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ibis Styles London Excel - London,United Kingdom -

3-star3 stars
272 Victoria Dock RoadLondonEnglandE16 3BYUnited Kingdom

3-star hotel with restaurant, near Excel Exhibition Centre
  • Free continental breakfast and free WiFi
Awesome vibe
Good internet service
Fantastic service
585See all 585 reviews
From 1,598 reviewsTripAdvisor Traveller Rating

ibis Styles London Excel - London,United Kingdom -

from S$78
  • Room (The Mansion from Home)
  • Room, Connecting Rooms (The Interconnecting Queen)
  • Room (The Queen)
  • Room (The Duet)
  • Room (The Home from Home)

At a glance

Key facts

Hotel size

  • This hotel has 305 rooms
  • This hotel is arranged over 5 floors


  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children's club *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service
  • Coffee/tea in a common area
Working away
  • Conference space size (feet) - 0
  • Conference space size (meters) - 0
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Number of buildings/towers - 1
  • Year Built 2000
  • Safe-deposit box at front desk
  • Television in common areas
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Open select days.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

ibis Styles London Excel - London,United Kingdom - ’s small print

Also known as

  • ibis Styles Excel
  • Custom House Hotel London
  • Ibis Styles London Excel England
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
  • ibis Styles Excel London
  • ibis Styles London
  • ibis Styles London Excel
  • London Excel ibis Styles
  • London ibis Styles Excel
  • Custom Hotel London


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs GBP 15.00 per day

Rollaway beds are available for an additional charge

Children's club access is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around ibis Styles London Excel - London,United Kingdom -


  • In Docklands
  • Excel Exhibition Centre (7-minute walk)
  • Boleyn Ground Stadium (39-minute walk)
  • O2 Arena (4.2 mi / 6.8 km)
  • Olympic Stadium (4.5 mi / 7.3 km)
  • Tower of London (6.1 mi / 9.8 km)
  • London Bridge (6.1 mi / 9.9 km)
  • Cutty Sark (5.2 mi / 8.3 km)

Getting around

  • London (LCY-London City) 5-min drive
  • London (STN-Stansted) 40-min drive
  • London (LHR-Heathrow) 52-min drive
  • London (LGW-Gatwick) 58-min drive
  • London Fenchurch Street Station 15-min drive
  • London Liverpool Street Station 17-min drive
  • London Bridge Station 19-min drive
  • London City Airport DLR Station 28-min walk
  • Self parking (surcharge)

Recent reviews

Good 7.2 From 585 reviews

ibis Styles London Excel - London,United Kingdom -
Great location
Was attending a conference in excel London and the hotel was a five minutes walk to the convention center and the DLR tube station.
jing yang, sg6 night business trip
ibis Styles London Excel - London,United Kingdom -
Far Away In Dockland
Hotel was too faraway from town. If yiu intend to leave for Heathrow airport on departure date from this hotel, give yourself at least 1.5 hrs travel time. It's a long way away from sights, shopping & food options. Walls are thin too, one needs to close hotel room doors with force. So don't think of sleeping in unless you are someone who can sleep with noise around you. Breakfast variety was not available & same food was offered everyday. For the price i paid, the long travel was just not worth it.
Yuet Ho, sg3 night trip
ibis Styles London Excel - London,United Kingdom -
Not great
Shower as far too small even for the slimmest person. No hot water in one of the rooms
Claire, gb2 night trip
ibis Styles London Excel - London,United Kingdom -
Very Good8.0
Nice and close to the ExCeL Centre.
Peter, gb3 night trip
ibis Styles London Excel - London,United Kingdom -
True Misery
This felt like staying in a hostile. The beds were tiny and miserable, the bathroom couldn't fit a person in it while the shower would only function on boiling hot or freezing, and the temperature control in the room wasn't functional. The wifi sometimes worked and often didn't, so truly terrible for business. It was expensive and totally miserable, so happy to finally be out of there and into a real hotel
Eric, us3 night trip

See all reviews

ibis Styles London Excel - London,United Kingdom -

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