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Charleston Hotel

Photo gallery for Charleston Hotel

Outdoor pool
Property grounds
In-room safe, individually decorated, individually furnished, desk
Outdoor dining
Lobby

Overview of Charleston Hotel

Charleston Hotel

3.5 star property
3.5-star hotel in Accra with outdoor pool and restaurant
7.6 out of 10 Good
7.6/10 Good

51 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free breakfast
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
Map
# 17 Westloop, Tesano, Accra
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Outdoor pool
  • Pool bar
  • Room service
  • Conference centre
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
For families
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Tesano
  • Achimota Mall - 6 min drive
  • University of Ghana - 9 min drive
  • Makola Market - 9 min drive
  • Accra Mall - 10 min drive
  • U.S. Embassy - 13 min drive
  • Labadi Beach - 31 min drive
  • Kokrobite Beach - 51 min drive
  • Teshie Beach - 44 min drive

Getting around

  • Accra (ACC-Kotoka Intl.) - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Marwako Fast Food - 4 min drive
  • Mambo - 5 min drive
  • Zoozoo Restaurant - 13 min walk
  • Dimaensa Restaurant - 4 min drive
  • Kingsby Hotel - 6 min drive

About this property

Charleston Hotel

Charleston Hotel offers an airport shuttle (available 24 hours) for GHS 100 per room one-way. After having fun at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a poolside bar, a snack bar/deli and a terrace. Fellow travellers say good things about the helpful staff.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 5:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Discount at nearby fitness centre

Working away

  • Business centre
  • Meeting room
  • Conference centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Blackout curtains
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of GHS 100 per room (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

This property does not have lifts.
Guests can rest easy knowing that there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Charleston Accra
Charleston Hotel Accra
Charleston Hotel Hotel
Charleston Hotel Accra
Charleston Hotel Hotel Accra

Frequently asked questions

Does Charleston Hotel offer free cancellation for a full refund?
Yes, Charleston Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Charleston Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Charleston Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Charleston Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Charleston Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Charleston Hotel?
Yes, an airport shuttle is available. The charge is GHS 100 per room one-way.
What are the check-in and check-out times at Charleston Hotel?
You can check in starting at 3 PM. Check-out time is noon.
Is there an on-site casino at Charleston Hotel?
No, this hotel doesn't have a casino, but Golden Dragon Casino (11-min drive) is nearby.
What is there to do at Charleston Hotel and nearby?
Charleston Hotel has an outdoor pool and a garden.
Are there restaurants at or near Charleston Hotel?
Yes, there's an on-site restaurant.
What's the area around Charleston Hotel like?
Charleston Hotel puts you in Tesano, in the heart of Accra. Popular attractions include Achimota Mall, which is 6 minutes away by car.

Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

6.5/10

Amenities

7.7/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

8/10 Very good

Very comfortable bed, crisp clean linens, big bathmat, clean fresh smelling bath towels and a hand towel. Working fridge. However the wall had a glassblock square the size of a window, facing the bed. In the hall outside this glassblock window a ceiling light burned all night. Right in the eyes of someone lying on the bed. Very annoying. Also the toilet seat was not bolted to the commode, which was occasion for quite a surprise, and the hand held shower wall holder was broken. Breakfast is OK, but some fresh fruit or juice would be nice. But staff are helpful and friendly, and the price is right. For 1 night, it is pleasant. The bed with excellent back support and clean bedding is the main attraction. The room was clean, clean floors, clean fridge, clean sink and shower. But the window coverings were a bit dusty. The restaurant menu was large, and the food we ordered was good, with large portions. But my noodles with chicken and vegetables had to be ordered twice, as they sent it spiked with red pepper, even tough I told the waiter NO PEPPER of any kind. The second no pepper order came out quickly and was very tasty, fresh and well cooked, no raw chicken and the vegetables were al dente, as was the pasta. It is the infrastructure that made me downgrade. This is not the first time I have stayed here, on the way from airport to home in Cape Coast. I will stay here again. The price was right.
Patricia, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Never staying in a hotel in Ghana, this one was perfectly located for what I wanted and the staff was friendly and helpful. Having the dining room was a huge, because finding restaurants in Ghana is not like finding them in some countries. It is also located in a nice neighbor where I felt safe to walk.
LaNita, 4-night trip
Verified Expedia guest review

8/10 Very good

Well this hotel is located in a rich neighborhood. I did my review on video https://www.youtube.com/watch?v=x9RQu4zxzhc
Costa, 4-night trip
Verified Expedia guest review

8/10 Very good

Robert Ofori, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Showers broken in 2 rooms. Toilet leaking.
Kwadwo, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Very comfortable.
Kwadwo, 1-night trip
Verified Hotels.com guest review

6/10 Good

The property is accurately pictured when it comes to the building and public spaces. The receptionist was cordial during check in. There is no elevator but someone did bring my suitcase up to the third floor. There is no air conditioning in the hallways but you have it in your room activated by hotel key. Continental breakfast was available: pineapple juice, coffee, white bread slices, boiled eggs and sausage/hotdog. I was unable to secure bottled water while at the property. No after hours services are available. The hotel room was clean. A great plus was the power strip in the room that provided an outlet for all plug variations.
Romney, 2-night trip
Verified Hotels.com guest review

6/10 Good

Stressing.
Stressing. Small room. Terrible attendance.
Kanil, 2-night business trip
Verified Hotels.com guest review

6/10 Good

ok
very hard to find in the dark. fully booked when I arrived so they sent me to their sister hotel which was fine. next morning had a call at 7 saying I had to go back to the Charleston to pay. not very convenient but they sent a car. kind receptionist very helpful.
Craig, 4-night business trip
Verified Hotels.com guest review

2/10 Poor

Total Disaster
A complete disaster. Hotel was clean, very unsafe neighborhood, over priced, non-existent WiFi, non-existent hot water, lights not operateble, food was just fair, uncomfortable foam beds. Air Conditioner leaked huge amounts of water on and in my computer. Would never stay there ever.
GEORGE, 3-night business trip
Verified Hotels.com guest review