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Klosters-Serneus ski hotel with ski storage and ski passes
Really enjoyed my stay, the room was comfortable and well laid out but ended up paying A…
Jan 7, 2022
Conveniently located but the view would be a parking lot or a wall across the river.…
Aug 7, 2020
This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
The negative COVID-19 test result requirement applies to all guests aged 16 and up. COVID-19 vaccination record requirement applies to all guests aged 16 and up.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.
*See fees & policies for additional details or extra charges
This is our second stay at this beautiful property.
5 night trip, Mar 5, 2020
Verified Expedia guest review
No dislikes. Staff couldn't be more helpful; location excellent -very close to train station, lift station and ski hire; superb facilities, healthy and hearty breakfast. No complaint at all
Richard, 3 night trip with friends, Mar 5, 2020
Verified Expedia guest review
Exceptionally good service from the staff, comfortable and stylish facilities and a beautiful spa area with saunas and a pool. Every possible need was thought of and taken care of for you, which made it a delightful experience. Very close to transport by train and buses. I would definitely go back anytime. The only minus is that the sound proofing was not so good between the rooms.
Karoliina, 1 night trip, Jan 7, 2020
Verified Hotels.com guest review
The staff was super friendly and accommodating in every way. Bed was a little bit hard for our liking. It would have been great with a usb charger and/or a Bluetooth speaker in room, but overall amazing, and we hope to get back to this hotel another time.
John, 3 night trip, Jan 1, 2020
Verified Hotels.com guest review
Wonderful service.they really go out their way to please
2 night family trip, Aug 6, 2019
Verified Expedia guest review
Perfect place to stay for a family holiday
Rachel, 3 night family trip, Aug 5, 2019
Verified Hotels.com guest review
Wonderful 4 night 3 day ski trip. Two couples in 2 double rooms- clean and comfortable with excellent shower. Bit too warm and open window did make for noisy early mornings as traffic quite busy from 6 am. Pool area great (but overrun with children on a couple of occasions / perhaps a no children after 6 pm rule could be applied?) Excellent spa / sauna area. Breakfasts very good and ate in bar and restaurant very good. Would love to return and strongly recommend.
Neil, 4 night trip with friends, Mar 31, 2019
Verified Hotels.com guest review
Very nice hotel. Staff are really good. Rooms fab.
7 night family trip, Feb 15, 2019
Verified Expedia guest review
Have stayed there before, lovely hotel, great location, friendly staff and fantastic wellness area.
IRENY, 3 night family trip, Feb 10, 2019
Verified Hotels.com guest review
Excellent hotel in the centre of town. Close to gondola for skiing. Excellent spa area and pool for relaxing. Very friendly and helpful staff at reception and restaurant/bar areas. Lovely spacious rooms and comfortable beds.
7 night family trip, Feb 4, 2019
Verified Expedia guest review