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Palais Hansen Kempinski Vienna

5 stars
Schottenring 24ViennaVienna1010Austria, ‏800 1205131 (Singapore Toll Free) +1-817-524-0058 (From abroad)
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Outstanding4.8 / 5
Vibe
Awesome vibe
Service
Fantastic service
Wellness Area
Great wellness & sports facilities
Value for money
Poor value for money
248See all 248 Hotels.com reviews
From 929 reviewsTripAdvisor Traveller Rating

Palais Hansen Kempinski Vienna

Hotel Info: 800 1205131

from S$396
  • Superior Double Room
  • Palais Suite
  • Hansen suite
  • Junior Suite
  • Deluxe Double Room (Grand)
  • Deluxe Double Room
  • Ring Suite

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets allowed *

Internet

  • Free wired Internet access in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available on request) *

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (roundtrip)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms
  • Computer station
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1873
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • IPad
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Kempinski The Spa has 6 treatment rooms including rooms for couples. Services include massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy.

Dining

Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.

Die Kueche - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

Lobby Bar und Lounge - Onsite bar.

Cigar Lounge - Onsite bar.

Palais Hansen Kempinski Vienna’s small print

Also known as

  • Hansen Kempinski
  • Palais Kempinski
  • Hansen Kempinski Vienna
  • Kempinski Hansen Vienna
  • Kempinski Palais Hansen Vienna
  • Kempinski Palais Vienna
  • Palais Hansen Kempinski
  • Palais Hansen Kempinski Hotel
  • Palais Hansen Kempinski Hotel Vienna
  • Palais Hansen Kempinski Vienna

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 42.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 30 per pet, per day

Airport shuttle service is offered for an extra charge of EUR 60 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.8 /5 from 248 reviews

Palais Hansen Kempinski Vienna
Outstanding5.0 / 5
Highly recommended
The hotel is in very good condition and service is excellent.
4 night romance trip
Palais Hansen Kempinski Vienna
Outstanding5.0 / 5
Best Hotel Ever
Possibly the best hotel we've ever stayed in, with superb staff in every department.
4 night romance trip
Palais Hansen Kempinski Vienna
Outstanding5.0 / 5
Splendid stay
Everyone on the staff was very cheery and friendly. We always felt welcome. Due special mention was the waiter Marco in the Kuchen. He was very efficient and gave us interesting information about Vienna. We are most grateful for the spectacular service we received from the concierge desk. Martin and Daniel made a special effort to secure hard-to-get tickets for us to Three Penny Opera. Wonderful!
5 night romance trip
Palais Hansen Kempinski Vienna
Outstanding5.0 / 5
a great place to stay in vienna
excellent hotel in vienna with a very accommodating and friendly staff, always ready to help with whatever is needed and never having to wait for service
2 night romance trip
Palais Hansen Kempinski Vienna
Outstanding5.0 / 5
Great Choice!
Pleasant stay. Clean and friendly staff. A short walk from the old city.
3 night romance trip

See all reviews

Palais Hansen Kempinski Vienna

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