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Crowne Plaza Kochi, an IHG Hotel

Lakefront hotel in Ernakulam with 3 restaurants and spa

  • Free WiFi and free parking
From
S$62

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XI/641A Kundanoor Junction, Ernakulam, 682 304, Kerala, India
8.4.Very good.
  • Good

    Dec 20, 2019

  • Back water view is beautiful. Breakfast hygiene not great

    Feb 25, 2020

See all 49 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 269 guestrooms
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace

For families

  • Free cribs/infant beds
  • Children's pool
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • On the waterfront
  • Kerala Folklore Museum - 1.8 mi / 2.9 km
  • Vembanad Lake - 2.2 mi / 3.5 km
  • Poornathrayesa Temple - 4.2 mi / 6.7 km
  • Hill Palace - 4.3 mi / 7 km
  • Rameshwaram Temple - 5.1 mi / 8.2 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking, View (Backwater View)
  • Deluxe Room (Crowne Plaza)
  • Club Room, 1 King Bed, Non Smoking, City View (Executive)
  • Suite, 1 King Bed, Non Smoking, View (Backwater View)
  • Presidential Suite, 1 King Bed, Non Smoking
  • Club Room, 1 King Bed, Non Smoking, City View (Premium Executive)
  • Deluxe Room, 2 Twin Beds, Non Smoking, View (Backwater View)
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View

Location

XI/641A Kundanoor Junction, Ernakulam, 682 304, Kerala, India
  • On the waterfront
  • Kerala Folklore Museum - 1.8 mi / 2.9 km
  • Vembanad Lake - 2.2 mi / 3.5 km

What’s around

Landmarks

  • On the waterfront
  • Kerala Folklore Museum - 1.8 mi / 2.9 km
  • Vembanad Lake - 2.2 mi / 3.5 km
  • Poornathrayesa Temple - 4.2 mi / 6.7 km
  • Hill Palace - 4.3 mi / 7 km
  • Rameshwaram Temple - 5.1 mi / 8.2 km
  • Durbar Hall Art Gallery - 5.2 mi / 8.4 km
  • Centre Square Mall - 5.7 mi / 9.2 km
  • Prestige TMS Square - 5.9 mi / 9.4 km
  • Spice Market - 6.2 mi / 10 km
  • Jawaharlal Nehru Stadium - 6.4 mi / 10.2 km

Getting around

  • Cochin International Airport (COK) - 50 min drive
  • Tirunettur Station - 8 min drive
  • Cochin Chottanikkara Road Station - 10 min drive
  • Cochin Aroor Station - 10 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)

At a glance

Hotel size

  • This hotel has 269 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Couples wishing to share a room must provide proof of marriage

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking (INR 500 per day)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • No alcohol allowed onsite
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Barbecue grills

Things to do

  • Number of outdoor pools - 2
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Pool cabanas (surcharge)
  • Health club
  • Spa tub
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 10743
  • Conference space size (meters) - 998
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways

Languages Spoken

  • Arabic
  • Chinese
  • English
  • Hindi
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • LED TV
  • Cable TV channels
  • IPod docking station

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Sohum Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily.

Dining

Mosaic - This poolside restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Aroma Lounge and Deli - This café serves light fare only. Open 24 hours. Open daily.

ConneXions Bar - This bar overlooks the garden. Guests can enjoy alfresco dining (weather permitting). Open daily.

Trilogi - Overlooking the garden, this theme restaurant specializes in local cuisine and serves dinner only. Open daily.

Sky Grill - This restaurant specializes in barbecue. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of INR 820 for adults and INR 500 for children (approximately)
  • Airport shuttle service is offered for an extra charge of INR 1943 per vehicle (one way)
  • Train station pick-up and train station drop-off service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for INR 1000.0 per day
  • Babysitting/childcare is available for an extra charge
  • Airport shuttle service for children costs INR 2250.00 (one-way)

