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1 room, 2 adults

Renaissance Johor Bahru Hotel

4.5-star4.5 stars
Great for families

Good to know

  • Children's pool
  • WiFi (surcharge)
  • Theme park(s) nearby
  • Dry cleaning/laundry service
No. 2, Jalan Permas 11, Bandar Baru Permas Jaya, Masai, Johor, 81750, Malaysia

Suburban hotel in Bandar Baru Permas Jaya with 4 restaurants and outdoor pool
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Children's pool
    • WiFi (surcharge)
    • Theme park(s) nearby
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • We had some trouble checking in as we made the bookings under 3 different names and had…Mar 13, 2020
  • Good! Feb 27, 2020

Renaissance Johor Bahru Hotel

More Info: 6823 2342

from S$63
  • Club Room, 1 Double Bed, Non Smoking (Club Level)
  • Deluxe Room, 2 Twin Beds, Non Smoking
  • Executive Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Terrace, Pool View
  • Room, 2 Twin Beds, Non Smoking, View
  • Club Room, 1 King Bed, Non Smoking (Club Level)
  • Room, 1 King Bed, Non Smoking, View
  • Deluxe Room, 1 King Bed, Non Smoking

What’s around Renaissance Johor Bahru Hotel

Landmarks

  • In Bandar Baru Permas Jaya
  • The Mall - 4.1 mi / 6.7 km
  • KSL City Mall - 4.9 mi / 8 km
  • Komtar JBCC - 6.7 mi / 10.8 km
  • AEON Tebrau City - 6.7 mi / 10.8 km
  • Johor Bahru City Square - 7.1 mi / 11.5 km
  • Austin Heights Water & Adventure Park - 8.1 mi / 13.1 km
  • Danga Bay - 9.6 mi / 15.5 km

Getting around

  • Senai International Airport (JHB) - 25 min drive
  • Changi Airport (SIN) - 37 min drive
  • Singapore (XSP-Seletar) - 37 min drive
  • JB Sentral - 23 min drive

At a glance

Key facts

Hotel size

  • This hotel has 345 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms*

Transport

Parking

  • Onsite self parking (MYR 5 per day)

  • Onsite valet parking (MYR 30 per day)

  • Wheelchair-accessible parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Sauna
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 12
  • Conference space
  • Conference space size (feet) - 19493
  • Conference space size (meters) - 1811
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2013
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Roll-in shower
  • Lever door handles
Languages Spoken
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch LCD TV
  • Satellite TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Cafe BLD - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Wan Li - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Chocolate Cake Company - This café serves breakfast, lunch, and dinner. Open daily.

Renaissance Johor Bahru Hotel’s small print

Also known as

  • Hotel Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Hotel Hotel Masai
  • Johor Renaissance
  • Renaissance Hotel Johor Bahru
  • Renaissance Johor
  • Renaissance Johor Bahru
  • Renaissance Johor Bahru Hotel
  • Renaissance Johor Bahru Hotel Masai
  • Renaissance Johor Bahru Masai
  • Renaissance Johor Bahru Hotel Hotel

Policies

Only registered guests are allowed in the guestrooms.

Pool access available from 6:30 AM to 9:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and Commitment to Clean (Marriott).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Self parking costs MYR 5 per day

Valet parking costs MYR 30 per day

Continental breakfast is offered for an extra charge of MYR 60.00 for adults and MYR 30.00 for children (approximately)

WiFi is available in guestrooms for MYR 50 per day (rates may vary)

Wired Internet access is available in guestrooms for MYR 50 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Renaissance Johor Bahru Hotel

  • Does Renaissance Johor Bahru Hotel offer free cancellation for a full refund?
    Yes, Renaissance Johor Bahru Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Renaissance Johor Bahru Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Renaissance Johor Bahru Hotel?
    Yes. Self parking costs MYR 5 per day. Valet parking costs MYR 30 per day.
  • Is there a pool at Renaissance Johor Bahru Hotel?
    Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:30 AM to 9:00 PM.
  • Are pets allowed at Renaissance Johor Bahru Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Renaissance Johor Bahru Hotel?
    You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near Renaissance Johor Bahru Hotel?
    Yes, there are 4 onsite restaurants, featuring international cuisine. Nearby restaurants include Restoran Nijyumaru (5-min walk), Moonlight Cake Shop (6-min walk), and Sodam Korean (9-min walk).
  • What is there to do at Renaissance Johor Bahru Hotel and nearby?
    Have fun with nearby activities like cycling, hiking, and rock climbing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.

Recent reviews

Fabulous 8.8 From 361 reviews

Exceptional 10.0
The staff decorated our room with roses for our anniversary. Truly appreciate the personal touch given by the hotel. Thank you for the lovely stay, Renaissance!
sg1 night romance trip
Very good 8.0
Stay was short but good. Bath towels need to be changed as they are quite old and badly stained.
sg2 night family trip
Exceptional 10.0
Service is excellent. Room was beautiful. Will always come back here
ARC, sg1 night family trip
Exceptional 10.0
Though the location of the hotel is at the city center, it is still closer (5.5km) to the Mid Valley SouthKey The Mall. The stay was very comfortable and the breakfast was super good and more variety.
sg1 night family trip
Very good 8.0
Comfortable stay at Renaissance.
Aslinah, sg1 night trip
Very good 8.0
Overall stay is good
Jennifer, sg2 night family trip
Exceptional 10.0
Great hotel and breakfast
Good location. Area not congested and lots of eateries in the vicinity. Hotel breakfast is of good quality and spread. Value for money.
Jerry, sg2 night family trip
Exceptional 10.0
Awesome Hotel in JB
Awesome hotel in JB. Location might be a little far but there are great food in the surrounding. Hotel breakfast is one of the best given the variety n quality. Very definitely return to stay.
Lionel Soh, sg3 night family trip
Very good 8.0
Shower room was small. Breakfast spread not so fantastic. Checking in n out was fast.
Patrick, sg2 night trip with friends
Exceptional 10.0
Would definitely be back!
Really good stay at the hotel. Has all you need, with nearby eateries and convenient stores. Hotel breakfast has a really good variety, and should not be missed!
Ji Rui Henry, sg2 night trip

Renaissance Johor Bahru Hotel