Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Medina, Al Madinah Province, Saudi Arabia
1 room, 2 adults

Crowne Plaza Madinah

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
King Faisal Street,between 1st Ring Road, Medina, 00000, Saudi Arabia

Luxury hotel with restaurant, near Al Haram
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book. 

  • good location and affordable. It is near gate 3 which leads straight to the entrance of…Dec 29, 2019
  • The hotel room was comfortable. The bed and bedding was high quality. The downside is…Dec 31, 2020

Crowne Plaza Madinah

More Info: 6823 2342

from S$75
  • Suite, 1 Bedroom, City View
  • Standard Room
  • Suite, 1 Bedroom, Non Smoking, City View
  • Room, 2 Twin Beds, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Smoking (Leisure)
  • Suite, 2 Bedrooms, City View (Ambassador Suite)
  • Royal Suite, 4 Bedrooms, Non Smoking
  • Room, 1 Twin Bed, Accessible (Mobility)
  • Room, 1 Twin Bed, Accessible, Non Smoking (Mobility)

What’s around Crowne Plaza Madinah

Landmarks

  • Heart of Medina
  • Al Haram - 3 min walk
  • Prophet's Mosque - 6 min walk
  • Baqi Cemetery - 9 min walk
  • Quba Mosque - 40 min walk
  • Uhud Battle Field - 2.9 mi / 4.6 km
  • Graves of Hamza - 2.9 mi / 4.6 km
  • Al Noor Mall - 3 mi / 4.9 km

Getting around

  • Medina (MED-Prince Mohammad Bin Abdulaziz) - 22 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 506 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

  • Couples wishing to share a room must provide proof of marriage

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (fees apply)

  • Onsite valet parking (SAR 100 per day)

  • Onsite extended parking (SAR 100 per day)

  • Wheelchair-accessible parking on site

  • Street parking available

Payment types at the property

Other information

  • Smoke-free property
  • No alcohol allowed onsite
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
Languages Spoken
  • Arabic
  • English
  • Filipino
  • French
  • Hindi
  • Indonesian
  • Italian

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Rawdha Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.

Crowne Plaza Madinah’s small print

Also known as

  • Crowne Plaza Madinah
  • Crowne Plaza Madinah Hotel
  • Crowne Plaza Madinah Medina
  • Crowne Plaza Madinah Hotel Medina
  • Crowne Plaza Madinah Hotel
  • Crowne Plaza Madinah Hotel Medina
  • Crowne Plaza Madinah Medina
  • Madinah Crowne Plaza
  • Crowne Plaza Madinah Al Madinah/Medina

Policies

Only Muslims are allowed to enter the holy cities of Mecca and Medina.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Self parking is available for an extra charge

Valet parking costs SAR 100 per day

Extended parking costs SAR 100 per day

Buffet breakfast is offered for an extra charge of SAR 105 per person (approximately)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Crowne Plaza Madinah

  • Does Crowne Plaza Madinah offer free cancellation for a full refund?
    Yes, Crowne Plaza Madinah does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Crowne Plaza Madinah?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Crowne Plaza Madinah?
    Yes. Self parking costs SAR 100. Valet parking costs SAR 100 per day. Extended parking costs SAR 100 per day.
  • Are pets allowed at Crowne Plaza Madinah?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Crowne Plaza Madinah?
    You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Crowne Plaza Madinah?
    Yes, Rawdha Restaurant offers international cuisine. Nearby restaurants include Islamabad Restaurant (11-min walk), Turkish Leziz Kebab (12-min walk), and Hardee's (12-min walk).
  • Is airport shuttle service offered by Crowne Plaza Madinah?
    Yes, an airport shuttle is available.

Recent reviews

Good 7.6 From 91 reviews

Exceptional 10.0
My family and I have enjoyed our stay.
We booked three rooms and we were happy with all of them. The staff were very helpful from the reception to security in the parking garage. The breakfast was adequate and location is fine but a bit far for the ladies. This is the only draw back for me otherwise, this hotel is perfect for me.
Emad, us1 night family trip
Exceptional 10.0
Very clean and comfortable. The staff is very friendly and helpful.
SK, us1 night trip
Exceptional 10.0
It was almost excellent Good location and facilities
ABDULKADER, us2 night trip with friends
Good 6.0
Location is good , BUT charging the parking is so unexpected from crowne plaza hotel ...
Shaig, us1 night family trip
Exceptional 10.0
This is a hotel that has stepped up to the very difficult challenges of covid. Such warm service and very thorough cleanliness. Thank you!
Mohsen, gb1 night family trip
Poor 2.0
The room was not clean and had a strong smell of cigarettes although the room was non-smoking.
us2 night family trip
Poor 2.0
they changed me hidden fees for using their own parking lot in the basement. this is new to me for this hotel i have been staying here for several years. this is the last time i will stay here and every crown Plaza around the world
us1 night family trip
Good 6.0
The location is not bad at all. A little bit of a longer walk to get to the women’s section but doable. Room cleanliness was good, especially the staff on our floor. but the only issue was the upkeep of the property. Needs some attention. Leaking shower repairs and a change of carpet. I understand the hotel are courteous enough to allow for occupants to bring food in from outside but due to this the carpets are dated and has a musty smell. Beds are extremely comfy though. Blackout and lighting good in the rooms Breakfast area good and decent variety.
gb5 night family trip
Exceptional 10.0
It was was very good.
Kamran, us2 night business trip
Very good 8.0
The room was so small and noe well lit . There was no bathroom fan or if there was a fan then it was not working prperly.
us3 night trip

Crowne Plaza Madinah