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Sun Moon Lake Hotel

Photo gallery for Sun Moon Lake Hotel

Terrace/patio
Exterior
Deluxe Quadruple Room | Premium bedding, down duvets, minibar, in-room safe
Daily buffet breakfast (TWD 528 per person)
Meeting facility

Overview of Sun Moon Lake Hotel

Sun Moon Lake Hotel

4.0 star property
Mountain hotel with restaurant, near Longfeng Temple

8.4/10 Very good

888 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is S$196
Price available on 05/04/2023
Map
No. 419, Zhongshan Rd, Yuchi, Nantou County, 555

Guests rated this location 8.0/10 - Very good

Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Free use of bicycles
  • Room service
  • Coffee shop/cafe
  • 24-hour business centre
  • Conference centre
  • Business centre
  • 4 meeting rooms
For families
  • Free cots/infant beds
  • Playground on site
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels

Room options

About this area

Getting around

  • Shuili Checheng Station - 26 min drive
  • Jiji Station - 34 min drive
  • Ershui Station - 50 min drive

Restaurants

  • 丹彤 - 6 min drive
  • 星巴克 - 16 min walk
  • 彩雲軒 - 6 min drive
  • 朝霧茶莊 TEA18 - 12 min drive
  • 田螺屋土雞城 - 7 min drive
Map

About this property

Sun Moon Lake Hotel

When you stay at Sun Moon Lake Hotel, you'll be 0.1 mi (0.1 km) from Sun Moon Lake and 5.8 mi (9.4 km) from Formosan Aboriginal Culture Village. Guests can visit the fitness centre for a workout or grab a bite to eat at Lobby Bar, which serves Taiwanese cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a sauna and a snack bar/deli. Fellow travellers say good things about the helpful staff and nice bathrooms.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 106 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • On-site carport and garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Playground
  • Children's games
  • Baby bath
  • Bed rails

What to do

  • Canoeing
  • Karaoke
  • Hiking/biking trails nearby
  • Scooter/moped hire nearby

Working away

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free bike hire

Facilities

  • 1 building/tower
  • Built in 2010
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Fitness centre
  • Designer shops on site
  • Arcade/games room
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hand-held shower heads
  • Doorbell and phone notifications
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Japanese

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Chef
  • Fridge
  • Free bottled water
  • Children's dinnerware
  • High chair

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Lobby Bar – This restaurant specialises in Taiwanese cuisine and serves breakfast, lunch, dinner and light fare.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately TWD 528 for adults and TWD 308 for children
  • Late checkout can be arranged for an extra charge of TWD 1000

Children & extra beds

  • Rollaway beds are available for TWD 1320.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Safe Travels (WTTC - Global).

Policies

<p>Noise-free guestrooms cannot be guaranteed.</p><p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards and debit cards. Cash is not accepted.</p>

Also known as

Sun Moon Lake Hotel
Sun Moon Lake Hotel Taiwan/Nantou
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Yuchi
Sun Moon Lake Hotel Hotel
Sun Moon Lake Hotel Yuchi
Sun Moon Lake Hotel Hotel Yuchi

Frequently asked questions

Does Sun Moon Lake Hotel offer free cancellation for a full refund?
Yes, Sun Moon Lake Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sun Moon Lake Hotel?
As of 23 March 2023, prices found for a 1-night stay for 2 adults at Sun Moon Lake Hotel on 5 April 2023 start from S$196, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sun Moon Lake Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Sun Moon Lake Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sun Moon Lake Hotel?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Sun Moon Lake Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Late check-out is available for a charge of TWD 1000. Express check-in and check-out and contactless check-out are available.
What is there to do at Sun Moon Lake Hotel and nearby?
Have fun with on-site activities such as rowing and cycling. Enjoy amenities such as a sauna, a fitness centre and an arcade. Sun Moon Lake Hotel also has a garden.
Are there restaurants at or near Sun Moon Lake Hotel?
Yes, Lobby Bar offers Taiwanese cuisine.
Does Sun Moon Lake Hotel have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Sun Moon Lake Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Sun Moon Lake Hotel like?
Sun Moon Lake Hotel is located on the Yuchi Strip, a short 1-minute walk from Sun Moon Lake and 17 minutes' walk from Shueishe Pier. Travellers say that this hotel is in a good location.

Reviews

8.4

Very good

8.7/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

8.5/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

Pei Heng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

CHIENWEI, 1-night trip
Verified Hotels.com guest review

6/10 Good

Lihui, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

YI-PIN, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wei Yi, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maurice, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

cindy, 2-night trip
Verified Hotels.com guest review

6/10 Good

The room was not clean. the view was nice
Verified Expedia guest review

10/10 Exceptional

hsueh lin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

美好的住宿
房間非常乾淨舒適，泡湯池也很不錯，坐在陽台上欣賞湖光山色非常愜意
Sheng-Hsiung, 1-night family trip
Verified Hotels.com guest review