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Novotel Phuket Surin Beach Resort

4 stars4 stars
106/27 Moo 3, Surin BeachChoeng ThalePhuket83110Thailand
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Good3.8 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Beach
Beautiful beach
91See all 91 Hotels.com reviews
From 1,101 reviewsTripAdvisor Traveller Rating

Novotel Phuket Surin Beach Resort

from S$121
  • Deluxe Suite, One King Bed
  • Room, Accessible
  • Deluxe, Two Double Beds (Deluxe Pool Terrace)
  • Deluxe, One King Bed
  • Suite King Bed
  • Deluxe, One King Bed (Deluxe Pool Terrace)
  • Standard Room, 2 Twin Beds
  • Suite (Pool/Garden View)
  • Deluxe Room, 2 Twin Beds, Terrace, Poolside
  • Deluxe Room, 1 King Bed, Terrace, Poolside
  • Standard Room, 1 King Bed
  • Standard King or Twin
  • Superior Room, 1 King Bed, Garden View (Pool/Garden View)
  • Superior Room, 2 Twin Beds, Garden View (Pool/Garden View)
  • Suite, 1 King Bed, Terrace, Poolside
  • Suite, 1 King Bed
  • Standard King or Twin
  • Suite, One King Bed (Pool Terrace Suite)
  • Suite, 1 King Bed
  • Deluxe, Two Double Beds
  • Suite King Bed with Balcony
  • Standard King or Twin
  • Standard King or Twin
  • Two Bedrooms Suite
  • Suite, Multiple Beds
  • Superior King or Twin with Balcony

At a glance

Key facts

Hotel size

  • This hotel has 254 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking (limited)

Offsite

  • Free area shuttle

  • Free shopping center shuttle

Other information

  • Smoke-free property

Also known as

  • DoubleTree Resort Hilton Hotel Phuket Surin Beach
  • Surin Beach Phuket
  • DoubleTree Resort Hilton Hotel Phuket
  • DoubleTree Hilton Phuket Surin Beach
  • Novotel Phuket Surin Beach
  • Courtyard Hotel Cherngtalay
  • Courtyard Phuket At Surin Beach Hotel 1234587
  • Courtyard Surin Beach
  • Novotel Phuket Surin Beach Resort Thailand
  • DoubleTree Resort by Hilton Hotel Phuket Surin Beach
  • Novotel Phuket
  • DoubleTree Resort Hilton Phuket
  • Novotel Phuket Surin Beach Resort. Thailand
  • DoubleTree Resort Phuket
  • DoubleTree Resort Phuket Surin Beach
  • DoubleTree Resort Surin Beach
  • Hilton Hotel Surin Beach Phuket
  • Hilton Phuket Surin Beach
  • Hilton Surin Beach
  • Phuket Surin Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1200 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Swim-up bar
  • 24-hour room service
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Spa services on site
  • Bicycle rentals on site
  • Playground on site
  • Golfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Windsurfing nearby
  • Waterslide
  • Swim-up bar
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Meeting rooms 2
  • Computer station
Services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Year Built 2008
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Sofa bed size single
  • Premium bedding
Things to enjoy
  • Separate sitting area
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Dining

Asia Alive - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.

The Boardwalk - This poolside cocktail bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Champion Bar - This sports bar specializes in American cuisine and serves lunch and dinner. A children's menu is available. Happy hour is offered. Open daily.

TAI Sushi Bar - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

Novotel Phuket Surin Beach Resort’s small print

Also known as

  • DoubleTree Resort Hilton Hotel Phuket Surin Beach
  • Surin Beach Phuket
  • DoubleTree Resort Hilton Hotel Phuket
  • DoubleTree Hilton Phuket Surin Beach
  • Novotel Phuket Surin Beach
  • Courtyard Hotel Cherngtalay
  • Courtyard Phuket At Surin Beach Hotel 1234587
  • Courtyard Surin Beach
  • Novotel Phuket Surin Beach Resort Thailand
  • DoubleTree Resort by Hilton Hotel Phuket Surin Beach
  • Novotel Phuket
  • DoubleTree Resort Hilton Phuket
  • Novotel Phuket Surin Beach Resort. Thailand
  • DoubleTree Resort Phuket
  • DoubleTree Resort Phuket Surin Beach
  • DoubleTree Resort Surin Beach
  • Hilton Hotel Surin Beach Phuket
  • Hilton Phuket Surin Beach
  • Hilton Surin Beach
  • Phuket Surin Beach

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for THB 1200 per night

Buffet breakfast is offered for an extra charge of THB 450 for adults and THB 225 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of THB 1300 per vehicle (one-way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 91 reviews

Novotel Phuket Surin Beach Resort
Outstanding5.0 / 5
Kids friendly hotel
Staff service was fantastic. Super kids friendly hotel. Great for families. The water slides were the highlights for my kids. Always had a hard time dragging them away. Rooms were spacious. (Got upgraded to a family suite helps!) Hotel is located in a quiet area of Surin. Although the beach is less than 10 mins walk away. The beach is quiet and clean. There are two 24 hours minimarts also10 min walk away. Restaurants selling cheap Thai food is probably 15min walk away, by the main road. Definitely will return!
5 night family trip
Novotel Phuket Surin Beach Resort
Excellent4.0 / 5
Great location and people.
We were greeted by courteous staff every time and the surrounding was less crowded this time round perhaps due to low season. We were upgraded to the suites, but it still has the same problem where the there were some weird smells coming out from the AC and the room in general, as the rooms are quite old.
3 night romance trip
Novotel Phuket Surin Beach Resort
Excellent4.0 / 5
Family friendly
Traveled with our 2 month old son and staff went out of their way to make us feel welcome and our son cared for. Cot and baby bath we're in the room on arrival. Facilities were great. Clean and uncrowded beach a short walk away. Only negative was an overly long wait for in-room dining one night which management we're quick to rectify and apologise for.
3 night family trip
Novotel Phuket Surin Beach Resort
Outstanding5.0 / 5
great stay and great for family with kids
4 night family trip
Novotel Phuket Surin Beach Resort
Excellent4.0 / 5
Getting a discount because it needs renovation.
The staff seem to doing the best they can with a hotel that has had 2 previous owners, and is in need of a thorough renovation. The pool is great, but tiles are falling off. The rooms excellent, but some damp issues seen through doors that do not open and close great. The staff always friendly and helpful. Some mosquitoes are around, including in the rooms, so you need to keep your doors closed. They have some weird rules about heating up baby food. ie. if its not bought there, do not try. But you can get around that if you mentioned special diets, etc. They apparently have plans to renovate and when that is done, i think it will be perfect. Oh, and the kids areas and activities are faultless.
17 night family trip

See all reviews

Novotel Phuket Surin Beach Resort

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