Hilton Garden Inn Durham/University Medical Center

Photo gallery for Hilton Garden Inn Durham/University Medical Center

Primary image
Pool
Room amenity
Laptop workspace, blackout drapes, iron/ironing board
Laptop workspace, blackout drapes, iron/ironing board

Overview of Hilton Garden Inn Durham/University Medical Center

Hilton Garden Inn Durham/University Medical Center

3.0 star property
3-star hotel with restaurant, near Duke University

9.2/10 Superb

794 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
2102 West Main Street, Durham, NC, 27705
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • Duke University - 8 min walk
  • Duke University Hospital - 4 min drive
  • Research Triangle Park - 11 min drive
  • University of North Carolina - 20 min drive

Getting around

  • Raleigh-Durham International Airport (RDU) - 19 min drive
  • Durham Station - 25 min walk
  • Cary Station - 25 min drive

About this property

Hilton Garden Inn Durham/University Medical Center

3-star hotel near Duke University
Consider a stay at Hilton Garden Inn Durham/University Medical Center and take advantage of a terrace, dry cleaning/laundry services, and a bar. The onsite restaurant, Great American Grill, features American cuisine. Free in-room WiFi is available to all guests, along with a gym and a 24-hour business center.
You'll also find perks like:
  • Swimming pool
  • Free self parking
  • Free newspapers, luggage storage, and express check-out
  • An elevator, a 24-hour front desk, and a front desk safe
  • Guest reviews speak well of the helpful staff and walkable location
Room features
All guestrooms at Hilton Garden Inn Durham/University Medical Center have thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and free weekday newspapers. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 42-inch flat-screen TVs with cable channels
  • Mini fridges, microwaves, and free infant beds

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 128 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 4:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1456 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 2013
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • Swimming pool

Accessibility

  • Braille/raised signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free weekday newspapers
  • Free WiFi and wired Internet

Food and drink

  • Mini-fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Pavilion Lounge - Onsite bar. Open daily.
Pavilion Pantry - This café serves light fare only. Open 24 hours. Open daily.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • Pool access available from 5 AM to 11 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Durham University Medical Center
Hilton Garden Inn Durham/University
Hilton Garden Inn Medical Center
Hilton Garden Inn Medical Center Hotel
Hilton Garden Inn Medical Center Hotel Durham University
Hilton Garden Inn Durham/University Hotel Durham
Hilton Garden Inn Durham/University Hotel
Hilton Garden Inn Durham/University Durham
Hilton Garn DurhamUniversity
Hilton Garden Inn Durham/University Medical Center Hotel
Hilton Garden Inn Durham/University Medical Center Durham
Hilton Garden Inn Durham/University Medical Center Hotel Durham

Frequently asked questions

Does Hilton Garden Inn Durham/University Medical Center offer free cancellation for a full refund?
Yes, Hilton Garden Inn Durham/University Medical Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Durham/University Medical Center?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Hilton Garden Inn Durham/University Medical Center?
Yes, there's a pool. Guests have pool access from 5 AM to 11 PM.
Are pets allowed at Hilton Garden Inn Durham/University Medical Center?
Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Durham/University Medical Center?
Yes, there's free self parking.
What are the check-in and check-out times at Hilton Garden Inn Durham/University Medical Center?
You can check in from 3:00 PM - 4:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Durham/University Medical Center and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Hilton Garden Inn Durham/University Medical Center?
Yes, Great American Grill offers American cuisine. Nearby restaurants include Cosmic Cantina (5-min walk), Francesca's Dessert Cafe (5-min walk), and Blue Corn Cafe (6-min walk).
What's the area around Hilton Garden Inn Durham/University Medical Center like?
Hilton Garden Inn Durham/University Medical Center is a short 8-minute walk from Duke University and 2 minutes' walk from Ninth Street. Travelers say the area is walkable and good for shopping.

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

8.7/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Very good

Michael, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Melissa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ivon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shannon, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nicolas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Herb, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Tom, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grant, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Beware of train
The photo used of the pool is either not the same pool that is at the hotel or it is taken at a very good angle because the pool (and space) are tiny. The picture alludes to there being a hot tub and there is not. We spoke with two different couples in the elevator who thought the same thing. It is also located right next to a train track. The train came by at least four times during our one night stay. The hotel is overpriced simply due to the train. It’s nice but with these two factors…I would never stay againz
Lauren, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review