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Grand Istana Rama Hotel

4.0 star property
4-star beach hotel with spa, near Kuta Beach

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Grand Istana Rama Hotel

Photo gallery for Grand Istana Rama Hotel

Breakfast, lunch, dinner served; international cuisine, beach views
Breakfast, lunch, dinner served; international cuisine, beach views
Exterior
Minibar, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; international cuisine, beach views

Overview of Grand Istana Rama Hotel

7.8

Good

Property highlights

  • Pool
  • Airport transfer
  • Spa
  • Free WiFi
  • Air conditioning
  • Restaurant
Map
Jl. Pantai Kuta, Kuta, Bali, 80361
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Swim-up bar
  • 24-hour room service
  • Massage/treatment rooms
  • Conference centre
  • Business centre
For families
  • Children stay free
  • Children's pool
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace

Room options

View all photos for Grand Deluxe

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Deluxe

Minibar, in-room safe, desk, blackout curtains

Superior Deluxe

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Garden Suite

Minibar, in-room safe, desk, blackout curtains

Garden Suite

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior with Balcony

Minibar, in-room safe, desk, blackout curtains

Superior with Balcony

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Non Balcony

Minibar, in-room safe, desk, blackout curtains

Superior Non Balcony

  • 30 sq m
  • Sleeps 3
  • 1 Single Bed OR 1 Double Bed

About this area

What's nearby

  • In Downtown Kuta
  • Kuta Beach - 1 min walk
  • Legian Beach - 10 min walk
  • Waterbom Bali - 20 min walk
  • Double Six Beach - 28 min walk
  • Seminyak Beach - 38 min walk
  • Bali Bombing Memorial - 2 min drive
  • Beachwalk Shopping Center - 4 min drive
  • Poppies Lane II - 4 min drive
  • Eat Street - 6 min drive
  • Seminyak Square - 7 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 29 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Sushi Tei - 7 min walk
  • Johnny Rockets - 3 min walk
  • Candylicious Bali - 7 min walk
  • Luna Negra - 4 min walk
  • Starbucks - 2 min walk

About this property

Grand Istana Rama Hotel

Grand Istana Rama Hotel is a great choice for your beach stay in Kuta, putting you near activities such as surfing/body boarding. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, body scrubs and aromatherapy. Offering a beachfront location, Samudera All Day Dining serves international cuisine and is open for breakfast, lunch and dinner. This upmarket hotel also features a bar/lounge, a children's pool and a terrace.

Languages

Chinese (Mandarin), English, Indonesian

Sustainability

Sustainability practices

Garden
Bicycle rentals
This information is provided by our partners.
Learn more about properties’ sustainability practicesOpens in a new window

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 12 and older
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Late check-in subject to availability
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions
  • At check-in, guests must provide a negative COVID-19 test result

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • At check-in, guests must provide a negative COVID-19 test result
  • Negative COVID-19 test result requirement applies to all guests aged 12 and older
  • Guests may be subject to health screenings for COVID-19 at the property.
  • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • On-site parking is limited

Transfers

  • Airport shuttle from 7 AM to 9 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–9 AM
  • Restaurant
  • Bar/lounge
  • Swim-up bar
  • Barbecue grills
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Local/corner shop
  • Children's menu
  • Lifeguard on site

What to do

  • Beach nearby
  • Access to nearby outdoor pool
  • Surfing/body boarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

SAILA SPA has 1 treatment room. Services include body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Samudera All Day Dining – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Ayodya Pool Bar – This poolside bar specialises in international cuisine and serves brunch, lunch and light fare. Open daily.
69 Bar – This beach bar specialises in international cuisine and serves brunch, lunch and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: IDR 1000000.00 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately IDR 125000 for adults and IDR 62500 for children
  • Airport shuttle service is offered for an extra charge of IDR 250000 per vehicle (one-way)

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Children & extra beds

  • Rollaway beds are available for IDR 425000.0 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in is available.

Enhanced food service safety measures are in place.

At check-in, guests must provide a negative COVID-19 test result.

Negative COVID-19 test result requirement applies to all guests aged 12 and over.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
Noise-free guestrooms cannot be guaranteed.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.

