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Museum Hotel

Photo gallery for Museum Hotel

Front of property
Outdoor pool
Pool
Children’s pool
In-room safe, individually decorated, individually furnished, free WiFi

Overview of Museum Hotel

Museum Hotel

3.0 star property
Boutique hotel in Downtown George Town with restaurant and bar/lounge

8.8/10 Fabulous

495 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050

Room options

About this area

What's nearby

  • In Downtown George Town
  • KOMTAR - 5 min drive
  • Gurney Drive - 3 min drive
  • Gurney Plaza - 10 min drive
  • Penang Hill - 25 min drive
  • Queensbay Mall - 19 min drive
  • Ferringgi Beach - 32 min drive

Getting around

  • Penang Intl. Airport (PEN) - 31 min drive
  • Penang Sentral - 32 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Laksalicious - 2 min walk
  • Nasi Padang Minang - 2 min walk
  • Laksa Kitchen by Gurney 11 - 3 min walk
  • Nasi Kandar Pokok Ketapang - 4 min walk
  • MoOdy cow - 4 min walk

About this property

Museum Hotel

Museum Hotel offers an airport shuttle (available 24 hours) for MYR 60 per vehicle one way. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Other highlights at this boutique hotel include a children's pool, a terrace, and a garden. Fellow travelers like the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Japanese, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 29 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Children's pool

Working away

  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Japanese
  • Malay

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer

Stay connected

  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: MYR 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MYR 24 for adults and MYR 20 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 60 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Please note: The Quadruple Room is a duplex. The sleeping area is accessible only by stairs.

Also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Frequently asked questions

Is Museum Hotel currently open?
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
Does Museum Hotel offer free cancellation for a full refund?
Yes, Museum Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Museum Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Museum Hotel?
Yes, there's a children's pool.
Are pets allowed at Museum Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Museum Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by Museum Hotel?
Yes, an airport shuttle is available. The charge is MYR 60 per vehicle one way.
What are the check-in and check-out times at Museum Hotel?
You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at Museum Hotel and nearby?
Museum Hotel has a garden.
Are there restaurants at or near Museum Hotel?
Yes, there's an onsite restaurant. Nearby restaurants include Laksa Kitchen by Gurney 11 (3-min walk), Nasi Kandar Pokok Ketapang (4-min walk), and moOdy cow (4-min walk).
What's the area around Museum Hotel like?
Museum Hotel is in Downtown George Town, a short 13-minute walk from KOMTAR and 19 minutes' walk from Gurney Drive. Travelers recommend the hotel for its walkable location.

Overall score and ratings

8.8

Fabulous

8.9/10

Cleanliness

9.3/10

Staff & service

8.0/10

Amenities

8.3/10

Property conditions & facilities

6/10 Good

TV astro not working. Too early knocking noise at 6 am morning.!!!
1-night trip
Verified Expedia guest review

10/10 Exceptional

The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Be, 1-night family trip
Verified Expedia guest review

8/10 Very good

Mohd Annuar Mohd Saleh, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good ambience
2-night family trip
Verified Hotels.com guest review

6/10 Good

Vasuki, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The exterior and interior are retro, clean, beautiful and so cute.
afrorakda, 2-night trip
Verified Expedia guest review

8/10 Very good

Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Good
Was good. All the antique concepts. It's bring back to childhood memories.
chandran, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Promises, Promises
I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

i really love the place
1-night trip
Verified Expedia guest review