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All properties in Ramallah, Palestinian Territories

Grand Park Hotel

Luxury hotel in Ramallah with outdoor pool and restaurant

  • Free buffet breakfast, free WiFi, and free parking

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
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Rafat St Al-Masyoun Heights, Ramallah, Palestinian Territories
7.8.Good.
  • Ordered a room for 3 people and was given a king bed with a twin mattress on the floor.…

    Feb 10, 2020

  • Easy access, quite neighborhood, clean, good food, well maintained, plenty of parking…

    Jan 27, 2020

See all 15 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 83 smoke-free guestrooms
  • Restaurant and bar/lounge
  • Outdoor pool
  • Business center
  • Airport shuttle
  • Terrace

For families

  • Television
  • Terrace
  • Laundry facilities
  • Hair dryer
  • Elevator
  • Minibar

What’s around

  • Church of the Holy Family - 24 min walk
  • Al Manara Square - 27 min walk
  • Arafat's Tomb - 38 min walk
  • Mukataa - 38 min walk
  • Birzeit University - 6.6 mi / 10.6 km
  • Chagall Windows - 8.9 mi / 14.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Single Room
  • Junior Suite
  • Executive Suite

What’s around

Landmarks

  • Church of the Holy Family - 24 min walk
  • Al Manara Square - 27 min walk
  • Arafat's Tomb - 38 min walk
  • Mukataa - 38 min walk
  • Birzeit University - 6.6 mi / 10.6 km
  • Chagall Windows - 8.9 mi / 14.4 km
  • St. George's Cathedral - 9 mi / 14.5 km
  • Brigham Young University Jerusalem Center - 9.3 mi / 14.9 km
  • Rockefeller Museum - 9.3 mi / 14.9 km
  • Israel Museum - 10 mi / 16.1 km
  • Al-Aqsa Mosque - 10.5 mi / 16.9 km

Getting around

  • Ben Gurion Airport (TLV) - 47 min drive
  • Jerusalem (JRS-Malha Railway Station) - 20 min drive
  • Jerusalem Malha Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Airport shuttle (surcharge)
map
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Rafat St Al-Masyoun Heights, Ramallah, Palestinian Territories

At a glance

Hotel size

  • This hotel has 83 rooms

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets stay free

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service

Things to do

  • Outdoor pool

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Elevator
  • Terrace

Languages Spoken

  • Arabic
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Soundproofed rooms

Freshen up

  • Hair dryer

Be entertained

  • TV

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • In-room safe

Small print

Also known as

  • Grand Park Hotel
  • Grand Park Hotel Ramallah
  • Grand Park Ramallah
  • Grand Park Hotel Hotel
  • Grand Park Hotel Ramallah
  • Grand Park Hotel Hotel Ramallah

Optional extras

Airport shuttle service is offered for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Park Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Yes, pets are welcome.
  • You can check in from noon - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Napoli Restaurant & Café (3-min walk), Segafredo espresso (10-min walk), and Janan's Kitchen (11-min walk).
  • Yes, an airport shuttle is available.
  • Grand Park Hotel has an outdoor pool.
7.8.Good.
  • 8.0.Very good

    very comfortable stay in Ramallah

    Staff at Grand Park Hotel were extremely nice and welcoming. Rooms are big and comfortable with easy parking access if you are arriving by car. The dining areas are not smoke-free which is the only criticism I could find for this hotel. Restaurant was good and portions are very generous.

    Amani, 1 night family trip, Dec 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    nice

    Riad, 1 night family trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Grand park ramallah

    Overall good experience, staff where very helpfull , breakfast was below par, they could do much better in quality service and over all offerings. Room and cleanliness was at par.

    Abed, 1 night trip, Nov 21, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Unclean

    The room was unclean they gave us a new room but also the second was unclean

    Meri, 1 night family trip, Sep 6, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Not professional staff. Food and beverages are not in a good quality

    1 night trip with friends, Apr 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    I liked the room. Spacious, well designed and comfortable. What I didn’t like is the erratic functioning of the TV and the fact that most of the machines in the gym were not functioning

    3 night business trip, Feb 27, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing service

    Service is beyond everything, and that’s what I have found there. From the check in up till the check out the service was amazing. Thank you Rose for taking good care of us thank you Mohamed thank you every single one of you. Sorry I forgot all the names. I’ll be back in March see you then

    Dominik, 1 night trip with friends, Feb 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very comfortable, convenient and good service. Rooms are nice and I would stay there again.

    Rebecca, 2 night business trip, Nov 25, 2018

    Verified Hotels.com guest review

  • 8.0.Very good

    Quite and close to city center and the room was spacious and convenient. TVs don’t work.

    Samir, 2 night trip, Oct 30, 2018

    Verified Expedia guest review

  • 4.0.Fair

    The hotel has a good street presence and has a pretty decent lobby, bar area. The room itself was not bad either. However for a 4 or 5 star hotel, this falls seriously short. Here are some reasons why: - I had two reservations for 2 individual nights with a different rate for both nights. The checkin staff refused to initially honor that rate and were pretty condescending and passive aggressive in saying no. I kept saying that I have a reservation through expedia (which they couldn’t find) and I kept saying them that I can show them my rate that I have booked, but it’s as if the check in staff were not listening. Frustrating to say the least. Any 4 or 5 star hotel would not talk to a guest like they did. - Housekeeping service was terrible. Asked for extra towels - never came. Asked them to come pick laundry for ironing - never came. Called multiple times. Level of disfunction high. - Bathroom in the room was really small. Really oddly shaped too. - Toilet was leaking water. Considering the water problems in the West Bank, you would expect this to be a non issue. Overall, I’d not stay here again, nor advocate this hotel to others.

    Kunal, 1 night trip, Aug 4, 2018

    Verified Expedia guest review

See all 15 reviews