Destination

Guests
All properties in Cebu, Cebu, Central Visayas, Philippines

Mandarin Plaza Hotel

4-star hotel with outdoor pool, near Ayala Center

  • Free buffet breakfast, free WiFi, and free parking
  • Breakfast buffet
  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Indoor/Outdoor Pool
  • Guest Room
  • Indoor/Outdoor Pool
1 / 40Indoor/Outdoor Pool
7.6.Good.
  • This is my 2nd time staying here, and the fact that it took so long to actually book a…

    Oct 24, 2019

  • Being my first trip to the Philippines, I was wary of where I ended up staying. The…

    May 6, 2019

See all 417 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Dining options
Safe
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 350 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Spa services
  • 24-hour front desk

For families

  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping

What’s around

  • In Lahug
  • Ayala Center - 7 min walk
  • Fuente Osmena Circle - 25 min walk
  • SM City Cebu - 26 min walk
  • Cebu Business Park - 10 min walk
  • Waterfront Cebu City Casino - 12 min walk
This property is closed from May 22 2020 to March 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior (2 Single Beds)
  • Deluxe (1 King Bed)

Location

  • In Lahug
  • Ayala Center - 7 min walk
  • Fuente Osmena Circle - 25 min walk

What’s around

Landmarks

  • In Lahug
  • Ayala Center - 7 min walk
  • Fuente Osmena Circle - 25 min walk
  • SM City Cebu - 26 min walk
  • Cebu Business Park - 10 min walk
  • Waterfront Cebu City Casino - 12 min walk
  • Cebu Doctor's University Hospital - 20 min walk
  • Mango Square - 22 min walk
  • Heritage of Cebu Monument - 32 min walk
  • University of San Carlos - 33 min walk
  • Philippines Taoist Temple - 36 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 30 min drive

At a glance

Hotel size

  • This hotel has 350 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Philippines may have travel restrictions in place, including self-quarantine, due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service

Things to do

  • Outdoor pool
  • Spa services on site

Working away

  • One meeting room

Services

  • 24-hour front desk
  • Concierge services

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Filipino

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Onsite venue - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Small print

Also known as

  • Mandarin Plaza
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Hotel
  • Mandarin Plaza Hotel Hotel Cebu
  • Mandarin Plaza Cebu
  • Mandarin Plaza Hotel
  • Mandarin Plaza Hotel Cebu
  • Mandarin Plaza Hotel Cebu Island/Cebu City

Optional extras

Rollaway beds are available for PHP 1000.0 per night

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Mandatory fees

Deposit: PHP 1000.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Mandarin Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from May 22 2020 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Surfin' Ribs (3-min walk), Kuya J's (3-min walk), and Isla Sugbu Seafood City (4-min walk).
  • No, this hotel doesn't have a casino, but Waterfront Cebu City Casino (12-min walk) is nearby.
  • Mandarin Plaza Hotel has an outdoor pool and spa services.
7.6.Good.
  • 10.0.Exceptional

    Staff professional and friendly. When we arrived the standard rooms were sold out so we got a free upgrade. The room was spacious and very comfortable bed. Unfortunately we weren’t in Cebu for long so didn’t experience the facilities of the hotel. But would recommend the hotel!

    1 night romance trip, Apr 21, 2019

    Verified Expedia guest review

  • 2.0.Poor

    I am fed up of emails from Expedia requesting reviews. But the review reminders are beyond the pale. I owe no duty to review. So from now on, when I get a review reminder, I will rate the hotel terrible on all counts. Hopefully the hotel will tell Expedia to stop annoying their guests. There are other hotel booking websites out there.

    Irritated, 2 night trip, Mar 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great Staff & Location

    Great staff, location and food options outside of the hotel. The shower was broken, which may have just been my room.

    1 night trip, Aug 19, 2018

    Verified Hotels.com guest review

  • 2.0.Poor

    Not pleased. Delays and congested.

    I used to stay Mandarin Plaza very frequently. They had been quite fully booked. Business too good in recent year. So good that there had been extended delays with inefficient queue system. People wait so long to check in and check out. They don't have a king size or even a queen for me despite me checking in early. Therefore I joint the two single beds together on my own. They had wanted to charge me 1,000PHP for that. This is the first time ever in my life that I traveled which I hear a hotel wanting to charge a guest for joining two beds together. I seriously thought it was a joke. I was super pissed off. So pissed that I went straight to Parklane Cebu hotel to stay the following day. Their efficiency could have been better especially managing the queue. I was early to register my details in the morning and thought that when I am at the counter at 3pm for check in, it would be faster. No I was wrong. They are seriously that slow even when you had earlier registered.

    Chen Yongjie, 1 night business trip, Aug 16, 2018

    Verified Hotels.com guest review

  • 6.0.Good

    Nice hotels but not Halal friendly hotel

    Hotel location is good & Comfortable room Staff reception is friendly But for muslim we need Halal food. It will attract more Muslims regionally or globally. It will boost Hotel industry if Muslims was offer variety of Halal food. Example like Singapore. Many singapore hotels offer variety of Halal food thus Muslim globally like to visit Singapore & keep coming. If phillipine Hotels offer variety of Halal food i believe muslims world wide will visit philipine frequently. Thus create more jobs opportunities & reduce poverty in your country & increase country Gdp. Dont forget Muslims world wide polpulation near to 2 billions people. Is very big market share for hotels if Halal food easily advailable. Power of buying is there as many muslims like to travel . Many muslims prefer Halal friendly Hotel as their first choice if there is Halal friendly hotels in phillipine. Hopefully hotels in phillipine welcome 2 billions muslims worldwide . I believe many muslims will recommend to others muslims if Halal friendly hotels is advailable.. Thank you

    3 night trip, Apr 29, 2018

    Verified Expedia guest review

  • 10.0.Exceptional

    The Mandarin Plaza hotel is located nearby Ayala mall. taxis are nearby, the staff is very helpful and friendly, they assisted us in many ways. The room wad huge and very very clean, the bathroom was great and we enjoyed staying there. Highly recommended.

    sharon, 2 night trip, Mar 12, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Proximity to shopping mall was good ... air con in room didn’t work very well ...22nd floor a little to high up for my liking

    2 night romance trip, Feb 29, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Good location next to Ayala Mall. But rooms need updating. Towels are old & tired they we dirty white. Didn’t want to use the towels. Buffet breakfast was alright.

    Gloria, 3 night trip, Feb 7, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The Mandarin Plaza is a good option for any traveler. The room is very comfortable, the breakfast is more than abundant and satisfying. The Hotel is very safe and in a great location for traveling inside Cebu.shopping or just enjoying the city The front desk tends to have not enough staff at check in or check out times which causes many persons standing in the lobby which creates problems entering the Hotel The lobby and the front desk are in the same location. When there are heavy amounts of bookings the breakfast area tends not to have available clean tables to use or the food offered is not available. Additional staff should be available when the bookings are very high for the front desk and restaurant areas.. That would reduce many issues during the stay of the guest in the Hotel to have the best enjoyable stay Besides that The Hotel offers a great stay.

    1 night romance trip, Jan 24, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    There was a day that I left some of my valuables out in the open - I forgot to put them in the safe before leaving for the day and I was a bit anxious given the country I was in that possibly they were going to be taken. When I came back to the hotel room, I was relieved to find everything was still there. I was so elated at this and at check out I spoke to the operations manager about my positive feedback and ended up rewarding the housekeeper with an additional tip - a reward for doing the right thing. When my wife and I go back to the Philippines, we will be staying here again!

    VJ, 3 night family trip, Jan 8, 2020

    Verified Expedia guest review

See all 417 reviews