Sofitel Dubai The Palm Resort & Spa, Dubai - Updated Price, Reviews & HD Photos

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Egyptian cotton sheets, premium bedding, minibar, in-room safe

5 outdoor pools, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Daily buffet breakfast (AED 155 per person)

Overview
Rooms
Location
Amenities
Policies

VIP Access

UNESCO Sustainable Travel Pledge

Palm Jumeirah beachfront resort with spa, beach bar

9.0/10 Superb

1,000 verified Hotels.com guest reviews

Property highlights

Free parking

Pool

Free WiFi

Airport transfer

Gym

Air conditioning

East Crescent Road, Dubai, 55558

Main amenities

Daily housekeeping
On a private beach
Marina
7 restaurants and 2 poolside bars
6 bars/lounges
Full-service spa
5 outdoor pools
Breakfast available
Free children's club
Free supervised childcare
Free shopping centre shuttle
Outdoor tennis court

Feel at home

Children stay free
Free cots/infant beds
Babysitting (surcharge)
Children's pool
Playground on site
Children's club (free)

Room options

About this area

What's nearby

In Palm Jumeirah
Aquaventure - 4 min drive
Dubai Marina Mall - 20 min drive
The Walk - 22 min drive
Marina Beach - 23 min drive
Wild Wadi Water Park - 24 min drive
Burj Al Arab - 25 min drive
Souk Madinat Jumeirah - 24 min drive
Mall of the Emirates - 24 min drive
Ibn Battuta Mall - 22 min drive
Dubai Fountain - 25 min drive

Getting around

Dubai (DXB-Dubai Intl.) - 34 min drive
Dubai (DWC-Al Maktoum Intl.) - 41 min drive
Sharjah (SHJ-Sharjah Intl.) - 49 min drive
Atlantis Aquaventure Waterpark Station - 23 min walk
Airport shuttle (surcharge)
Free shopping centre shuttle

Restaurants

Booba - Taste Tells - 4 min drive
Imperial Club - 6 min drive
Al Beiruti - 10 min drive
Wavehouse - 7 min drive
Brunch & Cake The Pointe - 10 min drive

About this property

Sofitel Dubai The Palm Resort & Spa

Sofitel Dubai The Palm Resort & Spa offers a private beach where you can enjoy free cabanas, beach umbrellas and beach massages, plus you'll have access to on-site scuba-diving, snorkelling and sailing. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Manava, one of 7 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 2 poolside bars, a marina and a free kid's club. The pool and helpful staff get great marks from fellow travellers.

Languages

Arabic, English, Filipino, French, German, Hindi, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

The property is disinfected using an electrostatic spray

Sheets and towels are washed at 60°C or hotter

Guest accommodation is sealed after cleaning

Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Check-in

Contactless social distancing and check-out

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Contactless room service is available.

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks and gloves available

Masks are required at the property

Hand sanitiser provided

Enhanced food service safety measures are in place

Individually wrapped food options available through room service

This information is provided by our partners.

At a glance

Hotel size

361 units

Arriving/Leaving

Check-in time from 3:00 PM until midnight
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Required at check-in

Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18

Children

One child (aged 11 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
Babysitting*
Free supervised childcare
Free children's club

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free on-site self-parking
Free on-site valet parking
Wheelchair-accessible parking on site

Transfers

Airport shuttle (available 24 hours)*

Off-site

Free shopping centre shuttle

Other information

Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
7 restaurants
6 bars/lounges
2 poolside bars
Beach bar
Private dining
24-hour room service
Snack bar/deli

Travelling with children

Children stay for free (see details)
Free children's club
Children's pool
Water slide
Playground
Free supervised childcare/activities
Trampoline
Children's games
Toys
Lifeguard on site

What to do

On a private beach
Fitness classes
Yoga classes
Kayaking
Sailing
Scuba diving
Snorkelling
Shopping

