Guests
All properties in Phu Quoc, Kien Giang Province, Vietnam

Novotel Phu Quoc Resort

Luxury Phu Quoc resort with 2 outdoor pools, connected to a shopping center

  • Free WiFi and free parking
From
S$94

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Exterior
  • Exterior
  • Beach
  • Pool
  • Exterior
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Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang, Vietnam
8.6.Fabulous.
  • Terrible service, many mistakes, small room without bathtub

    Dec 25, 2019

  • It's a nice resort and the majority of the staff is friendly, but what really ruins the…

    Dec 20, 2019

See all 343 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Convenient
Walkable
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 366 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 poolside bars
  • 2 outdoor pools
  • Breakfast available

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Connecting/adjoining rooms available

What’s around

  • On the beach
  • Walking Street Phu Quoc - 1 min walk
  • Suoi Tranh Waterfall - 2.7 mi / 4.3 km
  • Phu Quoc Beach - 3.1 mi / 5 km
  • Long Beach Center - 5.6 mi / 9 km
  • Coi Nguon Museum - 5.6 mi / 9 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Twin Room, 2 Twin Beds
  • Superior Double Room, 1 Double Bed
  • Superior Room, 2 Twin Beds
  • Superior Suite, 1 Double Bed
  • Deluxe Bungalow, 1 King Bed
  • Deluxe Villa, 3 Bedrooms
  • Deluxe Villa, 4 Bedrooms
  • Superior Double Room, 1 Double Bed, Ocean View
  • Deluxe Bungalow, 1 King Bed, Private Pool, Beachfront
  • Deluxe Bungalow, 1 King Bed, Private Pool
  • Superior Twin Room, 2 Twin Beds, Ocean View

What’s around

Landmarks

  • On the beach
  • Walking Street Phu Quoc - 1 min walk
  • Suoi Tranh Waterfall - 2.7 mi / 4.3 km
  • Phu Quoc Beach - 3.1 mi / 5 km
  • Long Beach Center - 5.6 mi / 9 km
  • Coi Nguon Museum - 5.6 mi / 9 km
  • Dinh Ba Thuy-Long Thanh-Mau - 7.2 mi / 11.6 km
  • Dinh Cau - 7.4 mi / 11.9 km
  • Phu Quoc Night Market - 7.5 mi / 12 km
  • Dinh Cau Beach - 7.6 mi / 12.2 km
  • Huynh Khoa Fish Sauce Factory - 8.1 mi / 13 km

Getting around

  • Phu Quoc (PQC-Phu Quoc Intl.) - 10 min drive
  • Free airport shuttle
  • Free area shuttle
  • Free shopping center shuttle
map
See on map
Duong Bao Hamlet, Duong To Commune, Phu Quoc, Kien Giang, Vietnam

At a glance

Hotel size

  • This hotel has 366 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • 2 poolside bars
  • Beach bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Spa services on site
  • Sauna
  • Free bicycles on site
  • Playground on site
  • Scuba diving nearby
  • Health club

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 5059
  • Conference space size (meters) - 470
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Grab bar - near toilet

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish
  • Vietnamese

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Premium bedding

Things to enjoy

  • Individually decorated
  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages and manicures and pedicures.

Dining

Food Exchange - This restaurant specializes in international cuisine and serves lunch and dinner.

Specialty - This restaurant specializes in Vietnamese cuisine and serves lunch and dinner. Open daily.

Phu Quoc Seafood - Onsite seafood restaurant. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of VND 404000 for adults and VND 202000 for children (approximately)

Children & extra bedsPay at property

  • Rollaway beds are available for VND 810000.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted.

Also known as

  • Novotel Phu Quoc Resort
  • Novotel Phu Quoc Resort Phu Quoc
  • Novotel Phu Quoc Resort Resort Phu Quoc
  • Novotel Phu Quoc Resort Hotel Phu Quoc Island
  • Novotel Phu Quoc
  • Novotel Phu Quoc Resort Phu Quoc Island, Vietnam
  • Novotel Resort
  • Novotel Phu Quoc Resort Hotel Phu Quoc Island
  • Novotel Phu Quoc Resort (opening February 2016)
  • Novotel Phu Quoc Resort (opening January 2016)
  • Vietnam
  • Novotel Phu Quoc Resort Resort

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Novotel Phu Quoc Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include May (4.8 mi), Cafe Iris (5 mi), and Wing Restaurant (5.1 mi).
  • Yes, a free airport shuttle is available.
  • Have fun with onsite activities such as cycling, and improve your game on the tennis courts. Enjoy a swim in one of the 2 outdoor swimming pools or use the resort's other amenities, which include 2 poolside bars and 2 bars. Novotel Phu Quoc Resort also has a sauna and a health club, as well as a garden.
8.6.Fabulous.
  • 6.0.Good

    The room is big the service is good only a big far from the town

    3 night family trip, Dec 10, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Overall highly recommended... The staff needs more training in serving more customers..

    4 night family trip, Dec 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The resort is well maintained and the room is very spacious with great view

    Desmond, 3 night trip with friends, Aug 8, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The employees were so sweet, helpful and nice! Everybody spoke good English. The villa we rented was in bad shape, in the garden there were old cigarettes and some garbage as well. Old ash were on the pool table.

    Julie, 2 night trip with friends, Mar 15, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    its my second time to stay here, everything are good except floor of the room is a bit not clean and the shower water is not hot enough however, the environment and service are quite excellent

    Chen hao, 3 night trip with friends, Feb 8, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    nice for short trip

    nice, but there are mosquitoes even though staying in 5th floor

    2 night trip with friends, Jan 6, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great resort

    An amazing trip for the beginning of 2021. The resort is beautiful, the Staff is friendly and helpful, food is great and the beach is just beautiful. ^v^

    PHUONG NHAN, 3 night family trip, Dec 30, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Would love to be back

    Excellent place to stay. Staff is very friendly. We got some complementary pleasant surprises. The property has all facilities in one place. Out of the city but you don’t miss city ...

    Neeraj, 3 night family trip, Dec 21, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice area

    VERY nice place, we lived in the bungalow and the room was amazing - A lot of free space around and very well maintained. Staff was great and the food very reasonable priced and good. Highly recommended

    Jeppe, 4 night family trip, Dec 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    You won't get wrong with Novotel

    As a frequent flyer, I've been staying in different Novotels globally. This one in Phu Quoc also shows the typical standards of Novotel. Clean guest room with a bathtub. Polite and helpful staffs. Not very surprised but bunch of selection of buffet breakfast. The best part is it comes with private beach which is very good to enjoy the sunset.

    2 night trip, Jun 18, 2020

    Verified Hotels.com guest review

See all 343 reviews