complaint would be the price of breakfast.

      John, 2 night family trip, May 28, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Lovely and quiet, a short walk to the train, less than 15 minutes from the airport.

      3 night family trip, Apr 22, 2019

      Verified Expedia guest review

    • 8.0.Very good

      The staff are great, the hotel room is quite dated but comfortable. Breakfast was very good.

      Sanjay, 1 night business trip, Apr 1, 2019

      Verified Hotels.com guest review

    • 8.0.Very good

      Nice hotel in leafy suburbs.

      Good restaurant with German dishes. Short walk to metro station.

      4 night trip, Oct 14, 2018

      Verified Expedia guest review

    • 8.0.Very good

      nice place but "get up call" at 6.am through Airplane

      1 night trip, Oct 10, 2018

      Verified Expedia guest review

    See all 141 reviews