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Hotel Casa Maya - Near Langosta Beach

3.5 star property
3.5-star beachfront aparthotel with water park, near Langosta Beach

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Hotel Casa Maya - Near Langosta Beach

Photo gallery for Hotel Casa Maya - Near Langosta Beach

Children’s activities
On the beach, white sand, free beach cabanas, sun-loungers
Down duvets, minibar, in-room safe, iron/ironing board
Down duvets, minibar, in-room safe, iron/ironing board
Microwave, coffee/tea maker

Overview of Hotel Casa Maya - Near Langosta Beach

8.0 out of 10 Very good
8.0/10 Very good

Property highlights

  • Pool
  • Airport transfer
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Air conditioning
Map
Cancun, QROO
Main amenities
  • 321 smoke-free apartments
  • Daily housekeeping
  • Marina
  • On the beach
  • Restaurants and 2 bars/lounges
  • 2 outdoor pools
  • Water park
  • Breakfast available
  • Health club
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
Feel at home
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Microwave
  • Private bathroom

Room options

View all photos for Ambassador Suite

Living area

Ambassador Suite

  • 72 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Studio

Down duvets, minibar, in-room safe, iron/ironing board

Standard Studio

  • 32 sq m
  • Studio
  • Sleeps 4

View all photos for Apartment Standard

Down duvets, minibar, in-room safe, iron/ironing board

Apartment Standard

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room Standard

Down duvets, minibar, in-room safe, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds

About this area

What's nearby

  • In Zona Hotelera
  • Tortuga Beach - 14 min walk
  • Langosta Beach - 1 min drive
  • Turtle Beach - 4 min drive
  • Puerto Cancun Marina Town Center - 4 min drive
  • Forum Beach - 8 min drive
  • Cancun Convention Center - 6 min drive
  • Gaviota Azul Beach - 9 min drive
  • Plaza Las Americas - 6 min drive
  • Plaza 28 - 7 min drive
  • La Isla Shopping Mall - 9 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 25 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Las Olas - 10 min walk
  • Venecia - 9 min walk
  • Swim-up Bar - 5 min walk
  • Sport Bar - 9 min walk
  • Lobby Bar - 1 min walk
Map

About this property

Hotel Casa Maya - Near Langosta Beach

At Hotel Casa Maya - Near Langosta Beach, you can spend time at the beach enjoying free cabanas, beach umbrellas and volleyball, plus you'll only be within a 10-minute drive of La Isla Shopping Mall. Guests in the mood for pampering can indulge in spa services, and there's fun for everyone with the 2 outdoor pools and water park. La Veranda serves international cuisine and is open for breakfast, lunch and dinner. There are 2 bars/lounges and a marina, and apartments offer balconies and flat-screen TVs. Fellow travellers like the pool and overall property condition.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Property amenities

Beach

  • On the beach
  • Free beach cabanas
  • Free beach club on site
  • Beach towels
  • Beach sunloungers
  • Beach umbrellas

Pool/Spa

  • 2 outdoor pools
  • Sunloungers
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge) from 9:00 AM to 11:00 PM
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)
  • Car not required

Family friendly

  • Free cot/infant bed
  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Children's games

Restaurants on site

  • La Veranda

Food and drink

  • Microwave
  • Coffee/tea maker

Dining

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: MXN 370 for adults and MXN 185 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Minibar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Down duvet
  • Bed sheets provided

Bathrooms

  • Bath or shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided
  • Hairdryer
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable service
  • TV in a common area

Outdoor areas

  • Balcony
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station

Climate control

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-width doorways
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Window screens
  • Phone
  • Luggage storage
  • Safe at front desk
  • Iron/ironing board (on request)

Location highlights

  • Near the ocean
  • Near the sea
  • Near the boardwalk
  • Near the airport
  • In the entertainment district

Things to do

  • Health club
  • Water park admission (surcharge)
  • Beach volleyball on site
  • Marina on site
  • Motorised watercraft on site
  • Basketball on site
  • Volleyball on site
  • Kayaking nearby
  • Segway hire/tours nearby
  • Ecotours nearby
  • Parasailing nearby
  • Boat tours nearby
  • Scooter/moped rentals nearby
  • Golf lessons nearby
  • Snorkelling nearby
  • Zip-lining nearby

Safety features

  • Smoke detector
  • Window guards

General

  • 321 rooms
  • 8 floors
  • 2 buildings

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services.

