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Renaissance Shanghai Caohejing Hotel - Shanghai

5-starFor the benefit of our customers, we have provided a rating based on our rating system.
Great for familiesThis property has good facilities for families.
397 Tianlin Road, Caohejing Hi-Tech Park, Shanghai, Shanghai, 200233, China

Luxury hotel with 3 restaurants, near Caohejing Hi-Tech Park
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 458 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

WiFi
Good internet service
Breakfast
Tasty breakfast
Room
Great room
Location
Great location

Renaissance Shanghai Caohejing Hotel - Shanghai

More Info: 6823 2342

from S$123
  • Club Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Premier Room, 1 King Bed
  • Club Suite, 1 Bedroom, Business Lounge Access
  • Deluxe Room
  • Club Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Premier Room, 2 Double Beds

What’s around Renaissance Shanghai Caohejing Hotel - Shanghai

Top spots nearby

Recommended by this property

  • Caohejing Hi-Tech Park (1-minute walk)
  • Guilin Park (20-minute walk)
  • Hongqiao Golf Club (21-minute walk)
  • Hongqiao Int'l Pearl City (26-minute walk)
  • Jinjiang Action Park (28-minute walk)
  • Shanghai Everbright Convention & Exhibition Center (28-minute walk)
  • Xujiahui Shopping District (5 km)
  • Shanghai Disneyland© (25.6 km)

Getting around

  • Shanghai (SHA-Hongqiao Intl.) - 8 min drive
  • Shanghai (PVG-Pudong Intl.) - 31 min drive
  • Shanghai South Railway Station - 6 min drive
  • Shanghai Hongqiao Railway Station - 13 min drive
  • Shanghai Railway Station - 15 min drive
  • Caohejing Hi-Tech Park Station - 9 min walk
  • Hechuan Road Station - 19 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 373 rooms
  • This hotel is arranged over 26 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Full-service spa
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11733
  • Conference space size (meters) - 1090
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Disabled parking
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Things to enjoy
  • Individually decorated
  • Individually furnished
Freshen up
  • Partially open bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Touch SPA. Services include hot stone massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Smoki Moto - This restaurant specializes in Korean cuisine and serves lunch and dinner. Reservations are required.

Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.

CAFE BLD - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Reservations are required.

The Lounge - Onsite gastropub.

Renaissance Shanghai Caohejing Hotel - Shanghai’s small print

Also known as

  • Caohejing Renaissance
  • Shanghai Renaissance Caohejing Hotel
  • Renaissance Shanghai Caohejing
  • Renaissance Shanghai Caohejing Hotel Hotel
  • Renaissance Shanghai Caohejing Hotel Shanghai
  • Renaissance Shanghai Caohejing Hotel Hotel Shanghai
  • Renaissance Caohejing
  • Renaissance Caohejing Hotel
  • Renaissance Hotel Caohejing
  • Renaissance Shanghai Caohejing
  • Renaissance Shanghai Caohejing Hotel
  • Shanghai Caohejing
  • Shanghai Caohejing Hotel
  • Shanghai Renaissance Caohejing

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs CNY 56 per day

Rollaway beds are available for CNY 157.41 per day

Buffet breakfast is offered for an extra charge of CNY 227.70 for adults and CNY 113.85 for children (approximately)

Airport shuttle service is offered for an extra charge of CNY 470 per vehicle (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Superb 9.0 From 68 reviews

Fair 4.0
stained towels, limited vegetarian
Hotel staff is fine but hardly anyone speaks english. The rooms and the hotel in general is getting tad old with furnishings run down and needs improvement. Rooms are bit small. When i checked in they didn't even had a courtesy to send some to my room with my bag to direct me to the room and other amenities and information. The food is fine but the options for vegetarians are very very less. In the entire buffet dinner range the only thing vegetarian was salad and pasta. others had either seafood or eggs. Towels provided to me had stain and the air conditioning was poor, which was switching off the cooling again and again. I only received a patient hearing and an apology. Wish i could get my refund. I dot think it deserves a 5 star rating and leave alone a Marriott group tag. Didn't expect such experience from this hotel chain.
MOHIT, inBusiness trip
Exceptional 10.0
Room is clean and comfortable. Service at Renaissance is always very good.
HUNG PHENG, auBusiness trip
Exceptional 10.0
Pretty nice hotel, kind staff
Overall it was good. Friendly staff, well cleaned room. Kind staff of restaurant. Reasonable price of buffet dinner. All things great except nothing around the hotel; but taxi was convenient for my family, not much bothered from it.
JONG HEON, kr2 night family trip
Exceptional 10.0
Director of Production
I love staying at the Renaissance Caohejing Hotel. The staff is always friendly, the facility extremely clean and there is a copious amount of delicious food to chose for breakfast.
Sharon, us4 night business trip
Good 6.0
I was there on Business and had a weekend layover and decided to take a tour. The Concierge staff did not speak English well and we had some miscommunications regarding my tour. However, when I expressed my displeasure and frustration with the hotel manager he apologetic and quick to "make it right".
Pat, us4 night business trip

Renaissance Shanghai Caohejing Hotel - Shanghai

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