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1 room, 2 adults
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Plaza Suites

3.5 stars
Huerfanos 547 Of. 1510-CRegion Metropolitana, SantiagoRegion MetropolitanaChile
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Good3.4 / 5
  • The apartments are small but more than adequate. Very central to market, underground and…May 16, 2016
  • The apartment facilities are bare minimum. Very noisy as the wall barely control the…Apr 21, 2016
248See all 248 Hotels.com reviews
From 326 reviewsTripAdvisor Traveller Rating

Plaza Suites

from S$86
  • Loft, 1 King Bed, Balcony
  • Standard Apartment, 1 Bedroom, Balcony
  • Honeymoon Studio, 1 Bedroom

At a glance

Key facts

Hotel size

  • This hotel has 55 rooms

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Plaza Suites Aparthotel
  • Plaza Suites Aparthotel Santiago
  • Plaza Suites Santiago
  • Plaza Suites Apartment Santiago

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 10000 per night

Rollaway beds are available for CLP 10000 per night

Breakfast costs between CLP 4000 and CLP 6000 per person (approximately)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
Working away
  • One meeting room
Services
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
Facilities
  • Elevator/lift

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Microwave
  • Kitchen
More
  • In-room safe

Plaza Suites’s small print

Also known as

  • Plaza Suites Aparthotel
  • Plaza Suites Aparthotel Santiago
  • Plaza Suites Santiago
  • Plaza Suites Apartment Santiago

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • The national sales tax (19%) is charged upon check-out to citizens of Chile regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. To qualify for a tax exemption, foreigners must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

Self parking costs CLP 10000 per night

Rollaway beds are available for CLP 10000 per night

Breakfast costs between CLP 4000 and CLP 6000 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 248 reviews

Plaza Suites
Fair2.0 / 5
Could do better
Arrived at the hotel looking forward to some quiet rest. Check in was nice and easy, apart from having to go 10 floors up in D block before going back down and up again in C block. Bed frame lights didn't work (fused, no bulbs) No remote for the TV (didn't matter as there was no signal from the provider). Room Safe was locked out. Sheets on the bed were ripped. Spoke to management and they got the safe open for me. Light were never fixed, no TV remote turned up. Bed Linen wasn't changed all week. Went to use the indoor pool to find it closed for renovation works. No problem, ill just use the outdoor pool - but 1 snag ....... THERE ISN'T ONE!! The room is ok, but thats it. Didn't help Santiago's image I'm afraid!!
6 night trip
Plaza Suites
Excellent4.0 / 5
First we got a dirty, poorly equipped room. After we complained we got another room, which was clean and had a better equipped kitchen.
3 night family trip
Plaza Suites
Fair2.0 / 5
No more hotel.com
No air conditioner , 2 pool not working, cleaning service not available everyday in summer time with 88 to 92 degrees
8 night trip
Plaza Suites
Excellent4.0 / 5
Best Location but Fix the Pool Access
The Plaza Suites is in an amazing location. It is close enough to walk to the parks, the museum, the Central Market, the subway and many restaurants and cafes. There is a supermarket right next door on Merced. We walked to Cerro Santa Lucia and Cerro San Cristobal. The Parque Forestal is a lovely spot nearby to enjoy a walk in the park. The kitchenette has a coffee maker, toaster and microwave as well as a stove so it is easy to prepare breakfasts here or a light meal. The bed was comfortable. There is no air conditioning but we found there was a very good breeze when we opened the windows so it was not too warm. The very disappointing thing is that the outdoor pool is not available for use and the Plaza Suites should change their advertising to reflect this. That was the main reason I chose this apart/hotel and to not be able to access it made us very unhappy.
5 night romance trip
Plaza Suites
Fair2.0 / 5
Complete fraud to what is advertised
This is a complege fraud. This is not a hotel. It is advertised as suites and is a building with departments. They do not have air conditioned and does not have clean service every day. Obvously checking in is very confusing as there is not hotel sign and no lobby. Hotels.com should be clear that this is not a hotel.
2 night family trip

See all reviews

Plaza Suites

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