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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Grand Hyatt Kuala Lumpur - Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
12 Jalan Pinang, Kuala Lumpur, 50450, Malaysia

Luxury hotel with full-service spa, connected to the convention center, near Kuala Lumpur Convention Centre
  • Free Internet and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Children's pool
    • Connecting/adjoining rooms available
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
Breakfast
Tasty breakfast
Room
Great room
Service
Fantastic service
WiFi
Good internet service

Grand Hyatt Kuala Lumpur - Kuala Lumpur

More Info: 6823 2342

from S$139
  • Deluxe Room, 1 King Bed (Tower View)
  • Room, 1 King Bed (Tower View)
  • Grand Twin Room, View
  • Club Room, 1 King Bed
  • Club Twin Room
  • Grand, Deluxe Room, 1 King Bed
  • Grand Room, 1 King Bed
  • Grand Twin Room
  • Room, 1 King Bed, Garden View
  • Club Room, 1 King Bed, Garden View
  • Grand Suite (Tower View)
  • Grand, Suite
  • Club Room, 1 King Bed (Tower View)
  • Club Twin Room (Tower View)
  • Suite (Diplomat)
  • Grand, Executive Suite
  • Deluxe Room, 1 King Bed
  • Club Deluxe Room, 1 King Bed (Tower View)
  • Suite, 1 King Bed, Garden View

What’s around Grand Hyatt Kuala Lumpur - Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Kuala Lumpur Convention Centre - 2 min walk
  • Petronas Twin Towers - 8 min walk
  • Pavilion Kuala Lumpur - 9 min walk
  • Kuala Lumpur Tower - 20 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 34 min walk
  • Central Market - 32 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 50 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 36 min drive
  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Kuala Lumpur Sultan Ismail Station - 5 min drive
  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • Raja Chulan Station - 8 min walk
  • KLCC Station - 11 min walk
  • Bukit Nanas Station - 14 min walk

At a glance

Key facts

Hotel size

  • This hotel has 411 rooms
  • This hotel is arranged over 39 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival. Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free wired Internet access in rooms

Transport

Parking

  • Free self parking

  • Valet parking *

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
  • Water dispenser
Things to do
  • Outdoor pool
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Free pool cabanas
  • Pool sun loungers
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 45370
  • Conference space size (meters) - 4215
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 2012
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Height-adjustable showerhead
  • Grab bar - in bathtub
  • Accessible bathtub
Languages Spoken
  • Chinese
  • English
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Things to enjoy
  • Separate sitting area
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LED TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free wired Internet
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

ESSA Spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Grand Hyatt Kuala Lumpur - Kuala Lumpur’s small print

Also known as

  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Kuala Lumpur Grand Hyatt
  • Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children under 15 years old are not allowed in the fitness facility without adult supervision.

    Guests under 16 years old are not allowed in the fitness facility.

    Guests under 18 years old are not allowed in the spa.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

    The property affirms that it follows sanitization practices of GBAC STAR - Hyatt guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Valet parking costs MYR 25 per day

    Rollaway beds are available for MYR 100.00 per night

    Breakfast costs between MYR 55 and MYR 80 per person (approximately)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Grand Hyatt Kuala Lumpur - Kuala Lumpur

    • Does Grand Hyatt Kuala Lumpur offer free cancellation for a full refund?
      Yes, Grand Hyatt Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is Grand Hyatt Kuala Lumpur currently open?
      Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.
    • Is parking offered at Grand Hyatt Kuala Lumpur?
      Yes, there's free self parking.
    • Is there a pool at Grand Hyatt Kuala Lumpur?
      Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
    • Are pets allowed at Grand Hyatt Kuala Lumpur?
      Sorry, pets aren't allowed.
    • What are the check-in and check-out times at Grand Hyatt Kuala Lumpur?
      You can check in from 3:00 PM to midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Grand Hyatt Kuala Lumpur?
      Yes, there are 3 onsite restaurants.
    • What is there to do near Grand Hyatt Kuala Lumpur?
      Recommended spots to visit include Kuala Lumpur Convention Centre (2-min walk) and Petronas Twin Towers (8-min walk), along with Pavilion Kuala Lumpur (9-min walk) and Kuala Lumpur Tower (1 mi).

