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Room options

At a glance

Hotel size

  • 516 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM until 10 PM
  • Minimum check-in age – 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • No cots (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas

Parking

  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Bar/lounge
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Travelling with children

  • Water park access (surcharge)
  • Children's pool
  • Lazy river
  • Local/corner shop

What to do

  • On the beach
  • Snorkelling nearby

Working away

  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Beach cabanas (surcharge)

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • An indoor pool
  • Seasonal outdoor pool
  • Water park access (surcharge)
  • Arcade/games room
  • Lazy river
  • Marina
  • Sauna
  • Water slide

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Down duvet
  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Lanai

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • WiFi
  • Phone

Food and drink

  • Fridge

Reviews

9.0

Superb

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Dousoon, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Excellent experience for families. There's something for everyone!!
Verified Expedia guest review

6/10 Good

It was exciting to arrive at this hotel but disappointing to walk into the hotel room. They maintain lots of good reviews, but I personally disagree with current guest ratings. When I opened my room, I had the impression of 1-2 star hotel room.
Taesun, 2-night romance trip
Verified Expedia guest review

6/10 Good

Toshi, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff service was excellent.
Kyungmi, 1-night romance trip
Verified Expedia guest review

6/10 Good

No concierge, no change of bed sheet every day. No sleeper. No clean towels unless you ask .
kenneth, 3-night romance trip
Verified Expedia guest review

6/10 Good

Just ok. Room was basic, no large bath towels, and ocean wire obstructed by glass surrounding lower portion of patio. I will stay there again.
John, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Paul, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Best of best place
Strongly recommend. Beautiful sea view all of rooms. Staff, walking places and etc But dinner buffet was not worthy since quality is so so. Thanks
Sang J, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Family trip for 3 nights
It was so amazing stay in Sono Calm. The room is spacious with 2 double bed, great ocean view, the location of the hotel is very convenient and the staff were very friendly. Would like to stay again and highly recommend.
View from the room
Inkyu, 2-night family trip
Verified Hotels.com guest review