ParkingPay at property

  • Extended parking costs INR 500 per day
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Crowne Plaza Kochi
  • Hotel Crowne Plaza Kochi
  • Crowne Plaza Kochi Kochi
  • Crowne Plaza Hotel
  • Crowne Plaza
  • Crowne Plaza Kochi Cochin
  • Crowne Plaza Kochi
  • Crowne Plaza Kochi, An Ihg
  • Crowne Plaza Kochi, an IHG Hotel Hotel
  • Crowne Plaza Kochi, an IHG Hotel Ernakulam
  • Crowne Plaza Kochi, an IHG Hotel Hotel Ernakulam
  • Crowne Plaza Kochi Hotel
  • Crowne Plaza Kochi Hotel Cochin
  • Kochi Crowne Plaza
  • Crowne Plaza Kochi Kerala/Maradu, India
  • Crowne Plaza Kochi Hotel
  • Hotel Crowne Plaza Kochi Kochi
  • Kochi Crowne Plaza Kochi Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Kochi, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking. Parking spots may be limited.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Aquaria The Boutique Resort (2.6 mi), Anugraha Restuarant (2.6 mi), and Hotel Annapoorna (2.9 mi).
  • Yes, an airport shuttle is available. The charge is INR 1943 per vehicle one way.
  • Crowne Plaza Kochi, an IHG Hotel has 2 outdoor pools, a spa, and a health club, as well as a picnic area and a garden.
8.4.Very good.
  • 4.0.Fair

    Extremely unhappy with the attentiveness of the staff at solving our issue. stayed here 3 nights, and complained several times about the ac not functioning properly. no action taken . considering such a hot city , this made us very uncomfortable

    srinath, 3 night trip, Feb 13, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    crowne bazaar

    If you are visiting Kochi, stay in Holiday In or Fort Kochi itself or go straight to Alleppey. Nothing special here. If you are on business and expect reliable, 5 star service, choose any other property, unless you like the peddling like in the bazaar -i personally like it, but not in a 5 star hotel! If you are unlucky like us, your category of room will be both available on your internet booking site and at the same time booked according to the hotel (?!?), but because they like you, they will upgrade for the full extra fee. And still forgetting to tell you the extra perks included with the upgrade (with luck some employee will tell you in passing, like they did with us). Half the hotel is facing huge roadworks. Ask for settling the bill the night before if you are leaving early the next morning, and you will still have to pay the another bill at check out. Add 30 min extra at least in case you have a plane or train to catch, we almost missed ours. Then expect an unintelligible bill to figure out final prices per item -I’m in IT engineer and i could barely figure. Expect also calls to your room peddling spa services, or the shopkeepers in the reception peddling your their stuff, like in the bazaar. Facilities need serious rework. Many signs of either poor craftsmanship and poor maintenance. The swimming pool is unimpressive. On the plus side: they really decorated very beautifully and originally the room for our anniversary. We loved it!

    3 night trip, Feb 2, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The stay was fantastic. I'll surely book it again for my next visit.

    sandeep, 3 night trip, Jan 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Check in was quick and easy, great service however too much traffic and noise

    2 night trip, Dec 5, 2019

    Verified Wotif guest review

  • 8.0.Very good

    Lovely rooms, room for improvement in the restaura

    Overall we had a very nice stay. The staff were very friendly. The food in Mosaic was okay. The staff could have been more attentive. The music in the upstairs restaurant was far too loud and ruined our experience at the rooftop bar. The rooms were lovely though!

    Kim, 1 night trip, Nov 22, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent

    Excellent hotel in all ways.Good and friendly staff. Good food. Good choice of wine. We had a family dinner at the roof top restaurant. The ambience was good , food and service was excellent. They hav two pools and respectable fitness area. Central location. The table at the coffee shop was like a tea table very low and not suitable for food they have in the menu.Rooms and bath area are of good size.

    S, 1 night family trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Happy!!!

    This time i am happy with all services

    THOMAS, 1 night business trip, Jun 21, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Beautiful rooms. Truly exceptional service, excellent buffet, everything clean, nice and well run. Also nice mini bar well stocked do you can relax and not leave your room. Highly recommend the water-facing rooms.

    1 night trip, Apr 9, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Calm and pleasant area to stay.The only problem was to reach there because of the traffic block due to the construction works in progress.

    1 night business trip, Mar 16, 2019

    Verified Expedia guest review

  • 6.0.Good

    The hotel is well kept and clean. The staff are very friendly and helpful. However, on the first night the AC was not working well and it was resolved the next day. When we used the bathtub, water came out through the sink drain and flooded the bathroom. They sent a person and fixed it immediately. We had two rooms. One room was great and the other had a musty odor. Other than these experiences, we had a good stay here.

    MBS, 2 night family trip, Mar 12, 2019

    Verified Expedia guest review

See all 49 reviews