Dining

La Veranda – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: MXN 79.88 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 370 for adults and MXN 185 for children
  • Airport shuttle service is offered for an extra charge of MXN 1600 per vehicle (return. Maximum occupancy 8)
  • Local area shuttle service is offered for an extra charge
  • Late checkout can be arranged for an extra charge

Renovations and closures

This property is closed from 1 November 2023 to 31 July 2024 (dates subject to change).
This property will be closed from 1 November 2023 to 31 July 2024 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility or hot tub

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a smoke detector and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Casa Maya
Casa Maya Cancun
Casa Maya Hotel
Hotel Casa Maya
Hotel Casa Maya Cancun
Maya Casa
Cancun Casa Maya
Casa Maya Cancun Hotel Cancun
Casa Maya Hotel Cancun
Imperial Fiesta Club Hotel Casa Maya

Frequently asked questions

Is Hotel Casa Maya - Near Langosta Beach currently open?
This property is closed from 1 November 2023 to 31 July 2024 (dates subject to change).
Does Hotel Casa Maya - Near Langosta Beach offer free cancellation for a full refund?
Yes, Hotel Casa Maya - Near Langosta Beach does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Casa Maya - Near Langosta Beach?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Casa Maya - Near Langosta Beach?
Yes, there are 2 outdoor pools and a children's pool.
Are pets allowed at Hotel Casa Maya - Near Langosta Beach?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Hotel Casa Maya - Near Langosta Beach?
Yes, there's free self parking. On-site parking includes off-street options.
Is an airport shuttle service offered by Hotel Casa Maya - Near Langosta Beach?
Yes, an airport shuttle is available from 9:00 AM to 11:00 PM on request. The charge is MXN 1600 per vehicle return.
What are the check-in and check-out times at Hotel Casa Maya - Near Langosta Beach?
You can check in from 2:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Hotel Casa Maya - Near Langosta Beach and nearby?
Have fun during the warmer months with activities such as volleyball. Additional recreation on-site includes basketball and volleyball. Enjoy a swim in one of the 2 outdoor swimming pools or use the aparthotel's other amenities, which include 2 bars and a water park. Hotel Casa Maya - Near Langosta Beach also has a health club and spa services, as well as a garden.
Are there restaurants at or near Hotel Casa Maya - Near Langosta Beach?
Yes, La Veranda offers international cuisine.
Does Hotel Casa Maya - Near Langosta Beach have any outdoor private spaces?
Yes, each apartment features a balcony.
What's the area around Hotel Casa Maya - Near Langosta Beach like?
Hotel Casa Maya - Near Langosta Beach is a short 3-minute walk from Langosta Beach and 14 minutes' walk from Tortuga Beach.

Reviews

8.0

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Juan, 3-night trip
Verified Hotels.com guest review

8/10 Very good

lyndee, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Jose, 6-night trip
Verified Expedia guest review

10/10 Exceptional

ILIANA, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Is a great location. Is a old hotel but is getting Remodeling. Afther the Remodeling is going to be better. Great walking location for ferry.
Omar, 4-night family trip
Verified Expedia guest review

4/10 Fair

Not impressed
Before our stay the hotel was great in communicating with me. Once we arrived and throughout our stay the staff was not very helpful or friendly. The hotel is run down. The room we stayed in was great, could do with an update, but was comfortable and great views.
Anthony, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Olivia Grace, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Good news the hotel is getting remodeled started in August 2023 closed for one year.
Omar, 1-night family trip
Verified Expedia guest review

8/10 Very good

Its nice
mayra, 8-night trip
Verified Expedia guest review