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All properties in Umhlanga, KwaZulu-Natal, South Africa

Coastlands Umhlanga Hotel and Convention Centre

4-star hotel in Umhlanga with spa and outdoor pool

  • Free WiFi
From
S$93

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  • Outdoor Pool
  • Children’s Pool
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329 Umhlanga Rocks Drive, Umhlanga, 4319, KwaZulu-Natal, South Africa
8.4.Very good.
  • Sink in one of the rooms was leaking and we found it disturbing that one of the managers…

    Mar 4, 2021

  • The hotel was clean, the staff was friendly according to me everything was good

    Mar 3, 2021

See all 96 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Safe
Dining options
Easy parking
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Gym

Property highlights

Main amenities

  • 136 guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • KwaZulu-Natal Sharks Board - 3 min walk
  • Gateway Theatre of Shopping - 7 min walk
  • Umhlanga Main Beach - 24 min walk
  • Umhlanga Lighthouse - 26 min walk
  • Umhlanga Rocks Beach - 31 min walk
  • Umhlanga Lagoon Nature Reserve - 35 min walk
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room
  • Deluxe Double or Twin Room, Ensuite, Partial Ocean View
  • Family Quadruple Room, Multiple Beds, Non Smoking, Bathtub
  • Family Quadruple Room, Multiple Beds, Ensuite, Partial Ocean View
  • Executive Suite, 1 King Bed, Ensuite, Partial Ocean View

What’s around

Landmarks

  • KwaZulu-Natal Sharks Board - 3 min walk
  • Gateway Theatre of Shopping - 7 min walk
  • Umhlanga Main Beach - 24 min walk
  • Umhlanga Lighthouse - 26 min walk
  • Umhlanga Rocks Beach - 31 min walk
  • Umhlanga Lagoon Nature Reserve - 35 min walk
  • Umhlanga Lagoon Nature Trail - 40 min walk
  • Mount Edgecombe Country Club - 2.9 mi / 4.7 km
  • Sibaya Casino - 4.8 mi / 7.7 km
  • Beachwood Golf Course - 4.8 mi / 7.8 km
  • Japanese Gardens - 6.3 mi / 10.1 km

Getting around

  • King Shaka Intl. Airport (DUR) - 14 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Theme park shuttle (surcharge)
map
See on map
329 Umhlanga Rocks Drive, Umhlanga, 4319, KwaZulu-Natal, South Africa

At a glance

Hotel size

  • This hotel has 136 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle (available 24 hours)*
  • Cruise terminal shuttle*

Parking

  • Onsite self parking (ZAR 60 per day)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Beach shuttle (surcharge)
  • Outdoor pool
  • Health club
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Fleur De Lis Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

Saffron Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of ZAR 195 for adults and ZAR 195 for children (approximately)
  • Airport shuttle service is offered for an extra charge of ZAR 350 per person (one-way)
  • Cruise ship terminal shuttle, train station pick-up, and train station drop-off service is offered for an extra charge
  • Beach shuttle, shopping center shuttle, and theme park shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (amount varies)

Children & extra bedsPay at property

  • Airport shuttle for children between the ages of 4 and 11 costs ZAR 150 (one-way)

PetsPay at property

  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs ZAR 60 per day
  • RV/bus/truck parking is available for an extra charge

Pool, spa & gym (if applicable)Pay at property

  • Guests under 12 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted.

Also known as

  • Coastlands
  • Coastlands Umhlanga Hotel Convention Centre
  • Coastlands Hotel Umhlanga
  • Coastlands Umhlanga
  • Coastlands Umhlanga Hotel
  • Umhlanga Coastlands
  • Umhlanga Coastlands Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Coastlands Umhlanga Hotel and Convention Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs ZAR 60 per day. RV/bus/truck parking is available.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge. Contactless check-in and check-out are available.
  • Yes, Saffron Restaurant offers ocean views. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Greedy Buddha (6-min walk), The Hussar Grill (6-min walk), and Butcher Block (6-min walk).
  • Yes, an airport shuttle is available. The charge is ZAR 350 per person one-way.
  • No, this hotel doesn't have a casino, but Sibaya Casino (8-min drive) and Suncoast Casino and Entertainment World (14-min drive) are both nearby.
  • Coastlands Umhlanga Hotel and Convention Centre has a spa and an outdoor pool, as well as a health club.
8.4.Very good.
  • 6.0.Good

    Coastlands Umhlanga

    Was dissapointed in the housekeeping as underneath the bed was dirt from previous guest. Breakfast was not good but understandably COVID19 restrictions applied. Dinner ordered grilled prawns via room service. Prawns where NOT fresh, No veg in savoury rice as described. Overall a 5 outa 10 stay.

    Ziyaad, 1 night business trip, Jan 16, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Beautiful hotel, very clean and great comfort .

    Siduduzo, 1 night trip, Jul 31, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All boxes ticked. Thank you for your hospitality.

    I felt like I was in a five star hotel, the friendliest staff ever, everything else was as amazing. They did not make their dining area feel awkward. They made sure that i don't miss the buffet. Everything felt like there was no pandemic, even though they adhering to the covid rules but they still made me feel safe and comfortable.

    Felicia, 1 night trip, Jul 31, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Poor room condition

    Went to coastlands for my honeymoon and had so many problems with the room. The room telephone wasnt even working for me to call reception and complain. Had to use my cell to call them and only to have the maintenance guy come and disturb me on my honeymoon night wanting to do maintenance at 11pm at night

    Ricardo, 2 night trip, Mar 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Holiday

    Wss comfortable and staff friendly. Willl recommend.

    Mohamed Salim, 4 night trip, Feb 23, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    very good, stay clear of the top floor as the functions are noisy. I was surprised to pay for parking at R60 p/day as it was included in our previous stay.

    Abdool, 7 night trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    lie after lie from the management terrible

    Booked 2 rooms requested inter connecting rooms 9 months prior. Was given an upgrade with an inter connecting room which was taken away in ten minutes to be told after seeing 2 other rooms which were not suitable that the booking did not show the request for an inter connecting room as they advised our initial room had been booked in the time they showed us the other rooms. Basically it was lie after lie form the general manager as the lady at reception gave us originally the inter con ting room and he advised this was not shown on the booking. My wife and I eventually had to sleep with 1 child each as they were only 6 and 8 after changing from different rooms for 2 hours .

    Richard, 1 night family trip, Dec 6, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    My home away from home

    I stay at Coastlands often due to the quality of the service, the cleanliness and of course the price that is not too high.

    Dewald, 2 night business trip, Nov 19, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfortable clean room and food was delicious at the Buffet Dinner and Breakfast at the Saffron Restaurant.

    Belinda, 1 night trip, Nov 14, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very enjoyable overnight stay. Lovely big and spotless room with sea views. Pleasant breakfast with very good service. Would recommend.

    Debra Ann, 1 night trip, Oct 30, 2019

    Verified Hotels.com guest review

See all 96 reviews