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Hilton Garden Inn Durham/University Medical Center

3-star hotel with restaurant, near Duke University

  • Free WiFi

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Junior Suite, 1 King Bed - Living Area
  • Terrace/Patio
Terrace/Patio. Image 1 of 40.
1 / 40Terrace/Patio
2102 West Main Street, Durham, 27705, NC, United States of America
9.2.Superb.
  • Very comfortable room with everything we needed. Convenient location close to grocery…

    Jul 16, 2021

  • Great hospitality they go about and beyond everytime.

    Jul 15, 2021

See all 293 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Safe
Dining options
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 128 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Fitness center
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • Duke University - 8 min walk
  • Duke University Hospital - 21 min walk
  • Durham Performing Arts Center - 35 min walk
  • Ninth Street - 2 min walk
  • Sarah P. Duke Gardens - 16 min walk
  • Nasher Museum of Art at Duke University - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Two Queen Beds
  • One King Bed
  • Deluxe, One King Bed
  • Two Queen Beds, Accessible
  • Junior Suite, 1 King Bed
  • Suite, Accessible
  • Room, Accessible
  • Room, Accessible
  • Room, 2 Queen Beds, Accessible
  • Suite, 2 Queen Beds, Accessible
  • Room, 1 King Bed (Drinks & Snacks)
  • Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)
  • Room, 1 King Bed

Location

2102 West Main Street, Durham, 27705, NC, United States of America
  • Duke University - 8 min walk
  • Duke University Hospital - 21 min walk
  • Durham Performing Arts Center - 35 min walk

What’s around

Landmarks

  • Duke University - 8 min walk
  • Duke University Hospital - 21 min walk
  • Durham Performing Arts Center - 35 min walk
  • Ninth Street - 2 min walk
  • Sarah P. Duke Gardens - 16 min walk
  • Nasher Museum of Art at Duke University - 17 min walk
  • Durham VA Medical Center - 18 min walk
  • Brightleaf Square - 21 min walk
  • Duke University Chapel - 23 min walk
  • Mary Lou Williams Center for Black Culture - 23 min walk
  • North Carolina Mutual Life Insurance - 1.3 mi / 2.1 km

Getting around

  • Raleigh-Durham International Airport (RDU) - 19 min drive
  • Durham Station - 26 min walk
  • Cary Station - 25 min drive

At a glance

Hotel size

  • This hotel has 128 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-4:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The check-in location differs from the property location. To check in, go to digital If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1456
  • Conference space size (meters) - 131

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Year Built - 2013
  • Elevator
  • Safe-deposit box at front desk
  • Terrace

Accessibility

  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Wheelchairs available on site

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free weekday newspaper
  • Free WiFi

Food and drink

  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Pavilion Lounge - Onsite bar. Open daily.

Pavilion Pantry - This café serves light fare only. Open 24 hours. Open daily.

Small print

Also known as

  • Hilton Garden Inn Durham University Medical Center
  • Hilton Garden Inn Durham/University Medical Center Hotel
  • Hilton Garden Inn Durham/University Medical Center Durham
  • Hilton Garden Inn Durham/University Medical Center Hotel Durham
  • Hilton Garden Inn Durham/University
  • Hilton Garden Inn Medical Center
  • Hilton Garden Inn Medical Center Hotel
  • Hilton Garden Inn Medical Center Hotel Durham University
  • Hilton Garden Inn Durham/University Hotel Durham
  • Hilton Garden Inn Durham/University Hotel
  • Hilton Garden Inn Durham/University Durham
  • Hilton Garn DurhamUniversity

Optional extras

Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Self parking is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 5 AM to 11 PM.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hilton Garden Inn Durham/University Medical Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's self parking on site (charges apply).
  • Yes, there's a pool. Guests have pool access from 5 AM to 11 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 4:00 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, Great American Grill offers American cuisine. Nearby restaurants include Cosmic Cantina (5-min walk), Francesca's Dessert Cafe (5-min walk), and Blue Corn Cafe (6-min walk).
  • Maintain your daily exercise routine at the gym.
9.2.Superb.
  • 4.0.Fair

    Tired, below avg. +I have to ask for housekeeping?

    I was initially excited about going to stay at such a conveniently-located hotel, close to both of Duke's main campuses. Wow, was I disappointed by my family's room. It smelled completely musty; everything in the room looked old and tired; and the bathroom was at best average quality. Towels? Maybe a hair better than your local Y. I have to ask for my room to be made up, and then couldn't get that and new towels when I requested it in mid-afternoon? Poor. It's a hotel and customer service, though friendly, was really not on par with cheaper chains. I will do my best to avoid it on future visits to Durham.

    Michael, 2 night family trip, Jul 15, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    I've had better

    Not a very quiet hotel. You can absolutely hear everything from everywhere. Had to wait for an hour for a luggage cart because they only had one and did not know where it was. No one offered to help in any way. Room was clean but are a bit outdated and tub looked old. Pantry was practically empty. Was charge 10 dollars more than Hotels.com indicated, and was not provided an explanation why.

    Anisha, 1 night trip, Jun 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Stay at Hilton Garden Inn June 2021

    The hotel was located in a quiet clean area close to Duke university within 5 min drive. The Hotel was clean, comfortable with a good though limited breakfast

    Nirjal, 1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Wonderful stay! Great value as well. Downtown Durham is just around the corner. Shuttle provided to Duke medical center. Front desk staff were friendly and efficient. The restaurant personnel (servers and waitress) were exceptionally friendly and quick! Property is immaculate.

    Joseph, 3 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Front desk and restaurant staff were friendly and courteous. Breakfast (only meal provided in the restaurant) was excellent. Was in Durham to attend the wedding of my granddaughter. The hotel was convenient and an excellent choice for wedding guests.

    NANCY, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Two Thumbs Up for This Hotel!

    This was a perfect location to use during our medical visits that took place. We were surprised and pleased about the delicious, warm, made to order breakfast that was included with our reservation. This hotel is within walking distance to a couple of grocery stores and several dining options. We chose it because of its proximity to the medical facility.

    2 night trip, May 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay! Clean and friendly! Will definitely stay again!!!

    4 night family trip, Apr 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location!

    3 night family trip, Apr 22, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    My coffee pot didn't work, so no coffee in the morning. No continental breakfast was a huge turn off. No shuttle to Duke (understood due to Covid). Otherwise, my stay was very nice! The room was great, and the staff was superb!! Thank you!!! I will definitely come back!

    1 night business trip, Apr 15, 2021

    Verified Travelocity guest review

  • 6.0.Good

    Room was not what was promised.

    Our reservation, through hotels.com, promised us a suite. On arrival we were told there were no suites available so we had to stay in a regular room. I don’t know whether the fault lies with Hilton or hotels.com.

    4 night family trip, Apr 15, 2021

    Verified Hotels.com guest review

See all 293 reviews