JEN Johor Puteri Harbour by Shangri-La
4-star hotel in Nusajaya with 3 restaurants and outdoor pool
- Free WiFi and free parking
- All (44)
- Rooms (16)
- Exterior (3)
- Interior (6)
- Fitness/Leisure (11)
- Bar/Dining (3)
- Other (5)
Infinity Pool
Pool
Pool
Outdoor Pool
Club Room, 1 King Bed - Guest Room
Deluxe Room, 1 King Bed, Harbor View - Guest Room
Club Room, 1 King Bed - Guest Room
Premier Room, 1 King Bed - Guest Room
Club Room, 1 King Bed - Guest Room View
Premier Room, 1 King Bed - Bathroom
Club Room, 1 King Bed - Bathroom
Exterior
Garden
Poolside Bar
Breakfast Area
Dining
Spa
Reception
Children’s Area
Sports Facility
Fitness Facility
Fitness Facility
Hotel Interior
Meeting Facility
Meeting Facility
Aerial View
Property Amenity
Property Amenity
Infinity Pool
Pool
Infinity Pool
Club Room, 1 King Bed - Guest Room
Executive Suite, 1 King Bed - Guest Room
Premier Room, 1 King Bed - Guest Room View
Deluxe Room, 1 King Bed, Harbor View - Guest Room
Deluxe Room, 1 King Bed, Harbor View - Guest Room
Meeting Facility
Meeting Facility
Executive Suite, 1 King Bed - Guest Room
Club Room, 1 King Bed - Guest Room
Hello Kitty Premier Themed Room - Guest Room
Hello Kitty Premier Themed Room - Guest Room
JEN Johor Puteri Harbour by Shangri-La
JEN Johor Puteri Harbour by Shangri-La
Infinity Pool[1/44]
Great & Quiet place next to the Puteri Harbour. Comfortable & good ambiance for a short…
one thing feel not comformtable is system not up to date that i my booking is included…
Hotels.com™ Rewards
JEN Johor Puteri Harbour by Shangri-La
More Info: 6823 2342
from S$76- Executive Suite, 1 King Bed
- Club Room, 2 Twin Beds
- Club Room, 1 King Bed
- Premier Room, 1 King Bed
- Deluxe Room, 2 Twin Beds
- Deluxe Room, 1 King Bed
- Club Room, 2 Twin Beds, Harbor View
- Club Room, Harbor View
- Deluxe Room, 2 Twin Beds, Harbor View
- Deluxe Room, 1 King Bed, Harbor View
- Premier Room, 1 Queen Bed
At a glance
Key facts
Hotel size
- This hotel has 283 rooms
- This hotel is arranged over 4 floors
Arriving/leaving
- Check-in time 3 PM-midnight
- Check-out time is 11 AM
- Express check-in/out
Restrictions related to your trip
- Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
Travelling with others
Children
- Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi and wired Internet access in rooms
Transport
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Wheelchair-accessible parking on site
Offsite
- Free theme park shuttle
Payment types at the property
Other information
- Smoke-free property
FAQs for JEN Johor Puteri Harbour by Shangri-La
Does JEN Johor Puteri Harbour by Shangri-La offer free cancellation for a full refund? Yes, JEN Johor Puteri Harbour by Shangri-La does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions. What are the cleanliness and hygiene measures currently in place at JEN Johor Puteri Harbour by Shangri-La? This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners. Is parking offered on site at JEN Johor Puteri Harbour by Shangri-La? Yes, there's free self and valet parking. Is there a pool at JEN Johor Puteri Harbour by Shangri-La? Yes, there's an outdoor pool and a children's pool. Are pets allowed at JEN Johor Puteri Harbour by Shangri-La? Sorry, pets and service animals aren't allowed. What are the check-in and check-out times at JEN Johor Puteri Harbour by Shangri-La? You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available. Are there restaurants at or near JEN Johor Puteri Harbour by Shangri-La? Yes, there are 3 onsite restaurants, featuring international cuisine, pool views, and poolside dining. Nearby restaurants include Absolute Thai (2.6 mi), Kuu by Tea Garden (4.8 mi), and Coppola Family Pizzeria & Wine Bar (5.4 mi). Is airport shuttle service offered by JEN Johor Puteri Harbour by Shangri-La? Yes, an airport shuttle is available. The charge is MYR 165 per vehicle one way. What is there to do near JEN Johor Puteri Harbour by Shangri-La? Recommended spots to visit include Legoland Malaysia (2.1 mi) and Angry Birds Activity Park Johor Bahru (14.8 mi), along with Sutera Mall (15 mi) and Johor Bahru City Square (15.8 mi).
Recent reviews
Very good 8.4 From 332 reviews
Good
I like the surrounding of the hotel. The lobby is nice.
Noraini, sg1 night family trip
Fair
Like: scenic view, near a dock. Dislikes: 1. Bad check-in, waited more than 2 hours to check in (check-in at 5.20pm). 2. Room is dirty. 3. Went to use steam room on Day 2 and told the staff that there was no shower gel in the toilet. The staff did not follow up on it when I went to the steam room on Day 3. I told another staff who was chatting with his colleagues in the toilet and he told me to wait as he would be back. I waited for an hour but he did not show up. I noted many hotel staffs (security guards, technicians, housekeepers) like to gather and chat in this toilet.
sg2 night family trip
Exceptional
Our second Awesome stay!!
Kasmah, sg2 night trip
Very good
Location is great. Hello Kitty Town and Thomas Town are just downstairs. Breakfast spread is not bad. Hotel room is well maintained.
sg2 night family trip
Very good
Check out time
It would be bice if check out timing can be later than 11am
Goh, sg1 night trip
Exceptional
Everything was working in good condition. This is our go to place for theme park holidays.
sg1 night family trip
Exceptional
Not the cheapest, but the best
Well-maintained and clean. The reservation and check-in process was smooth. Basement complimentary car-parking. Our room overlooked the opposite block, facing the coffee house. View wasnt great, but not too objectionable. The immediate neighbourhood is attractive, especially with the waterfront promenade and marina. The property itself is clean, stylish and comfortable. The rooftop pool is scenic and a lovely place to chill. The span and gym looked good, but I didn’t try them. Room decor is stylish and contemporary. The bed and linen is very comfortable. Aircon is effective. Bathroom is adequately large, with the usual bath amenities. All in all though, I can recommend the Jen Puteri Harbour as one of the more attractive and interesting places to stay in Nusajaya.
Eugel, sg1 night trip with friends
Exceptional
Great hotel
Nice hotel with good service. Located in a peaceful marina setting.
Shui Cheong, sg1 night trip with friends
Good
A dead town now especially when hello kitty land is closing down. Staff service is slow, not as good as previous anymore.
sg1 night trip
Very good
Hits and misses
Negative: Reception almost charged me extra for the room that was already paid for, and took a really long time to check me in. Gave instructions to head to level 2 and walk across the bridge to the other block, when our room was level 3. This gave us an impression that there is another lift in the other block. The layout of the entire hotel was weird, with lift available only in Block 1. Access to club lounge was unsheltered, which would be difficult to access during rainy days. Breakfast at the Harbour Cafe was disappointing. Table was provided with “vacant” or “occupied” card, yet the staff directed guests to sit at our “occupied” table when we went to get our food. Positive: Beds were really comfortable and the bath tub size was great. Water was really nice and hot enough. Really enjoyed the stay in the room.
Germaine, sg2 night trip with friends
