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All properties in Gothenburg, Vastra Gotaland County, Sweden

Upper House

Luxury hotel with full-service spa, connected to the convention center, near Universeum

  • Free cooked-to-order breakfast and free WiFi
From
S$392

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1 / 62Upper House
Mässans gata 24, 25th floor, Gothenburg, 402 26, Sweden
9.4.Exceptional.
  • The rooms are very nice with amazing views and comfortsblr beds (ac can make a room a bit…

    May 1, 2021

  • The staff were outstanding at reception. So friendly and welcoming. The staff at the…

    Jan 18, 2020

See all 461 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 53 guestrooms
  • Daily housekeeping
  • 3 restaurants and 3 bars/lounges
  • Full-service spa
  • 2 indoor pools and outdoor pool
  • Health club

For families

  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Terrace
  • Daily housekeeping
  • Laundry facilities

What’s around

  • In Centrum
  • Liseberg Amusement Park - 4 min walk
  • Universeum - 3 min walk
  • Scandinavium - 4 min walk
  • Nya Ullevi Stadium - 15 min walk
  • Museum of World Culture - 5 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room (Free Spa Access)
  • Deluxe Room (Free Spa Access)
  • Deluxe Suite (Free Spa Access, Age limit 25 years)

Location

Mässans gata 24, 25th floor, Gothenburg, 402 26, Sweden
  • In Centrum
  • Liseberg Amusement Park - 4 min walk
  • Universeum - 3 min walk

What’s around

Landmarks

  • In Centrum
  • Liseberg Amusement Park - 4 min walk
  • Universeum - 3 min walk
  • Scandinavium - 4 min walk
  • Nya Ullevi Stadium - 15 min walk
  • Museum of World Culture - 5 min walk
  • Gothenburg Concert Hall - 9 min walk
  • Gothenburg Museum of Art - 9 min walk
  • Avenyn - 12 min walk
  • Gamla Ullevi Stadium - 16 min walk

Getting around

  • Landvetter Airport (GOT) - 20 min drive
  • Gothenburg Liseberg Station - 7 min walk
  • Gothenburg (XWL-Gothenburg Central Train Station) - 23 min walk
  • Gothenburg Central Station - 23 min walk
  • Korsvägen Tram Stop - 3 min walk
  • Liseberg Tram Stop - 3 min walk
  • Berzeliigatan Tram Stop - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 25 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you arrive at the property after hours, you'll need to check in at an alternate location: Entréplan Gothia TowersFront desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests must be at least 25 years of age to stay in the Deluxe Suite (Free Spa Access) room type.
This property's reception is located on the 25th floor of Gothia Towers' central tower. Guests must go to the Guest Service desk upon arrival to gain access.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (SEK 225 per night; includes in/out privileges)
  • Onsite valet parking (SEK 395 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free cooked-to-order breakfast daily
  • 3 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of indoor pools - 2
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Yoga classes/instruction on site
  • Golf lessons available nearby
  • Golfing nearby
  • Health club
  • Steam room
  • Sauna

Working away

  • Business center
  • Number of meeting rooms - 60
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Braille signage

Languages Spoken

  • English
  • German
  • Spanish
  • Swedish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LCD TV
  • Digital TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Upper House Spa has 6 treatment rooms. Services include Swedish massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Upper House Dining - Onsite Champagne bar. Guests can enjoy drinks at the bar.

Heaven 23 Gothia Towers - This fine-dining restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Twentyfourseven - This coffee shop specializes in Scandinavian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Small print

Also known as

  • Upper House Gothenburg
  • Upper House Hotel Gothenburg
  • Upper House Hotel
  • Upper House Hotel
  • Upper House Gothenburg
  • Upper House Hotel Gothenburg

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs SEK 225 per night with in/out privileges

Valet parking costs SEK 395 per night

Airport shuttle service is offered for an extra charge

Dial-up Internet access is available in guestrooms for an extra charge

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests under 16 years old are not allowed in the spa.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Upper House does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Yes. Self parking costs SEK 225 per night. Valet parking costs SEK 395 per night. Parking spots may be limited. Electric vehicle charging is available.
  • Yes, there are 2 indoor pools and an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Heaven 23 (3-min walk), Pizzeria Cyrano (5-min walk), and Dinner 22 (5-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but Casino Cosmopol Gothenburg (5-min drive) is nearby.
  • Onsite recreation at Upper House includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 indoor swimming pools. Upper House also has 3 bars and an outdoor pool, as well as a sauna and a steam room.
9.4.Exceptional.
  • 10.0.Exceptional

    This is a great hotel choice. Unfortunately a great deal of maintenance and repairs were taking place at the time of visit and it wasn’t looking well or well covered. Staff service is good but for this hotel should be better. Location is very good.

    Gerhard, 2 night business trip, Jan 8, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Perfect Couples Retreat

    Everything at Upper House is of such a high standard. Online chat support at the hotel helped to prebook parking within minutes, and the people at the spa who helped us were Service all over was over the top, spa facilities to die for, and the breakfast was second to none in Gothenburg.

    James, 1 night romance trip, Oct 4, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great Hotel

    Excellent hotel in a good location. Access to the spa is included with the room. Additionally there is a separate well stocked gym for Upper House guests. A great place to stay in a good location.

    1 night business trip, Sep 30, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great choice for a comfortable stay in Gothenburg

    Our deluxe room was spacious, comfortable and well equipped, staff were invariably friendly and helpful and the views great. Although we were originally dubious about staying away from the city centre, the Upper House location in Gothia Towers is actually very convenient for accessing this spread-out city, with a tram hub just a few minutes walk away. As well as a variety of good restaurants in Gothia Towers (including the excellent "Upper House" itself) there are also many excellent restaurants (including Michelin starred ones) within a 10 to 15 minute walk.

    Warren, 8 night romance trip, Sep 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This place is extravagant in its details and quality. Lovely & professional staff and service! I always can't wait to go back.

    2 night business trip, Aug 19, 2019

    Verified Expedia guest review

  • 4.0.Fair

    Everything is difficult in this property as they don’t have the people to handle a hotel in the upper part of a tower. No valet parking when you arrive. No help with the luggage. Small room. Communication didn’t work. Shower gets the bath flooded. Not a good location if not going to a conference in the tower. Very good breakfast. Friendly staff. In any case a 5 star hotel.

    Carlos, 3 night family trip, Jun 24, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    I was attending ESHG and found this hotel to be very convenient as the conference venue was physically attached to the property. Amazing experience! I wish I could have stayed longer. The spa is incredible especially the "hanging" pool. Staff at Upper was amazing; definitely exceeded my expectations! The room I was staying in had a gorgeous view of Liseburg amusement park. It was quiet, very clean, contemporary...I could list everything but you really have to experience it for yourself.

    LemuelR, 2 night business trip, Jun 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The viev and the calm feeling Mmmmmmmmmmmmmmmmmmnnn

    1 night business trip, May 8, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Hotel. I will stay there again next time I am in Gothenburg.

    Tsvetelina, 1 night business trip, Apr 9, 2019

    Verified Ebookers guest review

  • 10.0.Exceptional

    Blown away by this amazing hotel experience

    When we arrived, the room were super neat and clean - and flowers were sprinkled on the bed in the most beautiful way. We then went to the city for some sightseeing, and when we came back to the hotel room the same evening, the cleaners had already been there once more - this time, they removed the flowers on the bed, the curtains were pulled so the room was completely ready for us to go to bed without doing anything by us selves! Wow! What an amazing experience, and what a stunning view!

    1 night romance trip, Mar 23, 2019

    Verified Hotels.com guest review

See all 461 reviews