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All properties in Phnom Penh, Cambodia

Frangipani Royal Palace Hotel

4-star hotel with outdoor pool, near National Museum of Cambodia

  • Free WiFi and free parking
From
S$92

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Rooftop Pool
  • Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 41.
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7.8.Good.
  • It’s aging. There are a ton of new hotels that are nicer for the same price with larger…

    Feb 5, 2020

  • The property is in a good location close to a few key attractions

    Jan 1, 2020

See all 54 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • 48 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 72 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available

For families

  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Phnom Penh City Centre
  • National Museum of Cambodia - 1 min walk
  • Riverside - 3 min walk
  • Royal Palace - 10 min walk
  • Phnom Penh Night Market - 14 min walk
  • Central Market - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Twin Room, 2 Twin Beds
  • Deluxe Double Room, 1 King Bed
  • Royal Palace View Balcony
  • Royal Palace View Garden Balcony

Location

  • In Phnom Penh City Centre
  • National Museum of Cambodia - 1 min walk
  • Riverside - 3 min walk

What’s around

Landmarks

  • In Phnom Penh City Centre
  • National Museum of Cambodia - 1 min walk
  • Riverside - 3 min walk
  • Royal Palace - 10 min walk
  • Phnom Penh Night Market - 14 min walk
  • Central Market - 16 min walk
  • AEON Mall - 29 min walk
  • Tuol Sleng Genocide Museum - 37 min walk
  • Silver Pagoda - 12 min walk
  • Independence Monument - 16 min walk
  • Wat Phnom - 20 min walk

Getting around

  • Phnom Penh Intl. Airport (PNH) - 27 min drive
  • Phnom Penh Railway Station - 24 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle
  • Shopping center shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 72 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Ferry terminal shuttle*

Parking

  • Free onsite self parking
  • Onsite parking limited
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 coffee shops/cafés
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)
  • Coffee/tea in a common area

Things to do

  • Pool sun loungers
  • Pool umbrellas
  • Spa services on site
  • Spa treatment room(s)

Working away

  • Business center
  • One meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Terrace

Accessibility

  • Accessible bathroom

Languages Spoken

  • English
  • Khmer

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Fireplace
  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • 24-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Frangipani Royal Caffe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Frangipani Royal Sky Bar - This rooftop bar overlooks the pool and garden and specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Frangipani Royal SkyLoung - This restaurant specializes in international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered.

Small print

Also known as

  • Frangipani Palace
  • Frangipani Royal Palace
  • Frangipani Royal Palace Hotel Hotel
  • Frangipani Royal Palace Hotel Phnom Penh
  • Frangipani Palace Hotel
  • Frangipani Royal Palace Hotel Hotel Phnom Penh
  • Frangipani Royal Hotel
  • Frangipani Royal Palace
  • Frangipani Royal Palace Hotel
  • Frangipani Royal Palace Hotel Phnom Penh
  • Frangipani Royal Palace Phnom Penh

Optional extras

Credit card charges are subject to an extra charge of 2 percent

Early check-in can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Late check-out can be arranged for an extra charge of 50 percent of room rate (subject to availability)

Rollaway beds are available for USD 20.0 per night

Buffet breakfast is offered for an extra charge of USD 12 for adults and USD 11 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 15 per vehicle (one-way)

Ferry terminal shuttle service is offered for an extra charge

Area shuttle and shopping center shuttle service is offered for an extra charge

Policies

Please note this property does not permit visitors in guestrooms.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Frangipani Royal Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - midnight. There's a 50% charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a 50% charge (subject to availability). Express check-out and contactless check-out are available.
  • Yes, Frangipani Royal Caffe offers alfresco dining, international cuisine, and garden views. Nearby restaurants include Pop Café (3-min walk), Blue Chili (4-min walk), and Sony Side Up (4-min walk).
  • Yes, an airport shuttle is available. The charge is USD 15 per vehicle one-way.
  • No, this hotel doesn't have a casino, but NagaWorld Casino (6-min drive) is nearby.
  • Frangipani Royal Palace Hotel has an outdoor pool and spa services, as well as a garden.
7.8.Good.
  • 4.0.Fair

    Overpriced, outdated and unfriendly

    Just spent 5 nights here over the New Year period. The location is good (right next to the Royal Palace and Riverside), but that's about it. Daily breakfast is average and nothing gets replenished. Get there by 7am or deal with whatever is left!!! The room itself is outdated and there was an issue with the shower where only hot water comes out (incredibly dangerous). The hotel staff are indifferent to guests...ignoring you as you walk past them and rarely acknowledging you at breakfast. We paid extra to stay in a hotel near Riverside with a pool.....sadly the water looked cloudy and unclean, so we did not end up using the pool at all. There is a nice skybar on level 8 with great views and happy hour drink prices each afternoon. Overall a big disappointment and we will not be coming back.

    Peter, 5 night trip, Dec 29, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Good for value

    Very good place for family easy to allocate and strategic place to stay for traveller. The hotel is clean and tidy and worth of the value

    3 night trip, Dec 12, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Great location but poor maintenance

    The hotel is in a terrific location, but either we were unlucky or they really need to pull their socks up regarding maintenance. Our toilet backed up constantly and whilst they were very prompt each time in coming to try and clear it, it didn't solve the problem (even though each time they said it was fixed). We stayed two nights and must have called them back 3 or 4 times. Our friends had the same experience with the air-conditioning in their room, and trying to unlock their safe - they came promptly but didn't successfully resolve the problem.

    Margaret, 2 night trip with friends, Nov 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    There is so much that this property has to offer. Location, cleanliness, view, nice pool, many offsite meal opportunities nearby. Some things should change. 1. Room doors should automatically lock for guest security. This is an international hotel and automatically locking room doors is a international standard for guest security. 2. Safes are provided for guests to place valuables. Very important. But when an outside service person, like a plumber, comes to fix something a staff member should stay with that person in a guest room for security of guest possessions. 3. GM and OM need to be responsive to questions. At check out for 4 rooms 10 night the GM was busy and could not meet with me. I left my business card and asked for a call back. No call back has occurred. I would stay there again. But hope that they address these issues for the international guests they serve. My overall rating would be higher if management was not so hard to talk with.

    PeteLivingston, 10 night trip with friends, Sep 29, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Very friendly and attentive staff and very well kept hotel.

    11 night family trip, Sep 3, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely hotel and staff. Very central. Some of the facilities a little tired but not too bad. Super central.

    2 night romance trip, Jul 19, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The location and breakfast Is very good. But the swimming pool is very very salty

    2 night family trip, May 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great views, great staff and recommended! Totally worth the price

    Charmaine, 1 night business trip, Apr 26, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    It is right in the center, walking distance to the royal palace and national museum.

    Aliya, 7 night business trip, Apr 20, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Great central location. Nice rooftop pool. Good food.

    1 night trip, Mar 17, 2019

    Verified Orbitz guest review

See all 54 reviews