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Kempinski Hotel Gold Coast City

Photo gallery for Kempinski Hotel Gold Coast City

Exterior
Garden
Exterior
Superior Room, 1 King Bed | Free minibar, in-room safe, desk, soundproofing
2 restaurants, Mediterranean cuisine

Overview of Kempinski Hotel Gold Coast City

Kempinski Hotel Gold Coast City

5.0 star property
Luxury hotel in Osu Klottey with outdoor pool and pool bar
8.8 out of 10 Fabulous
8.8/10 Fabulous

354 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
Map
PMB 66 - Ministries, Gamel Abdul Nasser Avenue, Ridge, Accra, 021
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Free airport shuttle
  • Health club
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Spa services
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden

Room options

About this area

What's nearby

  • In Osu Klottey
  • U.S. Embassy - 6 min drive
  • Labadi Beach - 18 min drive
  • Accra Mall - 12 min drive
  • University of Ghana - 13 min drive
  • Achimota Mall - 11 min drive
  • Teshie Beach - 33 min drive
  • Kokrobite Beach - 54 min drive

Getting around

  • Accra (ACC-Kotoka Intl.) - 7 min drive
  • Free airport shuttle

Restaurants

  • COCOBOD Confectionery Shop - 2 min drive
  • Champion Dishes - 2 min drive
  • Kempinski Executive Lounge - 3 min walk
  • Vida Cafe - Ridge - 5 min walk
  • Island Spice Jamaican Restaurant - 4 min drive
Map

About this property

Kempinski Hotel Gold Coast City

Located only 4.6 mi (7.4 km) from the airport, Kempinski Hotel Gold Coast City offers a free shuttle (available 24 hours). Guests can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps or detox wraps. Other highlights at this luxurious hotel include an outdoor pool, a rooftop terrace and a poolside bar. Fellow travellers like the helpful staff and location.

Languages

Arabic, English, French, German, Hindi, Portuguese, Slovak, Swahili

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 269 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Evening entertainment
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference space (18830 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Health club
  • An outdoor pool
  • Art gallery on-site
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Dressing gowns

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. There are 10 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Papillon Restaurant – On-site diner.
Cedar Garden – This restaurant specialises in Mediterranean cuisine. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GHS 200.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Kempinski Gold Coast
Kempinski Gold Coast City
Kempinski Gold Coast City Accra
Kempinski Gold Coast City Hotel
Kempinski Gold Coast Hotel
Kempinski Hotel Gold Coast
Kempinski Hotel Gold Coast City
Kempinski Hotel Gold Coast City Accra
Kempinski Gold Coast City
Kempinski Hotel Gold Coast City Hotel
Kempinski Hotel Gold Coast City Accra
Kempinski Hotel Gold Coast City Hotel Accra

Frequently asked questions

Does Kempinski Hotel Gold Coast City offer free cancellation for a full refund?
Yes, Kempinski Hotel Gold Coast City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Kempinski Hotel Gold Coast City?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Kempinski Hotel Gold Coast City?
Yes, there's an outdoor pool.
Are pets allowed at Kempinski Hotel Gold Coast City?
Sorry, pets aren't allowed.
Is parking offered on site at Kempinski Hotel Gold Coast City?
Yes, there's free self parking.
Is an airport shuttle service offered by Kempinski Hotel Gold Coast City?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Kempinski Hotel Gold Coast City?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
Is there an on-site casino at Kempinski Hotel Gold Coast City?
No, this hotel doesn't have a casino, but Golden Dragon Casino (4-min drive) is nearby.
What is there to do at Kempinski Hotel Gold Coast City and nearby?
Kempinski Hotel Gold Coast City has an outdoor pool and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Kempinski Hotel Gold Coast City?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
What's the area around Kempinski Hotel Gold Coast City like?
Kempinski Hotel Gold Coast City is in Osu Klottey, a short 14-minute walk from Accra International Conference Centre and 5 minutes' walk from National Theatre of Ghana. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Efe, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Not up to expectation
Hotel was nice. Service wasn’t great.
Duncan, 8-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Abiodun, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Anirudh, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

4/10 Fair

I have stayed in other elite hotels in much more expensive markets and have have paid far less. Considering the rate, I was expecting best in class hospitality, and cleanliness where you could practically eat off the floor. Kempinski only provided a great lobby and restaurant experience. They also provided cribs for our kids which were very convenient. My room on the other hand was in serious need of repair. The shower door did not close which led to water leaking on the floor, causing my 1 year old to slip and fall. The tile grout was mildewed. The floor was dusty with hair that wasn't ours. The room had a stale stuffy smell. The tissue box was tattered, lamp shade was stained, art frame glass was moldy, and the desk drawer handles were dusty. The balcony floor was stained. Generally, the staff (room service and housekeeping) were unenthusiastic when we called for support, like they were bored, which is uncharacteristic of a high end hotel. The biggest low point were the curtains - they were CAKED in dust. My kids would hide and play in the curtains and come out covered in white powdery dust. The windows also were stained with dust. This is a serious health hazard. This made for a very disappointing experience because I had heard of Kempinski for years and was willing to pay the most I have ever spent for an unforgettable hotel stay, and my room was unkempt. I won't recommend Kempinski to others for lodging.
Verified Expedia guest review

10/10 Exceptional

Property is okay and nice but furnitures are old.
Verified Expedia guest review

10/10 Exceptional

Furnitures are quite old.
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

10/10 Exceptional

Great service and perfect customer service from Abigail!!! Definitely coming back!!!
Verified Expedia guest review