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1 room, 2 adults

Super Hotel Candle

4-star4 stars
287 - 301 Doi Can Str, Ba Dinh, Hanoi, 10000, Vietnam

4-star hotel with 2 restaurants, near Lotte Center Hanoi
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • コロナのせいで、客足が少ない。でも朝飯の種類は減っていません。 お風呂もゆっくり堪能したし、バッチリでした。Jul 10, 2020
  • Great unit and beautiful hotel Mar 2, 2020

Super Hotel Candle

More Info: 6823 2342

from S$53
  • Superior Room
  • Suite, 1 Bedroom, City View
  • Deluxe Room, City View
  • Executive Room, City View
  • Suite, 2 Bedrooms, City View
  • Standard Double Room

What’s around Super Hotel Candle

Landmarks

  • In Ba Dinh
  • Ho Chi Minh Mausoleum - 23 min walk
  • Lotte Center Hanoi - 11 min walk
  • Ho Chi Minh Museum - 19 min walk
  • One Pillar Pagoda - 21 min walk
  • Temple of Literature - 30 min walk
  • Imperial Citadel of Thang Long - 30 min walk
  • Vietnam Museum of Ethnology - 34 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 22 min drive
  • Hanoi Giap Bat Station - 9 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Yen Vien Station - 14 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2 PM-5:30 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Vietnam may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Number of spa tubs - 2
  • Steam room
  • Sauna
Working away
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Languages Spoken
  • English
  • Japanese
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress
Freshen up
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.

Super Hotel Candle’s small print

Also known as

  • Candle Hanoi
  • Candle Hotel
  • Candle Hotel Hanoi
  • Super Hotel Candle Hanoi
  • Super Hotel Candle
  • Super Candle Hanoi
  • Super Hotel Candle Hotel
  • Super Hotel Candle Hanoi
  • Super Hotel Candle Hotel Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Rollaway beds are available for VND 575000.0 per night

Buffet breakfast is offered for an extra charge of VND 3450000 for adults and VND 230000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 650000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Super Hotel Candle

  • Does Super Hotel Candle offer free cancellation for a full refund?
    Yes, Super Hotel Candle does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Super Hotel Candle?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Super Hotel Candle?
    Yes, there's free self parking.
  • Is there a pool at Super Hotel Candle?
    Yes, there's an indoor pool.
  • Are pets allowed at Super Hotel Candle?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Super Hotel Candle?
    You can check in from 2 PM - 5:30 AM. Check-out time is noon. Express check-in and check-out are available.
  • Are there restaurants at or near Super Hotel Candle?
    Yes, there are 2 onsite restaurants, featuring Asian cuisine. Nearby restaurants include Gardenista Cafe (7-min walk), Joma Bakery Cafe (9-min walk), and Sushibar (10-min walk).
  • Is airport shuttle service offered by Super Hotel Candle?
    Yes, an airport shuttle is available. The charge is VND 650000 per vehicle one-way.
  • What is there to do at Super Hotel Candle and nearby?
    Super Hotel Candle has an indoor pool and a sauna, as well as a steam room and a garden.

Recent reviews

Fabulous 8.6 From 139 reviews

Exceptional 10.0
Good hotel. Rooftop bar could have been a bit better
Zack, au2 night trip
Exceptional 10.0
We like this hotel and the Japanese influence. Big rooms at a reasonable price. Great staff.
gb1 night romance trip
Exceptional 10.0
We’re happy with our time in Super Hotel candle and would definitely return. Around 10 minutes from Hanoi centre
gb1 night romance trip
Exceptional 10.0
Good location, great staff. Large clean room with good amenities but bed a bit hard
gb1 night romance trip
Exceptional 10.0
Great place! The hotel allowed up to have a late check out without paying.
Amina, hk3 night family trip
Good 6.0
Not my favourite place in Hanoi
Bed far 2 hard for comfortable sleep. Not enough hot water. Noisy.
James, nz1 night business trip
Very good 8.0
Good value room and comfy.
The manager at the front desk was outstanding! The other staff were also very good. The restaurant was ok and the pool facilities were very good. The dryer in the room and shower in the second bedroom did not work. The beds and pillows were very comfy and overall the stay was quite good.
Aaron, au2 night family trip
Very good 8.0
A bit out of the way
The hotel itself was clean and comfortable and had good amenities. With the exception of the front desk staff, not many spoke English so it was a bit more difficult to communicate. The location was better suited to a business trip than to a tourist visit as nothing of great tourist interest was within easy walking distance.
ca2 night family trip
Very good 8.0
Great Stay
Hotel was beautiful; clean; good breakfast choices and friendly service staff
Rowena, au2 night romance trip
Fair 4.0
Helpful staff & good breakfast. Meals in restaurant were average. Pool, spa and gym were closed for annual maintenance which must have been planned but no notification given at any point. Would have gone somewhere else if we’d known. Also, Skybar was closed and the other bar in lobby was limited in choice. Hotel is some distance from central Hanoi and, should you wish to walk there, the first part of the journey requires you to walk in the busy roads due to mopeds parked on pavement. Not suitable for young children.
gb1 night romance trip

Super Hotel Candle