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All properties in Batam, Riau Islands, Indonesia

Swiss-Belhotel Harbour Bay

Bayfront hotel with 2 restaurants, near Harbor Bay Ferry Terminal

  • Free WiFi and free parking
From
S$37

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Living Room
  • Living Room
  • Outdoor Pool
Outdoor Pool. Image 1 of 67.
1 / 67Outdoor Pool
8.2.Very good.
  • Location is excellent and everything is within walking distance

    Feb 8, 2020

  • Terrible and rude staff in the front office. Not helpful at all and they washed their…

    Jan 14, 2020

See all 161 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 179 guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free shopping center shuttle

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Television
  • Free toiletries
  • Garden

What’s around

  • Harbor Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 23 min walk
  • BCS Mall (Batam City Square) - 42 min walk
  • Grand Batam Mall - 34 min walk
  • Batam Centre Ferry Terminal - 5.2 mi / 8.4 km
  • Batam Center Shopping Area - 5.2 mi / 8.4 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Deluxe
  • Grand Deluxe
  • Junior Suite, 1 King Bed
  • Presidential Suite, 1 King Bed, Sea View

Location

  • Harbor Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 23 min walk
  • BCS Mall (Batam City Square) - 42 min walk

What’s around

Landmarks

  • Harbor Bay Ferry Terminal - 10 min walk
  • Nagoya Hill Mall - 23 min walk
  • BCS Mall (Batam City Square) - 42 min walk
  • Grand Batam Mall - 34 min walk
  • Batam Centre Ferry Terminal - 5.2 mi / 8.4 km
  • Batam Center Shopping Area - 5.2 mi / 8.4 km
  • Batam Centre - 5.2 mi / 8.4 km
  • Mega Mall - 5.5 mi / 8.9 km
  • Mega Legenda - 6.8 mi / 10.9 km
  • Maha Vihara Duta Maitreya Buddhist Temple - 3.7 mi / 6 km
  • Batam Polytechnic - 5.6 mi / 9.1 km

Getting around

  • Batam Batu Besar (BTH-Hang Nadim) - 30 min drive
  • Airport pick-up service
  • Area shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Hotel size

  • This hotel has 179 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site
  • Onsite carport
  • Free offsite parking nearby
  • Street parking available
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor pool
  • Fitness facilities
  • Spa services on site

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Low-height desk
  • Grab bar - near toilet
  • Telephone accessibility kit

Languages Spoken

  • Chinese
  • English
  • Indonesian

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Dining

Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Swiss Cafe - This café specializes in international cuisine and serves breakfast and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Small print

Also known as

  • Swiss-Belhotel Harbour Bay
  • Swiss-Belhotel Harbour Bay Hotel Batam
  • Swiss-Belhotel Harbour Bay Batam
  • Swiss-Belhotel Harbour Bay Hotel
  • Swiss-Belhotel Harbour Bay Hotel Batam
  • Swiss Belhotel Harbour Batam
  • Swiss-Belhotel Harbour Bay Hotel
  • Swiss-Belhotel Harbour Bay Batam

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for IDR 405000 per night

Buffet breakfast is offered for an extra charge of IDR 160000 for adults and IDR 80000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 205000 per vehicle

Area shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Pool access available from 7:00 AM to 9:00 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • New Year's Eve (31 December) Gala Dinner per adult: IDR 150000
  • New Year's Eve (31 December) Gala Dinner per child: IDR 150000

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and extended parking.
  • Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining and Chinese cuisine. Nearby restaurants include KK Sky View Restaurant (11-min walk), Harbour Bay Seafood (12-min walk), and Hauten Donal (13-min walk).
  • Yes, a shuttle from the airport to the hotel is available. The charge is IDR 205000 per vehicle.
  • Swiss-Belhotel Harbour Bay has an outdoor pool and a fitness center, as well as spa services and a garden.
8.2.Very good.
  • 10.0.Exceptional

    5 min walk to harbourbay ferry terminal. Breakfast spread was good.

    Ser Mian, 1 night trip with friends, Jan 3, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Staff was really helpfull. Lots of food varieties amd yummy. Room was really beautiful. So much space. But the pool was not cleaned. Dont get fooled withpool photos. That pool is not there now.

    1 night family trip, Jan 2, 2020

    Verified Expedia guest review

  • 8.0.Very good

    It is situated near the Harbourbay Ferry Terminah. Service staff was acceptable although they could have been more approachable and serve with more smiles. Room was clean although they could have check on the room we book as the toilet flush wasn't working well when we check-in but it was retified. Replenish of items at the breakfast buffet could have been more pro-active especially with the coffee bean machine near the middle section.

    Evelyn, 1 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Cleaniness was my priority. And your hotel is very clean. Even the lobby toilet is so clean n nice. Service was very good. Probably could improve on the swimming pool area.

    Samsidah, 2 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 6.0.Good

    Hotel was close to the ferry boat and seafood restaurants and only a $3 cab ride to the local shopping mals. Beware if the hotel asks for a deposit at check in. If you place it onto your credit card it goes down as a charge and not as a holding fee.

    Geoff, 1 night trip, Nov 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    extended stay in batam. stay was great aside frm the ac issue where the

    nor aza, 2 night family trip, Nov 17, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    great stay

    stayed here each time came to batam. everything was great frm check in to check out. except the ac, ac was hot, turns out filter was dirty.

    1 night family trip, Nov 16, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Good stay

    Not Grab/Gojek friendly. Their in-house taxi is very expensive. Breakfast spread can be improved. Overall is good to stay.

    1 night trip with friends, Oct 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Really nothing much around the hotel beside being close to the custom.

    1 night family trip, Oct 3, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Nice hotel. There's nice massage within the hotel too Peaceful environment...

    Eve, 2 night romance trip, Sep 20, 2019

    Verified Expedia guest review

See all 161 reviews