    Recent reviews

    Exceptional 9.4 From 900 reviews

    Very good 8.0
    Specious room, excellent service
    Zhang, sg1 night business trip
    Exceptional 10.0
    Exceptionellt
    Taher, sg1 night business trip
    Exceptional 10.0
    Service is fast and smooth. Awesome.
    Hotel has fantastic view and shopping area is just nearby. Even though the reception counter is at higher floor, the lobby assistance is fast and alert towards our needs. Thank you for the excellent service
    Hajjah Rashida Mohd Zain, sg1 night family trip
    Exceptional 10.0
    I can still remember your smiles
    When I arrived, I didn't feel well. But, the crews made me feel at home by attending to my needs promptly. It was a relief to check-in fast right at the conceige. The robe the crews provided made me feel so much better. Offered me chocs to distress. The signature choc is so satisfying. The rooms are maintained pretty well. I love to go to the malls nearby just to eat, shop and spend time with my spouse. Hyatt's location is so accessible. I look forward to my next stay in Hyatt. To those who have involved, I remember your smiles :)
    Noor Hafidah, sg3 night romance trip
    Exceptional 10.0
    Great stay
    Great location (near KLCC, Pavilion etc) and fab rooms. Very spacious and comfortable rooms - always great staying at Hyatt properties.
    Melissa, sg2 night romance trip
    Exceptional 10.0
    Wedding for Darren &May
    Attend Wedding and Book 2 nights and 3 bed rooms Good location, Security Access and Clean Pool, Gynm and nice food from restaurant
    YinKwong, sg2 night family trip
    Exceptional 10.0
    Lovely hotel in a lovely area....
    We had a corner room. The room was huge and more than big enough for my family of 3. Very close to KLCC and no need to go outdoors other than the first 30 seconds from hotel to get to petronas.
    Martin, sg2 night family trip
    Good 6.0
    Could be better.
    The main lobby was at the 39th floor. It was cool until after a few times it became annoying as i have to travel up then through the check in lobby then down again to my room floor. The view from my room were not that good as it was unlucky for me that there was a building construction along the view. I did not enjoy the pillows. I strained my necks during the stay but the matress is comfortable. The room was clean. The bathroom was marvelous although some sharp edges in the bathtub/shower area can be avoided. Good amnenities. Tv programmes can be added more as there was only like 30 choices. Location wise i can say its in the center between KLCC and Pavillion Mall, which there are link bridges and tunnels nearby. Staffs are very friendly. When booking, was shown that i would receive a $100myr spa credit but was not told any during check in or during the stay. I gave it a 3 star stay fr me as both me and my wife didn't enjoy that much during our stay.
    sg3 night romance trip
    Very good 8.0
    A Little Disappointed This Time Round
    This is our 2nd time in this KL Hotel, staying at the same type of Room. Room is comfortable, service is excellent as usual. But the type of Grand Suite we got, defers from what was shown in the pictures at your website. Apparently there are different type of layouts which was not made known. This one we had didn’t have the couple bathtub, bath area and toilet were smaller. But it made up with a bigger living area. An area to highlight is the shower controls in our room was faulty. Water is always very hot. With difficulty to adjust the water temperature. Making bathing not enjoyable as most of the time we are trying to adjust to the correct temperature whilst having to endure the scalding water, testing with our hands and legs. Hope that the hotel can upgrade the shower knobs to ones which are more straightforward and easy to use.
    Norman, sg3 night romance trip
    Exceptional 10.0
    Great hotel with excellent service.
    sg5 night family trip

    Grand Hyatt Kuala Lumpur - Kuala Lumpur

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