8/10 Very good
19 July 2023
Some rooms are horrible and some are okay
The first room I got, the AC didn’t work, the phone didn’t work, the drawers on a cabinet were off track, and an electric plug to a lamp was loose and the lamp flickered off and on. I complained and they tried to send someone out to fix the AC. I finally got the manager to switch my room and they upgraded my room. The upgraded room was okay and the AC worked well. I tried the restaurant three times during my stay. The food was overpriced and not very good. The drinks at the pool bar were very good and the pool was nice. The hotel has some beautiful landscaping and the staff were friendly and helpful. There were a few power outages at the hotel during my stay, other hotels did not seem to be affected. One power and water shut off was planned and notice was given ahead of time. We were without water and electricity for about 6 hours.
David Charles Allain
David Charles Allain, 6-night trip
Verified Hotels.com guest review