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All properties in Guayaquil, Guayas, Ecuador

Wyndham Guayaquil, Puerto Santa Ana

Luxury hotel with 2 restaurants, near Malecon 2000

  • Free WiFi and free parking
From
S$115

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  • Wyndham Guayaquil, Puerto Santa Ana
  • Wyndham Guayaquil, Puerto Santa Ana
  • Pool
  • Rooftop Pool
  • Wyndham Guayaquil, Puerto Santa Ana
Wyndham Guayaquil, Puerto Santa Ana. Image 1 of 41.
1 / 41Wyndham Guayaquil, Puerto Santa Ana
Calle Numa Pompilio Llona S N, Guayaquil, G01000, Guayas, Ecuador
9.2.Superb.
  • One of the most Excellent Place i ever stayed. The cleaning team made the effort to tidy…

    Jan 13, 2020

  • The hotel was very clean and the staff was excellent! The only problem I had was my…

    Jul 22, 2021

See all 472 reviews

Official standards

This property advises that it adheres to Count on Us (Wyndham) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Safe
Walkable
Convenient
Quiet
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 175 guestrooms
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle

For families

  • Private bathroom
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Iron/ironing board

What’s around

  • On the boardwalk
  • Malecon 2000 - 22 min walk
  • Numa Pompilio Llona Street - 9 min walk
  • Santa Ana Hill - 10 min walk
  • La Perla - 12 min walk
  • Museum of Anthropology and Contemporary Art - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Room, 2 Double Beds (View of Santa Ana Hill)
  • Room, 1 King Bed, River View
  • Junior Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed (View of Santa Ana Hill)
  • Room, 2 Double Beds, River View

Location

Calle Numa Pompilio Llona S N, Guayaquil, G01000, Guayas, Ecuador
  • On the boardwalk
  • Malecon 2000 - 22 min walk
  • Numa Pompilio Llona Street - 9 min walk

What’s around

Landmarks

  • On the boardwalk
  • Malecon 2000 - 22 min walk
  • Numa Pompilio Llona Street - 9 min walk
  • Santa Ana Hill - 10 min walk
  • La Perla - 12 min walk
  • Museum of Anthropology and Contemporary Art - 16 min walk
  • Artisan Market - 17 min walk
  • Roberto Gilbert Hospital - 18 min walk
  • San Francisco Square - 20 min walk
  • El Carmen Hill - 21 min walk
  • Church of La Merced - 22 min walk

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 9 min drive
  • Duran Train Station - 8 min drive
  • Free airport shuttle
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free secured, covered onsite self parking
  • Secured covered onsite valet parking (USD 10 per stay)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Onsite garage
  • Free offsite parking within 164 ft
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
  • Fitness facilities
  • Steam room
  • Health club
  • Sauna

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7984
  • Conference space size (meters) - 742
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Braille signage
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and sports massages.

Dining

Restaurante Rio Grande - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Numa Bar - This bar specializes in international cuisine and serves lunch and dinner. Open select days.

River Lounge - Overlooking the ocean, this lobby lounge specializes in sushi and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.

Small print

Also known as

  • Wyndham Guayaquil
  • Wyndham Guayaquil
  • Wyndham Guayaquil, Puerto Santa Ana Hotel
  • Wyndham Guayaquil, Puerto Santa Ana Guayaquil
  • Wyndham Guayaquil, Puerto Santa Ana Hotel Guayaquil
  • Wyndham Hotel Guayaquil
  • Wyndham Guayaquil Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between 6:00 AM and 3:00 PM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs USD 10 per stay

Buffet breakfast is offered for an extra charge of USD 19.52 per person (approximately)

Shopping center shuttle service is offered for an extra charge

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Wyndham Guayaquil, Puerto Santa Ana does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views. Nearby restaurants include Nitroworld Icecream Shop (4-min walk), Casa Pilsener (6-min walk), and La Galeta Tasca Bar (8-min walk).
  • Yes, a free airport shuttle is available.
  • Wyndham Guayaquil, Puerto Santa Ana has 2 bars and an outdoor pool, as well as a 24-hour fitness center and a sauna.
9.2.Superb.
  • 8.0.Very good

    Always short on towels. Generally very nice

    Julia, 2 night trip, May 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    No conozco cuales son los beneficios de VIP

    3 night family trip, Apr 27, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    The hotel was of excellent quality and the staff went above and beyond to help us out. We stayed here for several nights on our way to and from the Galápagos Islands. The river view King room was very comfortable and had a beautiful view. We enjoyed walking the Malecon in front of the hotel, as well as exploring the city. The front desk staff spoke great English and were able to help us arrange COVID-19 testing in our room on our way back to the USA. If you are visiting Guayaquil, I highly recommend this hotel.

    2 night romance trip, Apr 15, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    All good

    1 night trip, Apr 1, 2021

    Verified Expedia guest review

  • 2.0.Poor

    I ask for a river view and I pay for it but I receive a room in at 3 floor with 1/3 of river view. I ask for room service at the pool in more that 35 minutes never come 🍹

    1 night business trip, Mar 26, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Staff is very helpful and courteous ! Breakfast buffet was amazing !!!!!

    1 night family trip, Mar 11, 2021

    Verified Expedia guest review

  • 2.0.Poor

    The hotel itself is truly beautiful and have some great implementations for Covid-19 but unfortunately the staffs care and genuine service does not exist. Hotel failed to inform the pool services being limited to non -existent on mondays and failed to mention there was still an option for the jacuzzi despite me asking several times if the pool would be open as all of Guayaquil was experiencing effects of the ashes from the volcano on Saturday which I totally understand as they are not at fault but they should work on communicating better with there guests. Also I had made serval different reservations as I had to extend due to the volcano ashes and explained all of this to the front desk and explained the extension and confirmed this all at the desk as I know it could be confusing the separate reservation and I explained this to the front desk clerk to ensure we were all set

    2 night trip, Mar 6, 2021

    Verified Expedia guest review

  • 8.0.Very good

    Unbelievable customer service. They would bend over backwards to help you and that meant a lot to me.

    5 night trip, Feb 24, 2021

    Verified Expedia guest review

  • 4.0.Fair

    Nope, never again...

    It was not good and certainly did not meet my expectations for a Wyndham Hotel. The service was absolutely dreadful, the pool was closed and not even an upgrade offered for a Gold member. I called down for ice and two glasses and never came. I asked even housekeeping for and extra paper cup as they only left me one and one towel. My reservation was for two persons. Just an awful stay and will never stay at that Wyndham again. Riverfront Towers are way better and cheaper and pool is not closed.

    Christopher, 2 night trip, Feb 21, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    great hotel, front desk guys not so much

    the hotel is great, the food is great the view and location are also great, but the guy who took care of us upon arrival was not very friendly, we arrive one hour before check in, and the guy kept us waiting and waiting till exactly 3pm beacuse that was the check in time. i do undersatnd in normal conditions the reason behind this, but with a hotel at a 50% occupancy one hour was not a lot, considering that we were having lunch at the hotel

    Erwin, 1 night trip, Feb 20, 2021

    Verified Hotels.com guest review

See all 472 reviews