Also known as

Grand Istana
Grand Istana Hotel
Grand Istana Rama
Grand Istana Rama Hotel
Grand Istana Rama Hotel Kuta
Grand Istana Rama Kuta
Grand Rama Hotel
Grand Rama Istana Hotel
Hotel Grand Istana Rama
Rama Grand
Grand Istana Rama Hotel Bali Kuta

Frequently asked questions

Does Grand Istana Rama Hotel offer free cancellation for a full refund?
Yes, Grand Istana Rama Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Grand Istana Rama Hotel?
This property confirms that guests must provide documentation related to COVID-19 at check-in. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Grand Istana Rama Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Grand Istana Rama Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Istana Rama Hotel?
Yes, there's free self and valet parking. Parking spaces may be limited.
Is an airport shuttle service offered by Grand Istana Rama Hotel?
Yes, an airport shuttle is available from 7 AM to 9 PM on request. The charge is IDR 250000 per vehicle one-way.
What are the check-in and check-out times at Grand Istana Rama Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless social distancing is available.
What is there to do at Grand Istana Rama Hotel and nearby?
Have fun during the warmer months with activities nearby such as body boarding. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Istana Rama Hotel also has spa services and a garden, as well as access to a nearby outdoor pool.
Are there restaurants at or near Grand Istana Rama Hotel?
Yes, Samudera All Day Dining offers beachfront dining, international cuisine and ocean views.
What's the area around Grand Istana Rama Hotel like?
Grand Istana Rama Hotel is located near Kuta Beach in Downtown Kuta, a short 2-minute walk from Beachwalk Shopping Center and 10 minutes' walk from Legian Beach.

Reviews

7.8

Good

7.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Very good

Great hotel and a little oasis away from Kuta Beac
I have recently returned from the Grand Istana Rama Hotel and was really pleased with my stay there. To get the negatives out of the way first which are few in my opinion. The shower in room 525 had a fixed head that directs water across the shower. It could do with being adjustable. The water temperature control is also a little erratic so takes a lot of adjustment to get it right. The reception will not issue key cards to individuals and will only issue one per room. This seems ridiculous and inconvenient as many want the flexibility to come and go independently to each other. I had issues with the room safe and it took three attempts to get it sorted. My friend in a different room had the same issue so I wonder if they all need to be properly serviced. I locked myself out of the room so tried to use the house home to contact reception to get help. It didn’t work and when I spoke to reception they advised me they didn’t work. Remove them or repair them seems the sensible options. Now the positives. The staff made the stay really pleasurable. They are all so friendly, always acknowledge you and make you feel special. The rooms are maybe dated but are perfectly adequate and comfortable in my opinion. The beds are super comfortable and cleaned to a high standard. Nice touches like water replaced daily in the room. Flexible house keeping who work around your times and not theirs. The rooms are set in lovely gardens and offer a quiet solace from bus
David, 11-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great Hotel Property but BAD customer service
I must say the property is absolutely gorgeous and the staff is super friendly however the reception employees feel like they are doing you a favour by allowing you to stay. No concept of customer service or assistance, we needed to escalate every issue to the hotel management. Very frustrating and tends to stress your vacation for no other reason.
Sason, 7-night trip
Verified Hotels.com guest review

6/10 Good

Good location but rooms are old and no lift
No airport shuttle provided as advertised. Location is very close to beach and mall. Mosque are quite a walk. Grab was expensive. No lift available so need to carry suicases up. Rooms are decent size but very old need renovating. Pillows were awful and old. Swimming pool was ok but didnt really use it.
samira, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Wotif guest review

10/10 Exceptional

good property, there was noise from construction in the mall next door on the first room assigned to us but the hotel changed our room to a quieter room.
Vikas, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Will not hesitate to stay here again lovely hotel
Neville, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is situated in beautifully kept gardens. Our room was clean but outdated, the bathroom certainly needs attention
Lesley, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Kerry, 5-night trip
Verified Expedia guest review

6/10 Good

The staff as always were amazing especially our housekeeper Rad and the pool barman Endra
Jayne, 8-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Great place to stay
Very friendly staff, great location and lovely pool
Timothy, 2-night trip
Verified Hotels.com guest review