Working away

Business centre
9 meeting rooms
Conference centre (13149 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Free beach cabanas
Pool cabanas (surcharge)
Beach sunloungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Fitness centre
5 outdoor pools
Arcade/games room
Full-service spa
Marina
Outdoor tennis court
Sauna
Massage/treatment rooms
Steam room
Water slide

Accessibility

Lift
Accessible bathroom (selected rooms)
In-room accessibility (selected rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible lounge

Languages

Arabic
English
Filipino
French
German
Hindi
Italian
Portuguese
Russian
Spanish

Room amenities

Be entertained

IPod docking station
40-inch flat-screen TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Minibar
Dressing gowns and slippers
Iron/ironing board

Sleep well

Pillow menu
Soundproofed rooms
Premium bedding
Free cot/infant bed

What to enjoy

Balcony

Freshen up

Private bathroom
Separate bath and shower
Rainfall shower heads
Bidet
Free toiletries
Hairdryer

Stay connected

Desk
Free WiFi

Food and drink

Free bottled water

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

The on-site spa has 28 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Manava – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).

Laguna Lounge – On-site theme restaurant. Open daily.

Porterhouse Grill – This steakhouse specialises in international cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Moana – Overlooking the pool, this fine-dining restaurant specialises in seafood and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Refundable deposits

Deposit: AED 500.00

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:

A tax is imposed by the city: AED 20.00 per accommodation, per night

New Year's Eve (31 December) gala dinner per adult: AED 2500
New Year's Eve (31 December) gala dinner per child: AED 1750 (from 12 to 18 years old)

Optional extras

Buffet breakfast is offered for an extra charge of approximately AED 155 for adults and AED 77.50 for children
Airport shuttle service is offered for an extra charge of AED 350 per vehicle (roundtrip)

Children & extra beds

In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 6:00 PM
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.Only registered guests are allowed in the guestrooms. Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site. This property accepts credit cards, debit cards and cash.

UAE residents must present a valid passport Emirates ID upon check-in; a driver's license is not accepted.

Also known as

Dubai Palm Resort

Dubai Palm Sofitel

Sofitel Dubai Palm

Sofitel Dubai Palm Resort

Sofitel Resort

Sofitel Palm Resort

Sofitel Palm

Sofitel Dubai The Palm Resort Spa

Sofitel Dubai The Palm & Dubai

Sofitel Dubai The Palm Resort & Spa Dubai

Sofitel Dubai The Palm Resort & Spa Resort

Sofitel Dubai The Palm Resort & Spa Resort Dubai

Frequently asked questions

Does Sofitel Dubai The Palm Resort & Spa offer free cancellation for a full refund?

Yes, Sofitel Dubai The Palm Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Sofitel Dubai The Palm Resort & Spa?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Sofitel Dubai The Palm Resort & Spa?

Yes, there are 5 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 6:00 PM.

Are pets allowed at Sofitel Dubai The Palm Resort & Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sofitel Dubai The Palm Resort & Spa?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Sofitel Dubai The Palm Resort & Spa?

Yes, an airport shuttle is available. The charge is AED 350 per vehicle roundtrip.

What are the check-in and check-out times at Sofitel Dubai The Palm Resort & Spa?

You can check in from 3:00 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.

What is there to do at Sofitel Dubai The Palm Resort & Spa and nearby?

Have fun with on-site activities such as kayaking, sailing and rowing and improve your game at the on-site tennis courts. Additional recreation on-site includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Sofitel Dubai The Palm Resort & Spa also has 2 poolside bars, 6 bars and a private beach, as well as a sauna, a steam room and an arcade.

Are there restaurants at or near Sofitel Dubai The Palm Resort & Spa?

Yes, there are 7 on-site restaurants, featuring al fresco dining, international cuisine and pool views.

Does Sofitel Dubai The Palm Resort & Spa have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sofitel Dubai The Palm Resort & Spa like?

Sofitel Dubai The Palm Resort & Spa is in Palm Jumeirah. Popular attractions include Marina Beach, which is 23 minutes away by car.

9.0

Superb

9.3/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Exceptional

28 February 2023