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The Senses Resort

4 stars4 stars
111/7 Nanai RoadPatong Beach, PatongPhuket83150Thailand, 800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
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Excellent4.4 / 5
Bar and Beverages
Bar is awesome
Pool
Great pool
Cleanliness
Clean
Service
Fantastic service
412See all 412 Hotels.com reviews
From 764 reviewsTripAdvisor Traveller Rating

The Senses Resort

Hotel Info: 800 1205131

from S$94
  • The Rejuvenation Suite with Private Jacuzzi - Free Minibar
  • The Senses Suite with Private Jacuzzi- Free Minibar
  • Deluxe Room - Free Upgrade to Deluxe Balcony Sea View
  • Deluxe Room Sea View Corner Room
  • Deluxe Room Pool Access Sea View
  • Deluxe Room, Balcony, Sea View
  • Deluxe Room, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. Construction work will be taking place nearby from 2 February-30 September, 2017 between the hours of 10AM-5PM. There may be some noise disturbance from the construction work. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Offsite

  • Free shopping center shuttle

  • Free beach shuttle

Also known as

  • Senses Kathu
  • Senses Resort
  • Senses Resort Kathu
  • The Senses Resort Patong, Phuket
  • Senses Resort Patong
  • Senses Patong

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: THB 1000.00 per night

The charges below are included in the total price displayed:

  • Gala dinner fee

Optional extras

Rollaway beds are available for THB 1600 per night

Buffet breakfast is offered for an extra charge of THB 500 for adults and THB 250 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one way)

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free beach shuttle
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space size (feet) - 4304
  • Conference space size (meters) - 400
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 8
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Unwind has massage/treatment rooms. Services include Thai massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

Splash Mountain Bar - This poolside rooftop bar specializes in international cuisine and serves light fare only.

The Love Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Happy hour is offered.

Eat More Restaurant - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine. A children's menu is available.

The Senses Resort’s small print

Also known as

  • Senses Kathu
  • Senses Resort
  • Senses Resort Kathu
  • The Senses Resort Patong, Phuket
  • Senses Resort Patong
  • Senses Patong

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: THB 1000.00 per night

The charges below are included in the total price displayed:

  • Gala dinner fee

Optional extras

Rollaway beds are available for THB 1600 per night

Buffet breakfast is offered for an extra charge of THB 500 for adults and THB 250 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1000 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around The Senses Resort

Landmarks

  • Patong Beach (1.1 mi / 1.7 km)
  • Bangla Night Street (0.8 mi / 1.3 km)
  • Bangla Boxing Stadium (0.4 mi / 0.7 km)
  • Patong Boxing Stadium (0.7 mi / 1.1 km)
  • Jungceylon Shopping Center (0.7 mi / 1.2 km)

Getting around

  • Airport shuttle (surcharge)
  • Free shopping center shuttle
  • Free beach shuttle
  • Phuket (HKT-Phuket Intl.) 45-min drive
  • Free self parking

Recent reviews

Excellent 4.4 /5 from 412 reviews

The Senses Resort
Fair2.0 / 5
Inconsistent service, average breakfast
It was sub-par. Will not stay again. Was charged wrongly for an extra bed which never arrived as hotel was experiencing a peak season. My extra guest had to sleep on the sofa, but we were charged by the hotel. Was very angry with how they dealt with the issue, refusing the refund, and even charging a higher amount than was initially agreed on. Wifi is unstable, pool was average and breakfast was nothing to look forward to. Much room for improvement.
3 night family trip
The Senses Resort
Excellent4.0 / 5
Nice hotel
Hotel was up on a hill and though the shopping was a slow 20 minutes walk, walking uphill to the hotel was tiring. The hotel does provide a tuk-tuk pick up and return to the hotel from the shopping and beach but then you have to stick to the timings. Staff were friendly and helpful. There was a nice infinity pool on the first floor. Breakfast was excellent with a wide spread of items including fried eggs and omelettes. The rooms were large and clean. Our balcony faced the sea. To note that the beach is far away and you will need to take the tuk-tuk there. Neighbourhood is quiet. Security seems good with guards stationed at the entrance.
3 night trip with friends
The Senses Resort
Outstanding5.0 / 5
Great place, but lacking value added services
The Rejuvenation Suite was fantastic for a coulple getaway. We had privacy and was provided with a great view overlooking Patong and the sea in the distance. Might want to book your stay for the exact duration as extending at the same room type prove to be difficult as its fully book during our stay. Hotel representative responded promptly through email, when enquired about extending my stay 1-2 weeks before checking in. However, they totally ignored my additional enquiries within the same correspondence regarding any additional packages or any value added requests that they could provide or fulfil to make my anniversary trip more memorable. Overall, the hotel was worth the stay, just hope they improve on their value added services to make themself more exceptional.
2 night romance trip
The Senses Resort
Excellent4.0 / 5
Good for a get away break
Nice place for an away break with good access to the local area and free shuttle bus to beach and shopping mall, swimming pool quite deep at 1.5m and no shallow area so not good for learner swimmers. Prices in the area not the cheapest but still OK
7 night trip
The Senses Resort
Outstanding5.0 / 5
Good services and nice hotel
For just a couple $ more, I booked a deluxe room with balcony and sea view. It is worth every cents. I was given a room at the 4th floor.The room is large,have a big a great view of city, sea and the nice swimming pool. The hotel and its facilities is both clean and well maintained. Overall I have an pleasant experience during my stay there.There are 2 experiences that I would like to share. 1) When I asked for a late check out due to late flight, they offered me longer than what I was normally expected. 2) The shuttle to the mall was full and they managed to slot me in. The hotel is on higher ground so expect some uphill walk. If there is anything I hope to see, I hope they can have better ventilation (although they have 2 standing fans) at the lobby both for the comfort for their staff as well as the guests.
2 night trip

See all reviews

The Senses Resort

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