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The Carlton Hsinchu

Photo gallery for The Carlton Hsinchu

Front of property
Down duvets, in-room safe, desk, blackout curtains
2 restaurants, breakfast served
Lobby
Separate bathtub and shower, free toiletries, hair dryer, towels

Overview of The Carlton Hsinchu

The Carlton Hsinchu

4.0 star property
Upmarket hotel in Hsinchu City Centre with 2 restaurants
8.2 out of 10 Very good
8.2/10 Very good

783 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • 24/7 front desk
The price is S$94
Price available on 04/07/2023
Map
225 Bei-Da Road, Hsinchu, 300
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Breakfast available
  • Room service
  • 24-hour business centre
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Fridge
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Hsinchu City Centre
  • National Tsing Hua University - 4 min drive

Getting around

  • Taoyuan International Airport (TPE) - 55 min drive
  • Hsinchu Xinhuang Station - 8 min drive
  • Hsinchu Shibo Station - 12 min drive
  • Hsinchu Station - 13 min walk
  • Airport shuttle (surcharge)

Restaurants

  • 葉家大粒粉圓冰 - 2 min walk
  • 戽斗滷肉飯 - 3 min walk
  • 卡爾登飯店 - 1 min walk
  • 滿美吐司部 - 2 min walk
  • 老黃豬腳大王 - 2 min walk
Map

About this property

The Carlton Hsinchu

A great choice for a stay in Hsinchu, The Carlton Hsinchu features an airport shuttle. Guests looking for a bite to eat can visit Share, one of 2 restaurants, which serves lunch and dinner. Fellow travellers love the helpful staff and breakfast.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 117 rooms

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Pool table

Working away

  • 24-hour business centre
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift
  • Wheelchair-accessible path to lift

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning

Sleep well

  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Special features

Dining

Share – This restaurant serves lunch and dinner.
Yueh Yuan – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately TWD 380 for adults and TWD 180 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for TWD 800.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

This property accepts credit cards and cash.

Also known as

Carlton Hotel-Beida
Carlton Hotel-Beida Hotel
Carlton Hotel-Beida Hotel Hsinchu
Carlton Hotel-Beida Hsinchu
Carlton Hotel Beida
Carlton Hotel Beida
The Carlton Hsinchu Hotel
The Carlton Hsinchu Hsinchu
The Carlton Hsinchu Hotel Hsinchu
The Carlton Hsinchu (Quarantine hotel)

Frequently asked questions

Does The Carlton Hsinchu offer free cancellation for a full refund?
Yes, The Carlton Hsinchu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Carlton Hsinchu?
As of 5 June 2023, prices found for a 1-night stay for 2 adults at The Carlton Hsinchu on 4 July 2023 start from S$94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Carlton Hsinchu?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Carlton Hsinchu?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by The Carlton Hsinchu?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Carlton Hsinchu?
You can check in from 3 PM - anytime. Check-out time is 11:00 AM.
Are there restaurants at or near The Carlton Hsinchu?
Yes, there are 2 on-site restaurants.
What's the area around The Carlton Hsinchu like?
The Carlton Hsinchu is in Hsinchu City Centre, a short 5-minute walk from Hsinchu City God Temple Night Market and 5 minutes' walk from Hsinchu City God Temple. The local area is considered walkable, as well as being good for shopping.

Reviews

8.2

Very good

8.3/10

Cleanliness

8.4/10

Staff & service

8.1/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Good

Room was better in the past
Carlton used to be quite good condition years back when I stayed. Unfortunately, this time I feel the condition was kinda old, don’t seems to be well maintained. Hygiene wish is acceptable though, and the service by staff are still good and friendly.
Lawrence, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

中央空調沒有暖氣，跟櫃檯反應送了一台非常小的暖氣。但有跟沒有一樣，房間還是很冷。後來櫃檯說可以換房間，但要換到沒有窗戶的房間，說：沒有窗戶的房間會比較暖？ 因為不喜歡沒有窗戶的房間就沒有換了，櫃檯給多給了一個棉被。 完全不推薦，也不會再訂這間飯店了
MEI-WEN, 2-night trip
Verified Hotels.com guest review

6/10 Good

Good size room, breakfast spread was nice with Japanese food (miso, tonkatsu, nato), nice lication with lots of eateries. Hotel room is old.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed 11 nights. Prepaid via Expedia, picked up room card and went straight to the room. Smooth staff-less check in. Large size executive queen room with good size bathroom in Taiwan standard. Balcony can overlook the city buildings. Only complaint about about the cleanliness is the aged carpet, needs an update. Food is better than expected with 3 meals delivered on time. After 3 days, hotel accommodated my request of vegetarian food only with great attitude and the same good quality meal. Will book this hotel again if needed.
Dongping, 11-night trip
Verified Expedia guest review

8/10 Very good

Normal
Normal
Jin Hwa, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Comfortable and enjoyable stay
Surprisingly comfortable room with a large bathroom.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great size room
The room was a great size and the bed was comfortable. We stayed two nights and enjoyed being able to stretch out and come back to a welcoming space.
Alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Raymond, 1-night trip
Verified Hotels.com guest review

8/10 Very good

整體還不錯，地理位置好。 房間活動空間大，但插座有點少。 浴室有浴缸、有乾溼分離。 櫃檯人員服務態度與品質良好。 飯店一樓可供停放自行車，適合環島旅行者。
思玄, 1-night trip with friends
Verified Expedia guest review