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The Charter House

Photo gallery for The Charter House

Outdoor pool
Outdoor pool
Outdoor pool
Outdoor pool
VIP Room | Living area | 32-inch LED TV with cable channels, TV

Overview of The Charter House

The Charter House

2.5 star property
Hotel with outdoor pool, near Greenbelt Shopping Mall

7.8/10 Good

449 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is S$52
Price available on 26/02/2023
Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229

Room options

About this area

What's nearby

  • In Makati Central Business District
  • Venice Grand Canal Mall - 19 min drive
  • Newport World Resorts - 17 min drive
  • SM Mall of Asia - 23 min drive
  • Fort Bonifacio - 21 min drive
  • Rizal Park - 7 min drive
  • U.S. Embassy - 8 min drive
  • Manila Bay - 28 min drive
  • Manila Ocean Park - 8 min drive
  • SM City BF Parañaque - 29 min drive
  • SM North EDSA - 15 min drive

Getting around

  • Manila (MNL-Ninoy Aquino Intl.) - 28 min drive
  • Manila Pasay Road Station - 17 min walk
  • Manila Buenidia Station - 25 min walk
  • Manila EDSA Station - 29 min walk
  • Ayala Station - 13 min walk
  • Magallanes Station - 24 min walk
  • Buendia Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Persia Grill - 2 min walk
  • Lorenzo's Way - 3 min walk
  • Nanbantei Of Tokyo - 3 min walk
  • Chili's - 3 min walk
  • Peking Garden - 3 min walk

About this property

The Charter House

Placing you 4.2 mi (6.7 km) from SM Mall of Asia and 3.9 mi (6.3 km) from Newport World Resorts, The Charter House offers an airport shuttle (available 24 hours) for PHP 1100 per vehicle. Guests can indulge in massages and enjoy local and international cuisine at The Capiz Coffee Shop, which is open for breakfast, lunch and dinner. An outdoor pool, a rooftop terrace and a terrace are other highlights. Fellow travellers like the helpful staff and overall property condition. The property is only a short walk to public transportation: Ayala Station is 13 minutes away.

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 10 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Travelling with children

  • Local/corner shop

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • An outdoor pool

Accessibility

  • Lift

Languages

  • English
  • Filipino

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Slippers

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

The Capiz Coffee Shop – This coffee shop specialises in local and international cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Refundable deposits

  • Deposit: PHP 1000

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately PHP 200 to 500 per person
  • Airport shuttle service is offered for an extra charge of PHP 1100 per vehicle (one-way. Maximum occupancy 2)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

<p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and window guards on site.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

Does The Charter House offer free cancellation for a full refund?
Yes, The Charter House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Charter House?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at The Charter House on 26 February 2023 start from S$52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Charter House?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at The Charter House?
Yes, there's an outdoor pool.
Are pets allowed at The Charter House?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at The Charter House?
Sorry, there's no on-site parking at The Charter House.
Is an airport shuttle service offered by The Charter House?
Yes, an airport shuttle is available. The charge is PHP 1100 per vehicle one-way.
What are the check-in and check-out times at The Charter House?
You can check in starting at 2 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at The Charter House?
No, this hotel doesn't have a casino, but Newport World Resorts (17-min drive) and City of Dreams Manila (23-min drive) are both nearby.
What is there to do at The Charter House and nearby?
The Charter House has an outdoor pool.
Are there restaurants at or near The Charter House?
Yes, The Capiz Coffee Shop offers local and international cuisine. Nearby restaurants include Cafe Havana (3-min walk), Simply Thai (3-min walk) and Cafe Mary Grace (3-min walk).
What's the area around The Charter House like?
The Charter House is in Makati Central Business District, a short 1-minute walk from Greenbelt Shopping Mall and 7 minutes' walk from Glorietta Mall. Travellers say that this hotel is in a good location.

Reviews

7.8

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.8/10

Amenities

7.1/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Enjoyed my 10 night stay.
10 night stay in a VIP room. Very comfortable. Good hot water (I’ve found that not all places in the Philippines have that). Good breakfast, served fast with excellent coffee. Excellent staff. Right across the street from Greenbelt 5.
Corned beef hash breakfast.
John, 10-night trip
Verified Hotels.com guest review

8/10 Very good

Convenient and close to multiple malls and places to eat
George E, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Vacation in The Charter House
Its our preferred hotel when staying in Manila because of proximity to malls and transportation. Its not too far also from the airport. Hotel service was good except for their Capiz Restaurant where waiters are rude.
P, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staycation with family
The front desk staff were very accommodating. The guard on duty assisted us to park at the nearby greenbelt 5. The hotel itself is a bit old, but clean the plus points of this hotel is their location just across the greenbelt malls with a lot of choices in shopping and dining.The room we were assigned to was located at the 7th floor, the room itself were clean, sanitized and comfortable the down side however was the aircon it was very noisy. Breakfast was good with choices of Filipino, chinese and american although plated. The rooftop view was nice although the pool was not working and out of order when we stayed. Overall, the hotel is nice, value for money stay. Definitely would stay again.
mary grace, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Location, Location, Location
POSITIVE COMMENTS: As mentioned by many reviewers who have used The Charter House for accommodation. The location is the best which regards to access to Greenbelt shopping malls. What makes it ideal? Charter House is located at Legazpi St Makati. Legazpi St is a one way street thus you only check the oncoming cars on your right. It's next to 7/11 convenient store and two major banks. The reception office and security guards are running 24hrs. Greenbelt 5 is across the street where all the high end stores are located. Everything is in there for your convenience, money changer, beauty salons, barber shop, pharmacy, supermarket and local and international restaurants. Like previous reviewers mentioned Charter House is old that's the fact but that should'nt deter travellers booking and staying there. From what I've seen the place is cleaned. The male and female staffs are all professional, hospitable and well spoken. Every employee of Charter house, the security guards, the door men, the waitresses, the waiters down to the cleaners all provide great service and that's one good reason Charter House is a good place to stay. NEGATIVE COMMENTS: For the benefit of the establishment, all employees, the visitors and travellers I urge the owners to invest more in improving and invigorating the facilities. Like upgrading the aircons, the TV sets, the wifi modems, the curtains, the toilet holders, the shower wall grouting...etc. Presently it is OK but why not make it GREAT!
Edgardo, 19-night family trip
Verified Hotels.com guest review

6/10 Good

Ask for more towels because there were two more people. One was a kid. Witch we paid additional for. But did not give towels for.. Sad we are not kids . Just asking for something.
Anita John, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Margaret, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Margaret, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Steve, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lovely stay
Clean, friendly courteous staff, clean room, great restaurant
Steve, 1-night trip
Verified Hotels.com guest review