4/10 Fair
15 July 2016
Service useless like teats on a nun, room okay.
The hotel had no record of our booking when we were trying to check in (which might also be this booking website's fault). Took five people one and a half hours to sort things out. During this time we were told to just 'relax a bit', in a lobby devoid of empty chairs. Had to put down a cash deposit for the room eventually. Overall, the staff was somewhere between indifferent and incompetent (even by local standards).
The room itself was nice, except for a seemingly broken drain in the tub (which we did not use, however). The bathroom was very spacious. Using the hotel's swimming pool incurs a handsome extra fee. We were denied breakfast, although it was specifically part of our booking.
I highly recommend going through local booking channels, if you really want to stay here.
Dennis Joseph
Verified Hotels.com guest review