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All properties in Kuching, Sarawak, Malaysia
1 room, 2 adults

Citadines Uplands Kuching - Kuching

4-star4 stars
Great for families

Good to know

  • Children's pool
  • DVD player
  • Microwave
  • Refrigerator
No. 55 Jalan Simpang Tiga, Kuching, Sarawak, 93350, Malaysia

4-star aparthotel with outdoor pool, connected to a shopping center, near The Spring
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • DVD player
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • The unit we stay toilet bowl not properly secured to the floor. This caused it move…Jan 2, 2020
  • Friendly staff, daily room cleaning & great gym& pool !Dec 30, 2019

Citadines Uplands Kuching - Kuching

More Info: 6823 2342

from S$50
  • Executive Apartment, 1 King Bed, Accessible, Kitchen
  • Premier Studio, Accessible, Kitchen
  • Executive Apartment, 2 Bedrooms, Accessible, Kitchen
  • Premier Apartment, 1 Queen Bed, Accessible, Kitchen
  • Premier Apartment, 2 Bedrooms, Accessible, Kitchen

What’s around Citadines Uplands Kuching - Kuching

Landmarks

  • The Spring - 12 min walk
  • Vivacity Megamall - 23 min walk
  • Kuching Waterfront - 42 min walk
  • City One Shopping Mall - 25 min walk
  • Sri Srinivasagar Kaliamman Temple - 31 min walk
  • Kuching Civic Centre - 32 min walk
  • Friendship Park - 33 min walk
  • South City Park - 34 min walk

Getting around

  • Kuching Intl. Airport (KCH) - 15 min drive
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Size

  • 215 apartments
  • Arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Free shopping center shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

The manager

The manager

Speaks: Chinese, English, Malay.

At the aparthotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Pool sun loungers
  • Pool umbrellas
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Terrace
Accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Doorbell/telephone notification
Languages Spoken
  • Chinese
  • English
  • Malay

In the apartment

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping
  • In-room safe

Citadines Uplands Kuching - Kuching’s small print

Also known as

  • Citadines Kuching
  • Citadines Uplands Kuching Kuching
  • Citadines Uplands Kuching Aparthotel
  • Citadines Uplands Kuching Aparthotel Kuching
  • Citadines Kuching Uplands
  • Citadines Uplands
  • Citadines Uplands Apartment
  • Citadines Uplands Apartment Kuching
  • Citadines Uplands Kuching
  • Citadines Uplands Kuching Sarawak
  • Citadines Uplands Kuching Aparthotel
  • Citadines Uplands Aparthotel

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Rollaway beds are available for MYR 100.0 per night

Continental breakfast is offered for an extra charge of MYR 21.20 for adults and MYR 21.20 for children (approximately)

Airport shuttle service is offered for an extra charge of MYR 15 per person (one-way)

Airport shuttle service for children costs MYR 15.00

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Citadines Uplands Kuching - Kuching

  • Does Citadines Uplands Kuching offer free cancellation for a full refund?
    Yes, Citadines Uplands Kuching does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Citadines Uplands Kuching?
    Yes, there's free self parking. Parking spots may be limited.
  • Is there a pool at Citadines Uplands Kuching?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Citadines Uplands Kuching?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Citadines Uplands Kuching?
    You can check in from 3:00 PM to midnight. Check-out time is noon.
  • Is airport shuttle service offered by Citadines Uplands Kuching?
    Yes, an airport shuttle is available. The charge is MYR 15 per person one-way.

Recent reviews

Very good 8.2 From 179 reviews

Very good 8.0
Pleasant stay @ Citadines
Although it is located away from the main Kuching city, it is conveniently located opposite the Spring Shopping Mall and also not too distant away from the International Airport. The staff are so friendly and helpful and made our stay enjoyable.
sg1 night family trip
Very good 8.0
Hotel location is good and convenient. Room is big and clean. Thanks to housekeeping staff. But WiFi signal is bad! Must improve in this area.
Kwee Chung, sg3 night family trip
Poor 2.0
Poor service from management
The room I booked was not available and hotel agreed to help process refund but till now I have yet to get a reply! They wanted to offer me a smoking room instead but I am allergic to smoke. I had to be inconvenienced by booking a hotel last minute despite it being 9pm at check in yet deal with chasing for this promised refund.
Jayne, sgBusiness trip
Good 6.0
POOR WIFI ALL THE TIME
I would like to see better WIFI on my next trip. It has been miserable. Poor connectivity may stop me from staying at this apartment again.
Khee leng, sg2 night business trip
Exceptional 10.0
Feedback on mattress firmness
Our room was 809. During our stay from 22-27Dec 2017, we found the King size mattress sagging towards the middle. Perhaps it's time to change to a new mattress?
WEI CHIEH, sgFamily trip
Exceptional 10.0
A very Good stay except breakfast menu restricted
Noor Jahan, sg3 night family trip
Good 6.0
Decent hotel with convenient access to amenities
The hotel is pretty central with some eateries around the vicinity. A short 15min drive away from the airport. However the toilet bowl emits a very bad smell.
Jenny, sg2 night romance trip
Fair 4.0
Bad service and poor room
The water before 8am is always cold,we took cold shower for 3 mornings. We have a extra bed in Master bedroom,it was place next to wardrobe which block the wardrobe door from opening.For 4 days wardrobe cannot be used,clothes are hang everywhere in Master room. Bad experience with 1 of the Counter staff. I finish my swim at level 3 with 4 years old nephew (half naked) but forget to bring Room card. So we took lift from level 3 to level 2 all wet to ask for key card to go to our room. My brother was at level 2 waiting for us to get room card. Counter staff refused to give us a card but can only scan room card for us to go to our room at level 7. I told him my bro still waiting for is at level 2 so we need to go level 2 to get him before proceed to level 7. Counter atafd said he cannot follow us or lend us roomcard aa askwd ua to go back to him. No CHOICE,me and my 4 years old nephew took lift feom level 3 to level 2 to get bro together to go up level 2 . Then for 2nd time I walked to counter to ask Staff to use roomcard to scan the lift. Staff is insensible to customers need and requet. We were so cold but had to approach Staff twice. BAD SERVICES.
Mandy, gb3 night family trip
Exceptional 10.0
My Citadine Experience
Very convenient, quiet place and good location. Overall it is recommended.
Herry, my2 night trip
Good 6.0
Dissapointed
Bed was sinking. Hotel has run down over the years.
Dinish, my1 night family trip

Citadines Uplands Kuching - Kuching

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